[Resolved] Idea Cellular — regarding activation of sim | |
I have applied for port from telenor to idea sim [protected] on 29 nov 2017 and in evening i got sms on my alternate number to activate sim by calling 59059. From that time till date i am trying 59059 but it is not connecting. When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059. I think these less skilled resource just work like parrot and only say single line and don't give logical answer nor try to help. I am every day getting sms on my alternate number to call 59059 and get your connection activated but 59059 is not connecting. Pls provide any other number or activate services of my new idea number [protected]. My alternate number is [protected]. Was this information helpful? | |
Jan 20, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As checked, your number is Active from our end. You can reach our customer care on 12345 or 198 for further assistance. Regards, Sneha | |
 3 Comments | |
Comments
I did online recharge today for Rs.9, but transaction failed and balance got deducted.
Idea Cellular Customer Care's response, Dec 25, 2017
Verified Support
Dear Customer,
Apology for the trouble caused, kindly share your idea contact number so that we can assist you on the same.
Regards,
Neha
Apology for the trouble caused, kindly share your idea contact number so that we can assist you on the same.
Regards,
Neha
[protected] this is my Number
Sim activation..Call history ..plz with idea id print .send me [protected]@gmail.com
Sim activation..Call history ..plz with idea id print .send me [protected]@gmail.com
Idea Cellular Customer Care's response, Dec 25, 2017
Verified Support
Dear Customer,
Kindly share your idea contact number as the number which you have shared, is not visible from our end. Also elaborate your concern so that we can assist you better.
Regards,
Neha
Kindly share your idea contact number as the number which you have shared, is not visible from our end. Also elaborate your concern so that we can assist you better.
Regards,
Neha
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We would like to inform you that you can choose to get your incoming and outgoing call details by availing ebill. For the same, SMS to be send from your idea contact number in the format of EBILL < Space> MONTH to 12345. For Eg: EBILL <space> JAN. Also you can get ebill by registering mail id with us, kindly send EMAILID<space> your mail id and send it to 12345.After updation of emial address, you can mail us at [email protected] mentioning the month/ duration for which bill is required.
Regards,
Neha