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Idea Cellular Complaints & Reviews

3.2
Last updated Jan 7, 2024
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9871
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Idea Cellular reviews & complaints page 241

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S
Saurabh Jaani
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g network

Address:Vidisha, Madhya Pradesh

Me lateri Vidisha me rehta Hun yaha par 4g network properly nahi milte yaha par speed bhi acchi nahi milta hai
Mene customer care me call kiya to unhone app data clear karne ko kaha wo karne ke Baad bhi
Data speed nahi mil Rahi hai
My no [protected]
Please call me 6pm se 10pm ke beech me
My full location Lateri Vidisha mp....
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Kunalsing Gahirwar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

signal issue

Address:413512

I am kunalsing gahirawar. My mob no is [protected]. This number is not getting network from 09.00 am on 30/11/2017. I called customer care for four times and registered my complain but no solution is given. One time my call was held for nearly half an hour and disconnected without any answer. Their answer is just to wait for 4 hours, but after 8 hours also im not getting signals. I even didn't receive complain number when i requested....
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A
Ajitkumar1434
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill dispute with inflated bill charged because of idea app technical issue

Address:Pune, Maharashtra, 411028

I had raised a complaint regarding bill dispute as i was being charged for the amount which i didn't use and the complaint was closed without giving any valid reason.
Could you please help me here.
I had requested for the plan change on 26th oct, and i have the screenshot of that but the plan got activated only on 28th oct, please see below the screenshot for your reference:...
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U
Uday Yerramilli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge reversal

Address:500032
Website:care.ideacellular.com

Dear sir,

I have made a recharge of rupees 198 to the number [protected] instead of [protected] (My number) online in idea website. (Transaction id l[protected].

Immediately i called the customer care and requested them to try and process the reversal or let me know the process that has to be followed in this case. They are really rude at me and disconnected the call stating no reversal is done.
br...
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A
AnamikaJ
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer care support

Address:Ahmedabad, Gujarat, 380007

Dear admin,

The idea customer care support is too poor. I have faced lot of difficulties to convert my post paid connection. My idea number is disabled since yestersay (29-nov-2017) evening after 7 and now they are not activating it and saying activation request can only be taken after 7pm.
Please do tell me who is going to open their store after 7 to take papers which needed for verification?

Everytime...
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amtul rafia
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfied with idea service

Address:192231

What kind of service are you giving.. Yesterday i activated missed call alert it was activated and rs were alo cutted from main balance but i tried to check and switched off my phone no message came then i called customer care for help but they told me just wait for 4 hours now what 24 hrs have gone but no message is coming now i activated again for 10 days i don't want to waste my oney so please take a action againt this i thought that idea...
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K
kamalakarr gunrapalli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fingerprints executive people are working in this company. (facing lots of problems with this faltu network services).

Address:500053

This is kamalakarr, from hyderabad. I am giving her executive number. Executive said daily 1 gb free, but i am getting monthly 50 rs activation charges for 1gb. You people arguing like anything. #ers disconnecting calls. You speak you # whatever you do. Do but i dont want to pay nonsense extra charges.[protected] name is laxmi. She told me 1 gb daliy. But here in bill i am getting charges for 50 rs. I am facing lots of problems with your #ing...
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M
moinakpal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge for 392

They had shown me that my offer for 392 is 1 gb/day and unlimited calling for 84 days. However they stopped proving the same after 14 days. There are many complaints about the same recharge in this forum. When i called the customer care they refused to accept the same and said that i din't see the offer carefully before recharging. They expect us to have a proof of the offer every time we recharge. This is not the first time i have faced...
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J
Jasbir Singh Matharu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

converted of prepaid plan to postpaid plan and bills raised by idea cellular is v heavily amounts as per tariffs given to me.

Address:Nagpur, Maharashtra, 440017
Website:[email protected]

Sir,
As per tariffs given to me on my cell no [protected] idea cellular have been charged v heavily amounts as per tariffs given to me.
Besides several complain no problems sort out by idea cellular in written emails cum telephonic.
We have requested to idea customer care by telephonic cum mails no problems sort out for the same besides several requests/complaints.
Alternative cell no [protected]
Email :...
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S
Saket Suman22992
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding non-payment of postpaid bill

Address:Hyderabad, Andhra Pradesh

Hi sir,

I have been served a legal notice from srinivas rao pachwa on behalf of tnon-payment of postpaid bill generated on sep1 2017. The amount to be paid was 235.93 as per the attached e-bill on idea account no[protected]

Port request was raised for my idea no to migrate to airtel network and it was completed on 14th august. Also i received airtel postpaid bill that was generated on sep1 2017 but i am not...
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A
Antukaluse
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge without balance

Yesterday i.e.on 28.11.17 i did online voice recharge with 34 rs and 40 rs. afterwards found zero balance.Activity sheet is attached for reference .idea constantly cheating and deducting amt with no clue since last 4 months.earlier they activated VAS and deducted 340 rs without showing any proof when and which VAS I activated.Now they have deducted voice recharge amt with no clue.
I think i should quit idea service as they could not...
+1 photos
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H
Himanshu Sanghvi
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plan change request not activated

I am staying at raipur cg and having four. Sims.
At a idea store at surya complex katora talab raipur i had personally linked aadhar and put a request for change of plan which is still not changed
Today on 12345 i talked to a person named kundan. He rudely talked to me and could not properly reply to suspension of service to one of my number [protected] which is not in service from evening if...
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K
KIRAN ASHKY
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers without proving service

Address:Kozhikode, Kerala, 673572

Idea cellular cheating customers. I did recharge on my number rs 498 — unlimited national pack unlimited local/std calls* (Including national idea roaming) + gb/day^4g/3g/2g + 100 sms/day — all these offers for 70 days.
But company not providing internet as what they mentioned they giving very lowest speed of 2g. When contacting customer care they told network issue. I have other idea number also, only this recharge have the issue....
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A
Ashish Abhaykumar Mahajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service - idea

Address:Yavatmal, Maharashtra, 445204

I have purchased idea sim ([protected]) when i was in india (August 2017). I came back to dubai & recharged the phone 03 times until now. From last week my mobile is showing "no service" message. I checked with different mobile sets, but no use. I have also enquired in idea shop in india if the sim is working & being informed that it is working.

Kindly advice....
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A
Abhishekmishra9690
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted two times a week

Address:Meerut, Uttar Pradesh, 250002

Idea head authorities,
I abhishek mishra want to inform you that my balance has been deducted two times in a week.

Once on 24th nov (5 rupees) and secondly on 29th nov. (5 rupees).
They are giving reason that a vas pack has been activated which you donot activated but you have to complaint on same day to get back your money.
But i donot think its my responsibility that i should call them to stop that service...
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Manigandan Kandasamy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vas deductions

Address:637301
Website:You tube on TubeMate

Automatically vas activated and ₹150 deducted from my account. I immediately unsubscribed and contacted customer care and got refund, after two days the same amount deducted for game pind, while complained to customer care they told amount will be refunded in 48 hours but not, again i informed this to customer and they told me to wait for 24 hours, hence i didn't received my deducted amount i contacted customer care after 7 days, they told...
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J
jzakkam19
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fraudulent activity

Address:Mumbai City, Maharashtra
Website:Idea Cell Bill Desk Mumbai

Hi there are four fraudulent activities done on my account and the transactions are under settlement i don't want them to be processed further as people who called me (Got call from [protected]
[protected]) saying that they are from payback and they have my sbi card details have trapped me
Transactions are:
28/11/2017 idea cell-billdesk mumbai in 4, 985
28/11/2017 idea cell-billdesk mumbai in 4, 666
28/11/2017...
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A
amerhabeeb
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international call

I received call [protected] day before yesterday 9. P. M[protected] on my mobile and i did not picked up it and before it may be two weeks back when i was in my my home town i got this call but i pickedup, but not talked, after
May be 6 or 7 seconds call ended. What i have to do if i receive like this call is it charge money? Please tell me sir what i shoud do...
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M
mohdqamaransari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about wrong commitment & misrepresentation.

Address:New Delhi, Delhi, 110025
Website:www.grahakseva.com/complaints/submit.html

I port my pre paid airtel number to the idea cellular in post paid on 04-10-17 after calling a lady from the number as mention here [protected], [protected] & [protected] and i also whatsapp my documents to the same number on her request. She offered me a plane of 399 with wrong commitment & misrepresentation in this plane she offered unlimited calling on any network, free 300 sms with 35 gb data, at that time i thought that this plane is good...
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D
D Naskar
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nazara/ mandir darshan unauthorized download charges - idea cms

I have been receiving sms from idea-cms for donwload from nazara/mandir darshan. Also, the amount shows in the bill. Upon complaining to idea customer care, nobody is providing any solution, instead they keep telling that you must have clicked pop-ups, etc. Whereas the deduction sms comes during night when the phone is not in use and locked.
Call gets disconnects in between while talking to customer and no body calls back. It is a...
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