Idea Cellular Complaints & Reviews

Sir
I had recharged a net pack which lasted till 17 december but after the validity of this pack expired, my incoming and outgoing calls is also deactivated i guess as i am not able to call anyone and there is a problem in getting incoming calls as well.
If anyone calling me my phone is showing that i'm busy but i'm not.
I even am not able to call anyone.
This is the number [protected] idea.
Please solve...

I am suffering all outgoing call faied from last 3 days also the unable to receive any incoming call. My phone shows busy to callers.

I contact yo customer care, but they didn:t provide the valid solution and disconnect call without my satisfaction and talkinh rudely.

My work is stuck because of this and communication is totally stopped

Please help me to resolve my issue asap....

I recently recharged my idea mobile number with rs 199. I had checked this plan in idea app where it was mentioned on recharge i would be getting 1.4gb 4g/3g/2g data per day. But from the date of recharge i was facing connection problem with 3g service. I immediately lodged a complaint with idea customer care.
On repeated following up with customer care through e mail the problem was solved 1 day before expiring of plan. I had requested...

My incoming and out going calls validity expired. How can i get it back? I am also not able to contact customer care. It's says can't connect as validaty is expired. I have recharged my number with recharge of 10 rupee it still same. I don't whether i got any warning message from idea about their action.
Could you please let me know the process to sort out it?...

Hi team,

This is a reminder email regarding the disconnection request of my mobile no. [protected] with all outstanding amount rs.2672.00 paid in the information by idea cutomer care as on dated on 17th april 2017.in reply from customer care with reference no. E1-[protected] they will take action with in 48 hrs. But it was vain, no action was taken.

So, in response the details of my request was not processed...

11 days ago i had purchased new idea sim card... After 8 days of activating my sim card they deactivated my sim card for no reason...

I had also recharged with 499 plan... Which gives 2 gb data per day with validity of 82 days..

So then i contacted to customer care and they told me to visit idea store..

Then i visited idea store... They contacted idea customer care executive...

But...

My incoming and outgoing services have been stopped by idea because of no validity and for which i even made a reacharge of rs 10 to activate the services but even that didn't work and when i told the idea customer agent about the issue he told me that i will have to make a recharge of rs 40 only then my services be reactivated which was not the case earlier....

Call on my phone by idea saying that your outgoing calls validity is going to end please recharge with minimum recharge of rs35 but i have balance in my sim card this is also happening with my family members sim card also. It also causes to stop incoming calls for that sim card. The sim card has many facilities linked with that mobile no so i don't want to stop incoming calls on it without any recharge....

Idea charging me for 4g data but actual speed is 2g data, making fool their customer. When i complain to customer care staff is very rude he have no knowledge about services. Very poor and fraud service by idea.
From a long time idea cheating to its user in the name of 4 g service, and it's staff is very rude, when i am going to complain they disconnect my phone from there end. Disgussting service....

I have an idea postpaid customer & my mo. no.[protected]. I got call from idea customer care & offer new sim ([protected]) on the same plan & cost Rs. 399/- p/month. But after bill was generated I see my old plan is change & bill is received amt. of Rs. 789/-p/month. I request you to idea gallery on dt.06/12/18 at Ganpatrao kadam marg, Lower parel (w), mumbai-13. for immediately disconnect the new sim no.[protected] & change the current plan...

On 12th may 2018, i requested idea to convert my postpaid number to prepaid. The process did go through successfully after a few hiccups.
On 28th may i sent an email to idea requesting them to return my security deposit of rs. 1000. I got a prompt reply saying that i will get the amount within 60 days after disconnection.
Again i sent an email to them in november asking for my hard-earned money back. I just keep getting replies...

I have an idea post paid no [protected]. As i was checking my bill for date 03rd November 2018, billing period from 03rd Oct 2018 to 02nd Nov 2018 in which I have noticed that i was charged for calling a particular number '055181' on 10th October 2018. I don't even know this number. On checking I read about other customers who have been charged for calling the same number by idea cellular. This is just a fake number which idea is using to...

My sim got deactivated as the same was not used for sometime. As i am not currently in india my wife did go to the idea store trying to get it activated along with an authority letter however idea store plainly refused to reactivate my number without my presence. My experience with idea over last couple of years has been terrible. I have this number setup on many other accounts and need the number to be activated urgently...

I've bought a new postpaid idea sim yesterday, there is no service on the sim. No chance of activation of sim so far. Their email id is not working and store operators are not picking up phone.
This is how idea harasses its customers.

The idea store operator told me that the service would be generated on the sim after a couple of hours. It's been 24 hours and yet there is no service....

I am using my idea number from past 8 years
And my outgoing services are stopped
Even i recharged my number is not activated
While i am trying call the iv rs voice is like your number is barred
I am getting so many unwanted massages from idea customer care
But i didn't get even a single message about my number expiry
I am getting so many unwanted customer care calls about dial tune
But...

I have an idea prepaid no.[protected]. I face lot more time to bad network in indoor. I am trying lotmore time to solve the but they did not solve issue. Last i complain idea appellate officer to mail 18 dec. After some time they reply me 1-2 working day they contact me but still they do not contact me. Please solve the issue. Already they charge lot more minimum 35 rupees for 28 days for active no. Please solve this. I already attached the...

Dear sir,

Please block this sim bearing number: [protected] in an urgent basis as my smart mobile phone was stolen or snatched by some unknown person while i was waiting for uber cab in noida city centre metro station.

Requesting you to block this mobile number in an urgent basis so that it won't be misused for any anti social activities by unknown person who has snatched or stolen my mobile phone.
br...

I had a Postpaid connection from Idea cellular, i was not satisfied by the services so i decided i will port out of Idea Postpaid to Airtel Prepaid i also tried to port out to Vodafone but got denied due to some unclear bills so i paid the bill cleared my outstandings and requested to port to Airtel prepaid and my request was accepted and i successfully ported to Airtel after some days i get a call from Idea saying that i have a uncleared...

Sir i am a idea costumer for a long time but suddenly i have issue this idea network services so i port out my number to reliance jio company. My idea number is postpaid so i clear my due bill payment at port out time my bill is that time was 460/- so paid 500/- that time because of port out time limit is 6 to 7 days so i pay extra. My number port out to idea to jio my number activated is been a 15 days ago now idea company send me a bill...

A year back I converted my Idea number from prepaid to postpaid, at the time of verification the Store Manager asked me to pay a deposit of Rs. 300. I inquired why I have to do so, he said that it is mandatory and I will get the refund if at all I port my number or closed it.

Recently, I have ported my number to Jio (because of the network issues I was facing since a year) and I am asking for the refund of my money since September...