Idea Cellular Complaints & Reviews

I had to get a duplicate idea sim, which was supposed to be completely functional post 24hours of activation. But its more than 48hours now and still my incoming messages are blocked. I am not able to carry out any internet transaction. Idea is causing a lot of inconvenience. Idea customer care is also not helping instead they just seek apology. They are not providing a definite time upto which incoming calls will be barred and instead asking me to wait indefinitely. This is the worst customet service. I am using idea from almost 9 years and they cant respect such a customer and resolve the issue.

My cellphone number is [protected], when i was using idea cellular they asked me to make 1000rs security payment to make international calls. I have made it and used my service. After that i moved out of idea to airtel by making port. I asked for the security deposit by calling to customer care but they are saying will give, we have sent check bla bla, no proper response from idea. They have closed my complain with improper response. I have not received any check or money. Kindly help me to get my money as soon as possible.

Now a day idea representatives are misguiding customer with statement "after merger of vodafone coverage and speed is best of idea" but fact is there that idea is worst service provider with very poor coverage and pathetic service.

I am stating above word because i ported my number to idea before 10 days and since day one i started facing coverage issue in main ghaziabad city. I complained about it to idea customer care but did not get any positive response. After few days a idea representative called me that they are helpless and will continue with poor coverage. This is total harassment and against that i am going to court now against this torture.

For any body who want to know about my pathetic experience in idea, i am reachable @ [protected]@gmail.com

Suddenly my sim stopped receiving signal, when inquired they said my sim is damaged. I don't know how it got damaged when i have not touched it since last year. When i went to their outlet their were around 20 people standing in que and were complaining about same issue. The only solution they offered was to pay 100 rs for new sim. This is clearly a fraud and i want compensation for this. It not only wasted my time but also caused me problems in my business as am a stock broker and my work is all depended on my phone.

We are from lakshmipurnima automobiles, tadepalligudem, west godavari, 534101, we applied for group of 15 no"s live tracking facility on of before 45 days but till we are not getting the facility, we don't know what is the reason. The dealer and company tm said that 'today tomorrow today tomorrow" is this facility when we will get please inform to us as early as possible. The dealer service was very bad and no response, solve my problem as early other wise we will change another network. Contact :[protected], [protected]

I recharged my prepaid idea number from paytm a few days ago. Money has been deducted from my account. Message has been received for commencement of recharge but its not working. please fix this problem. I have attached the paytm invoice below.

Respected sir/madam
I am experiencing range and data problem everywhere. I hope you can solve the issue asap because it is causing inconvenience. I am having range problem and even the data is not available everywhere i go. I hope you may take corrective actions for my inconvenience and as quick as possible. I request you to improve my network connection.
Thanking you

I m using idea mb no [protected] which is registered in my name. The monthly bills of about Rs 56 are being generated in my name and the same are being regularly paid by me. After depositing excess amount of Rs 32, I hv requested at Jio store on 17.01.2019 for MNP mb no [protected] from idea to Jio. The request was rejected. On queries through email, no satisfactory reply received from idea. But I was advised again for MNP request. After depositing excess Rs 62, I again requested Jio on 29.01.2019 for MNP from idea to Jio. Again the same rejected. All documentry avidence in this sent to idea through email and same are available with me. I m being harassed time and again by idea without any reason.i request your good self to take appropriate action against idea in this regard. Thanks. Regards Vikas Banger [protected].

Idea cellular has blatantly cheated customers. First they ask to pay outstanding amount for an inactive number and when the customer pays it, they don't generate a bill or a receipt number.

This is pure cheating.

I want my refund of Rs. 816.27 which was paid twice to Idea without any confirmation from the company.

When I call their customer care, the executive tells me that they havent received the payment and I should contact my bank.

I had vodation connection from last 16 years .eventually in my office area which located in bhathena, surat-394210, when I do listener can't hear proper voice. I complained somany time to vodaphone but they didn't listened. So I ported to idea celular and it was great decision but after merging with vodaphone, same problem comming now again . So plz help on this matter or I need to port to different company like reliance or airtell as they have better service here . I hope i dont disappoint me

I am getting calls from landline number of mumbai code which are from different number and when i receive the calls no one speaks, it is blank call.
Also i get call from south africa which i have checked from true caller.
I have blocked so many calls... But still i am getting fake calls.
When i have check the fake number by truecaller, i got the names as fake, wrongg, spam as many more. So i am complaining about these.. Please do something.

Mne my idea app se upi ke through 398 ka recharge kiya tha but money to bank se debut ho gya lekin recharge nhi hoa mre mobile number [protected] h at aap se nivedan h ki jaldi se jaldi problem ko solve kre or my 398 rupees refund kre iske liye kitna wait krna pdega karpya btaye money bank se debut hone ke baad bhi recharge kyo nhi hoa jaldi se jaldi problem ko solve kre

Hlo sir i am from haryana rewari district my phone no is [protected] i am a idea consumer and they charge money of 4g data but they did not provide 2g data speed and now from last 3, 4 days they did not provide me 2g when i call customer care they are doing formality i am very upset regard if they not resolve my problem i will take strong action against idea in trai

Phone/Mobile Number : [protected]
Sim Card Number: Jio

I paid the idea postpaid bill for recharging my idea phone number [protected] through upi. Money got deducted but recharge was not done.
Then, On same day one more time I paid the bill from idea cellular office.
Please refund my upi amount.

Contact- [protected], prashant tiwari

Details below:

Payment done on : 11st january 2019

From: prashant tiwari ([protected]@upi)
Issuer bank: sbi

Hello sir

I wanted this airtel (Uttar pradesh west) number-[protected] permanently blocked from my idea number [protected]

This number user is constantly calling and texting me. I already blocked him from calls and messages in my phone but by using different types of application, he is still texting me. I don't want him to text and call me so please help me by blocking his number permanently from my idea number - [protected]

His number is airtel number, please if you can just help me it will be so generous of you.

Thanking you in advance
Hoping for the best

Mobile companies have now come up with a new strategy. They force customers to charge min 35 rs per month to keep the account active for prepaid numbers. If customer fails to recharge in that stipulated period, they stop all incoming as well as outgoing.

I understand that mobile service providers are desperate to make money. What they do is their own business and i don’t question them. However for prepaid, simply blocking incoming is unethical. Earlier the same mobile companies advertised it as lifetime incoming free and offered us the same connection for which now they are barring the incoming.

You might be receiving important sms from income tax or bank or any such critical business entities and such blockage is not justified. I don’t question that they bar outgoing but barring incoming is unethical.

I have idea number so i am raising this concern under idea but it’s applicable to other mobile service providers too.
I know this complaint is in vein. Mobile service providers will not listen. Their customer centricity is just a farce.

This is regarding my number being converted from postpaid to prepaid 1.5 years back.

I submitted my request to convert from postpaid to prepaid and was asked to pay outstanding bill of around rs 100 and my process was initiated. My number was converted to prepaid later on and i have been using it since then.

I started receiving mails regarding pending bill of rs 1000 out of nowhere for which idea is unable to provide any physical or online bill now. They state they have no records for the same but i need to pay the amount without bill.

Is this allowed? Also without dues being cleared how was the sim converted to prepaid?

Company has raised a notice from pune shivajinagar court for march 9th 2019.

There is no help from idea till now. I cannot pay bill without having the bill copy, which they are unable to provide.

I have given a porting reauest at 8 th January 2019. still it is pending from Idea site. Now when i called customer care executive they everyday were asking me about the details which i have already given. I had to recharge 179 rs two times previously but i didnt get any value from that. The rude customer care behaves like he doesnt care about anything.

I have recharged my idea mobile number twice with RS 33 on 28/01/2019 via paytym
The recharge was made at 7:08 and 07:21 pm respectively on the same number associated with the complaint
The amount got deducted from paytym wallet, receive messages stating recharge is successful but unable to make calls
While making calls it is prompted your account has no balance
Below are the transaction details

Paid Rs.33 to Paytm at Jan 28, 2019 19:21:36 . Order ID: [protected] .

Kindly resolve the issue as soon as possible
Thank you

My brother was using as number 4 months ago and suddenly the number gots block. Now when i came back to delhi so i get to know about this.
This number is currently with another guy and my whole identity is used to connect with this number. At any cost i want this number back.
I apologist for my brother mistake. The number is :-[protected].
Kindly look into my matter.
My current contact no. Is [protected]