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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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382011

Idea Cellular reviews & complaints page 155

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A
AFsane DReam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding validity

Today, I've received a msg from idea that we are extending your validity by 2 days, and if recharge not done within 2 days, then 24rs will be adjusted from my main balance which is 409 rs around.

I request you to extend my validity by 5 of jan, or you can deactivate my outgoing calls, but i request you not to adjust 24rs from my balance. Reason behind, my airtel pack is going to expire on 5 jan.

So i need a...
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P
prince777
from Lucknow, Uttar Pradesh
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deactivation of services and incoming calls

Address:Mumbai City, Maharashtra, 400005
Website:Www.ideacellular.com

I have recieved a message from idea saying that my no will not be able to recieve any incoming calls without being notified about the same and i have got message from customer care from ms rupali that i have to do fecharge o[censored]nlimited plan for atleast 28 day or more please see the screenshot attached for the same.

And request you to please look into this at the earliest as idea customer service is getting worse....
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J
Jani7979
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to send portability message

Address:Ahmedabad, Gujarat

Hello sir

I am an idea cellular network customer from past 3 years. Now i am trying to port my network from idea to other but i am not able to send portability message. I have recharged my phone with 30 rs with special sms package and talk time but still i am not able to send portability message from past one year. I have tried 100 times to send sms on 1900 for portability but it does not work.

Further they...
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S
Sanjay Petakar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular mnp tele verification number 59059 does not connect

Hello,

I ported my airtel phone number to idea on 21st dec 20118. Yesterday 27 th dec 2018 at 10.30pm my airtel network got disconnected and i inserted my idea sim after half an hour. I was advised by idea agent to call 59059 after inserting idea sim. When i tried calling the above mentioned number since yesterday, it does not connect. Kindly resolve this issue as this is my primary contact number. My phone number is [protected].br...
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R
Ravali Emmadi
from Tanuku, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea prepaid - account barred

Hi, my idea prepaid number [protected] is barred without informing me.. I have balance in it.. But calls are not received and if i try to call someone, it is saying."your account is barred as there is no service".. What should i do to activate my sim for getting calls and making calls and messages.. I didnot used the sim for few days but i received messages for it.. I didnot used it for outgoing.. Dats it.. Please help me.. Its very urgent.....
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N
Navadeep Chalasani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my incoming and outgoing validity of idea is expired. what to do?

I cant get incoming or outgoing cl on my no as its outgoing validity is expired now what can i do???
I have an idea sim from kerala and the sim validity got expired.. I have activated the sim.. But the simvalidity expired. How can i get the same number back and how can i activate since i paid an huge amount and bought the sim and it got expired so i wanted to how can i get the sim pack?

Please tell me how much should...
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S
Sayli Chaudhari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing call validity expired

I have sufficient balance in my idea sim account but still the outhoing service has been blocked.. I cant even call idea complaint number 198. I recharged my sim with balance as suggested by idea cellular app. But it seems of no use. This seems wastage of money. I want my recharge amount back if ots of no use because of this expired validity. And suggest me at least how to connect with the consumer support center because i cant make a call....
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S
Sudesh Powar
from Malegaon, Maharashtra
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idea-related to vas

Address:Pune, Maharashtra, 412105

Im the customer of idea from last 10 years
Yesterday, i got the message as
"dear customer,
Thank you for downloading katlnghy from wicore.
You have been charged rs. 7"
I have not responded to any call.
What this vas service??
I tried to call idea customer care but
The issue is also not solved by customer care of idea.
Solve the issue as early as possible....
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M
mun333
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid new, connection, idea cellular andhra pradesh

Address:Guntur, Andhra Pradesh, 522503
Website:-

Sir,

I went dated[protected] to new pre-paid sim connection of idea cellar dealer mangalagiri, guntur district, andhrapradesh, india.

They were taking (Collecting) customer irish, they were tried collect of my
"irish". But i am accept their demand. Why should they were collect irish of customer.

"irish" also come under customer fundamental rights and privacy, safety, liberty.
br...
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R
RAMASWAMY K NADAR
from Mumbai, Maharashtra
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not receiving calls

Address:Pune, Maharashtra, 411014

Today i noticed that i'm not receiving any miscall alerts or the phone is not ringing when my friends are calling me(there is full range). i tried rebooting the phone and it started working but i wonder how many calls i missed during this period.

This is really strange and not acceptable!!!...
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S
Subhash90045450
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promises

Address:443404
Website:www.ideacellular.com

I am the very old customer from 2008 but idea cellular system shows
Since 28-oct-2014 i am the customer of idea cellular, on that day retailer promise me give 1500 to us and we will make your life time validity then now why idea asking for validity recharge. If the validity recharge is necessary then tell me what about their promises and my money if they unable to do something. Where do i get my money back....
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P
Pritiba
from Vadodara, Gujarat
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idea blocked my incoming and outgoing calls

Now am receiving sms from idea network you have to recharge month on month or else it's deactivated. But when i was purchased sim card they said life time incoming free. It's very disappointed to me. My idea number is [protected]
I called customer care they said we will not received any update from trai, but last month i have noticed and read in the newspaper networks can't do like this.
Kindly do the needful......
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Address:Nagpur, Maharashtra, 440027

Hello,
This is regarding my idea postpaid bill, Please help me into this my number is [protected].Few days before I got the shocking bill of rupees 18000.
On 30th of November I moved to Thailand and activated the ISD calling from the IDEA App. By activating this it charge me some 150 rupees this is ok with some other charges of calling which I will made.
I made few calls that is also ok. IDEA provided me with a fixed...
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A
ankitja4
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea prepaid recharge deducted my money and did not activate outgoing.

Address:Pune, Maharashtra, 411061

Dear sir,
I made a recharge of rs. 279 /- on date, 21/dec/19 for my idea prepaid number. As my outgoing calls were stopped.
However, even after 5 days my outgoing is still deactivated and the balance shown is rs. 11 only.
When i called at customer care, they say that my money is deducted in dialertone, which i never activated.
Please help me in getting refund for my recharge.
Also, i want to know how these...
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Z
zubairahmad
from Aligarh, Uttar Pradesh
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recharge 35/- compulsory every month

Address:Aligarh, Uttar Pradesh, 202001

Few weeks back the Indian Network Company (INC) has made his own rule for recharge every month if you want to continue your service Incoming and outgoing calls (IOC) fixed the validity till around 2019 whereas my validity till was 2037 approx. So this is not good that company do anything. Please resolve it and my Idea number [protected]...
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B
Bakul Agrawal
from Lawar Khas, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing of internet

I am the customer of idea cellular since 2015, my contact number is [protected], in which i have been overcharged for rs. 453.68 for just the data used of 100 mb.
Sir, i have never ever activated any internet plan on this number. Surprisingly without activating any internet plan i have been charged for rs.453.68 extra for using data. I have written so many times to the customer care team to waived off the above amount. But unfortunately...
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B
bap9824689410
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my pending amount

Address:Ahmedabad, Gujarat

Dear sir
I would like to inform you that in past i m your customer and i would cradit amount more than my last bill
Last two months before i had customer of idea post paid but its sevice very poor so i had decided to change my operator before change my operator i had cradit high amount in last bill so as per rules refund my last postpaid cradit amount
My cell number : [protected]
As per trai rules refund my cradit...
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SAM MINOCHA
from Pundri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but recharge is not successful yet.

Address:Rohtak, Haryana, 124001
Website:Idea app

I recharged today evening with idea app as idea recommend to recharge with idea app so what it gives a fake deduction what hell is this. I recharge with idea app amount rs 398 as i paid through upi this is deducted from my account and recharge is not successful yet. Idea app give worst experience to me. My idea no. Is [protected]
My name is sumit minocha
Email :- [protected]@gmail.com...
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M
MHD Iman
from Badagara, Kerala
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my sim does not taking network.

My idea Sim showing emergency calls only since two days... I turned of my phone.. Make it flight mode, restarted, i changed the slim slot, i put in other phone also.. still no benefit.. What should I do..ur network is poor any way.. I m gonna change my sim i[censored] guys don't take any action with in 24 hrs... How much i faced trouble bcz of this uk....
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K
Kabirdsa
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing and false information

Address:Pune, Maharashtra

I was promised an idea nirvana plan in which i had to pay exactly 289 rupees and i was told the bill would remain the same for as long as i was an idea customer, but from the first month the actual cost was 341. An idea executive then called me and offered me an extra 20gb of data per month for an added charge of ten rupees per month. When i activated the new plan, i was charged rs 412 for the first two months.in the third month the bill...
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