[Resolved]  Idea Cellular — recharged to wrong number

Address:Sagar, Madhya Pradesh, 470113

Dear sir,

My self Akash Neelam, Bina (mp)

On 07 jan 2019, i want to recharged my idea phone number -”[[protected]]” through uco mbanking, but erroneously reflected the wrong no [[protected]] and a sum of rs 398/- paid through mbanking.
In response of my complaint, uco bank has replied that the amount has already credited by the operator, hence the bank can't be revered and advised to contact idea with reference no “rj[protected]”.
You are requested to refund the amount rs 398/- to the bank or paytm wallet. This is for your information the service of benefited mobile number is hold.

Thanks
Akash Neelam
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 14, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2019
Idea Cellular Customer Care's response
Dear Customer,
We regret for the inconvenience caused. We would like to inform you, that once the recharge is credited in the account we'll be unable to reverse the same.
Regards,
Prajakta
Complaint comments 

Comments

She is not available idea and tata
Redmi 5a's reply, Jan 8, 2019
Please came here
Redmi 5a's reply, Jan 8, 2019
She you came her sooty okk
Incoming calls are expired and I couldn't call and receive calls. Unable to call customer care (121) as well. How would I activate incoming calls again on my number
Idea Cellular Customer Care's response, Jan 12, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
I am unable to receive incoming calls and also unable to make outgoing calls...then i cant receive messages on my phone...my friends most of them told me that my phone wasnt connecting while calling...FIX THIS ISSUE
Idea Cellular Customer Care's response, Jan 12, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information