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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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382011

Idea Cellular reviews & complaints page 240

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S
Shubham Kewat
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary deduction for unwanted services

Dear sir
I am a costumer of idea cellular network
They have deducted 10 r's form my account balance ([protected]) as a best of food service
But i was don't subscribe thus service
This type of deduction is unnecessary and unusual. I will request you please take action against the idea cellular network
For unnecessary deduction and unwanted services and refund my deducted amount.
Thank you
Regards...
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H
Harshsharma1988
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the internet validity

Address:Jalandhar, Punjab, 144006

Sir my net recharge pack is yet to expired on 04/12/2017 but i have 700mb approx data left in my account, to extend the validity i got a special recharge offer rs.26 200mb for 28 days. So i recharge that plan. After recharging that plan idea has deducted my earlier remaining data (700mb) and company's executive said that it's automatically deducted when you get a new recharge. Thats really shameful for this company. I'm using that particular...
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S
Sandeeppune
from Dhule, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

since i ported my mobile no in august 2017 to idea postpaid i have been charged from idea sms vas services which i never used

Address:411028

Since i ported my mobile no in august 2017 to idea postpaid i have been charged from ideacms vas services which i never used. My no [protected]. I complaint several times to customer care but the never resolved.
I have been constantly getting message that thank you for downloading animation from nazara you have been charged 100 which is a bug in idea postpaid....
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M
manojkumare
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received notice against settled bill

Address:Chittoor, Andhra Pradesh, 517001

I have ported my idea post paid connection to airtel prepaid connection in the moth of july.in the same month itself i paid the pending amount and changed to airtel with same number.in the month of aug i received the mail stating that still rs.288/- need to pay to close the my idea account. I went to idea cellular store in chittoor and paid rs.290/- on 23.08.2017. We asked for receipt, but idea store person told that it closed no need to...
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S
shashijangid05
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary vas activation and balance deduction

Hi,
Today rs 5 has been deducted from my balance by automatic activation of some vas. The deduction was from some fashion bunny. I am not interested in activating any vas on my phone and don't want any future vas activation. I deactivated the service but i am requesting for a refund on rs. 5/- that was deducted. My idea cell number is [protected].
Regards,
Shashi...
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A
amehdirata
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill settlement and court threat by idea people

Address:New Delhi, Delhi, 110085

Hello my mobile number is[protected], actually i don't know how i received the bill of 6000, as my plan was for only 299 monthly, and now i am continuously receiving a call from unknown people giving me threat of court and all #, i am happy to do any settlement of 1000 or less than that but now any crazy amount if they demand.
Those calls are seriously effecting my day 2 day life and also those arrogant people giving different kinds...
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S
Sanch1995
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea bill - hidden charges

Address:Mumbai City, Maharashtra

Firstly i received my bill on 28/11/17 and the due date on the bill was 27/11/17
Secondly the bill is for rs. 610 of which whereas my plan is only for 349 per month.
I was charged extra for data usage rs. 197 which is supposed to be included in the rental plan. This was my final bill for just 15 days and i am being charged double for the same service. None of my previous bills had any such hidden charges but only the last bill...
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K
Kirubakaran J
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non existent customer service

Address:560008
Website:ideacellular.com

I wanted to change my plan so i called the customer care on [protected]. First of all, the pre recorded menu doesn't give me an option to choose language and defaults to hindi. Then i waited for nearly 30 mins. No one answers. Same story if i try calling 12345. And as a last resort tried 198 for complaints. No one answers. I'm getting the feeling that idea shut down its customer care centre.
So, i tried changing the plan through the...
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M
Maliumesh
from Kagal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activating unwanted apps and deducting money

Address:Pune, Maharashtra, 411004

My number is [protected]. Since last 3-4 days i am getting sms from 54300 stating name of any application like fashinz etc and trying to deduct money every time. I have never requested for any application. Please check my recording log and stop sending such apps activating service and stop deducting money from my account. It is disheartening to receive such malpractise service from idea....
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MRIGANKA BHOWMICK
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer service denied to port postpaid to prepaid

Address:Udham Singh Nagar, Uttarakhand, 263153

My name is mriganka bhowmick wanted to port from postpaid to prepaid but the customer care person at

Rudra traders
Read more at: http://www.dealerservicecenter.in/list/store/idea-cellular/uttarakhand/rudrapur {first floor shri guru angad dev shopping complex nainital road rudrapur, pincode-263153}

Guru nanak telcom
Ews-572, holi chowk, rudrapur, [protected] pincode-263153
Both of the office...
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S
SunilPanchal1989
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cell-bill desk fraud call and money debited from my sbi credit card

Address:Ahmedabad, Gujarat, 382350

I received a phone call from number [[protected]] my reward points are expired and i can get cash back of rs. 4782/- adjusted against my reward points for shopping.

They asked for my credit card details such as my date of birth and 16 digit card number. I found it suspicious and asked how could i believe it. The caller mentioned her sbi employee number & office address and asked me to call on the number she was calling in case...
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Suresh Pantaula
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by idea care center personal

Address:Jammu, Jammu and Kashmir

On 25 aug 2017 a mnp request from reliance to idea submitted by me with the relevant document four passport photograph and 60 rupees to m/s impax automations, shivaji chowk, guru nanak nagar, jammu, jammu and kashmir 180004. After one week i received a call from [protected] an idea care person that my i'd proof is not as per her requirements and i resolved his query. After one month when i called idea care center they told that there is same...
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K
kumar2377
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating with promotions

Address:Gandhinagar, Gujarat, 382011
Website:www.ideacellular.com

As part of promotions activity idea celluar selecting me as winner of #noajnabee #idea4g contest. But after sending all my details they are not responding to me. Send their mail id [protected]@gmail.com 10 times but they are not responding at all

Please find all attached images for winning post.

Conteacted them in all ways but they are not responding to me, they fully wasted my time....
+3 photos
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bipin84
from kandivali west, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i want to change from postpaid to prepaid but idea cellular decline request

Address:Mumbai City, Maharashtra, 400067
Website:india consumer complaints

I bipin kumar singh having mobile no [protected] post paid connection, i want change from postpaid to prepaid. Visited more than 3 idea store they all decline postpaid to prepaid request i want to any trai or telecom ministry when given to right telecom company to torture public or customer please take action or suggest where i can file legal case against idea company.

I want take legal action all telecom who is is doing this...
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R
Rajesh Sharma4
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not entertaining customer

Address:New Delhi, Delhi, 110088

Your service center located at aa 19, ground floor, shalimar bagh, north delhi-110088 as teledeals name.
Its useless service center, to visit couple of time in three month to port my two mobile number in idea but every time they rejected to say they have no idea sim we only provide the post paid sim, this is disgusting and this will definitely let down the reputation of big service provider in india like idea. Idea should fetch and...
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P
prasti28
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

long pending idea close request

In 2014 in pune i (Prasoon tiwari) had taken a new connection [protected].
However i realized i did not get the plan as promised when i received the first bill.
Therefore i requested the vendor to close the connection and adjust the security deposit (Rs.1000) with amount. Vendor agreed for the same.

Now in nov-2017, after 3 years, all of a sudden i am getting lok-adalat notice on my airtel cellphone. No one tried...
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P
Prafullas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing / vas service activated without consent

Address:411036
Website:ideacellular.com

Hello,

I have been using mobile no. [protected] since last 9 years as idea's priority customer. Presently i am opted for idea 499 plan & the same was activated since last 6-7 months.
Since july 2017 some vas services are activated by the idea it self without taking my consent. The same has deactivated by me sending sms as per the message confirmation recived by me.in below table i am
Giving you the details. br...
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V
Vivek.bhk
from New Delhi, Delhi
Nov 26, 2022
This thread was updated on Nov 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card not showing network

Address:Rewari, Haryana, 123501

Dear sir,
My sim card is not showing any network for last 3 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone and even changed the sim card as well from idea store.

On checking with customer care, they tell me that all the services are active in my number but i don't see any network signal.
I have lodged a complaint s[protected] but i cant see status...
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G
Ganesh 38
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no permanent deactivation

Address:Faridabad, Haryana, 121005

Sir ye no off kr diya gya h dno reason se i have send many mail many calm but not resolved so pls i want just start mh no [protected] my alternative no is [protected] pls solve my problem i have submit many bill everything bi clear pls help me urgently sir it's most important most urgent no for me i have facing a big problem pls try to understand pls...
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Ganesh Bangar
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g data poorest speed

Address:431520

I am residing at parli vaijnath district beed 431520. From last 2 months mobile data network failing for hour and hour. India.in my location mass customer belongs to idea cellular. 4g speed is very slow as compared idea 2g. Idea charged me for 4g recharge and unable to deliver even download continuos 512 kbps too.
This shows very poorand pathetic service indication of idea.4g data low speed hampers the my connectivity and give huge...
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