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Idea Cellular

Idea Cellular — Recharge Failure

Address:Bangalore, Karnataka

I made a recharge of Rs 150 on my Idea mobile number [protected] on 06/09/2014 at 4:30 a.m in the morning the balance was deducted from my bank account but the amount has not been credited to my account. Since i am in roaming i am to able to access 198 the complaint number. Please help me out in recovering my amount.
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Idea Cellular customer support has been notified about the posted complaint.
Sep 06, 2014
Updated by ayushsh31 No contact was made to me regarding the complaint it would be better to resolve it asap. If you want my alternate number it"s [protected] you can contact me at any sort of time.
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Comments

Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
NO contact Was made to me as all day i had my mobile with me.I[censored] want to contact me on alternate number it is [protected].
you can contact me at any time.
Reply
Dear Customer,

We regret the inconvenience caused to you. We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
i recharge my mobile number [protected] with Rs.62 message balance on[protected].but it it failed.i forgot my transaction number and my mail id is [protected]@gmail.com
Reply
I recharged my phone no [protected] on19012015 .my aCcount debited but recharge not done please recredit my amount my billdesk id is BCNB[protected].
Reply

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