Idea Cellular Complaints & Reviews

I had so much of frustration (Tension force) due to your poor internet speed issue (Due to this am unable to complete my work). Raised so much time complaint till not given solution. So am discontinue your idea postpaid connection. So here i request you to give waive of my last & current month bill. You can also know very well that whatever data gb provided its there only due to am unable to use (Speed issue work like 2g not at all 4g).br...

I got a message from Jammu & Kashmir Bank (main Branch)
Message states " Dear Customer, You have been charged Rs. 3.00 and your current balance is XX.XX (not willing to disclose current balance)

I want to understand why did this happened?
I don't own any account in the said bank, i am not sure even if that bank exists, this is a compete fraud, i want heavy monetary penalty from idea as they seems to have violated...

I recharged by number with 399 pack - unlimited calls and 1 gb data per day valid for 80 days. But i observed that the net speed is very low and i am not able to download few mb files also. If i try to download any file larger than 50 mb, it showing the download time as few days. And though there is full signal at some places, i am not getting internet at all. Please check.

Regards,
Sandhya...

Hi,

I ported my sim from airtel network to the idea network on january 20, 2019. After seven days i received a message on my number as well as my alternate number that my sim will be activated on 20 jan 2019 within four hours of insertion. All i have to do is call 59059 and dial an otp provided at my alternate number.

I inserted the sim the very next day and tried calling 59059 but the call is ending continuously....

I request you not to show my call history on idea app as well as not to send my call history to any email id because my mobile was operated by someone to get my call history without my permission, so its already done so i request you to permanently disable my call history request option through app or through email. If any request comes from any emailid for a call history data please don not provide....

I had sent message to 1900 for porting my idea number [protected] to another network. From 1901 i had received that "your upc request has been processed." after that i didn't received any upc port code so many number of times which i sent request. I called to customer care also. They are telling the nonsense that i had already received that code. Please look into this matter and suggest me....

On 20th jan @1:29pm i got a sms stating rs.10 was deducted towards vas

I was not using the mobile at all at the time. I was in a different room and checked my mobile after hearing the sms beep. I never want your useless vas services so i would never use them. Don't harass your customer from fraudulent deductions and irresponsible customer service

This is the second time in 3 months this has happened and your...

I have been charged 700 rupees for completion of my postpaid bill. As i enquired in nearest idea executive centre i was informed that i applied for pro rotation data pack which i did not request for. I did not used any other data rather than my regular data pack of 20 gb. So please get me solved. When i enquired at nearest executive centre they said me to send a mail regarding the issue. But it seems hopeless as i am unable to get the reply...

Hi
I am foreigner. I bought postpaid sim card at 229 rupees yesterday from uttarakand state. It's barcode number is[protected]. Idea shop people said it is activate with in 24 hours. But it didnt activate with in 24 hours. I am very annoyed with this issue. Sim activation is still impossible. Therefore please help me to activate sim card.

Sachini...

Dear idea teem,
Greetings of the day...!

I was browsing idea mobile website for recharge offers on my number. I found one offer (Unlimited calling, 1.4 gb per day, 100 sms per day for 84 days) with 398 with applicable coupon of 50. So, net amount payable is 348. Then i have recharged with 348.
But, idea have sent me a wrong recharge as below
"you have recharged with mrp:rs.348, benefit: unlimited local,...

I had requested portability from idea to airtel as in my office i am not getting network and was fed up of customer support responses.
After porting request, i am being harrassed by idea executive by calling numerous of time.
Please port my request and stop harassing people. Within 1 day of time almost 100 calls has been made by idea executive making irrating calls. Every time the people are requesting in various languages of...

Today morning i got a message on my phone number [protected] that my balance of ₹15 was deducted. When tried to log a complaint in idea customer care, the representative named yogita refused to take my complaint and when i asked her to transfer my call to any of her senior, she replied that non of her senior was available and she cannot take my complaint. When i asked her whether her team leader, team head, team supervisor, manager no one...

I can't make or receive calls while the phone is in the house. For making calls i have to go out of my premises still no proper network available even out of the premises. I have made couple of complaints through customer care but now, i can't even call customer care to make a complaint. Pls try to resolve my problem asap or else i have to change my service network provider. This is the last time i'm writing for resolution of my problem....

Hi

I have a prepaid number, recharged with 199 plan. But i am facing network issues and internet surfing problem as well. The data says 400mb still left but the speed becomes like worse then 2g.
Some times the network goes completely blank. It's worse to see idea network performing badly. The complaint resolution is worse too.

Fix it idea!! Fix it!!

Regards...

Unnecessary amount has been deducted from my idea account from 51998 for a link i have not subscribed for. There is no unsubscribe option in the link also. I just dialled *123# to check my balance and rs.11 was deducted. Idea just deducts money for services we never subscribe for. I thought that idea is a good service provider. Please help.
I don’t want this to happen again....

I have been charged for something i have not subscribed for. I just dialed *123# to check my balance and some amount was deducted. What is the number for checking the balance? I wish to unsubscribe from 51998. Please help immediately.
Why is there no unsubscribe option in the link sent?
My money just gets deducted for no reason. I thought that idea is a good service provider. Pls help...

I was having a balance of rupees hundred everytime almost every second every day 0.4 paise. 🔴
I was using my wifi at home and you are telling that i am charged at extra data charges🔴🔴!!!#
But now patience is over.🔴🔴
I want my 100 rs back otherwise sue you in consumer court.
Be ready to face consequences.
You gaven me -0.01%satisfaction....

My sim is puk locked. Please sat my puk code. My sim number is [protected] please help me to unlock my puk code. My sim is not switch on state. Please send my puk code to me via sms to number [protected] or send a email to [protected]@gmail.com or send me a reply. Please solve this. Please send me reply within few days. Please give me a early reply within two - three days....

I received a message from 53010 stating "dear customer, you have been charged rs 10 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. So i called the idea customer care, and they say that i had purchased the game but i didn't purchased any game. So i called up idea customer care again but they keep on saying the same again and again that...

Hello... I had requested for mnp from vodafone to idea... I got idea mnp sim at 8th january... Now on 11th jan i got sms regarding my sim activation and that i should call 59059 for tele verification.. But my mnp idea sim was lost... So i went to retailer and got another idea sim on 12h telling... He told this idea sim would take another 1 week to get activated... Today is the 7th day still its not activated....