Idea Cellular Complaints & Reviews

Hi, i had ported from another sim to idea around beginning of november. It showed network for about 2 days. But, after that, there is no network. I am not able to activate or verify the sim. It is switched off for others who call me. Network name is shown, but not the signal. Even i searched on net how to verify the numbr. But, as there is no network signal, i am not able to make any calls or send any sms. If i get signal, immidiately, i...

Hi,

I recharged my idea number [protected] on 15/12/2017 through myideaapp.
Recharge didn't happen. From hdfc account i lost 300/-. Then i got a message saying 249/- rupees will be credited back in 7 days because of failure of transaction from idea.

Then i called customer care they told its our mistake 300/- will be credited back. But as per hdfc bank statement only 249/- credited back on 18/12/2017 and...

Hi,

Sms service stopped working after upgrading my sim to 4g. Tried setting message center number in two different phones still got no luck. I am unable to call any customer service number but other outgoing call is working perfectly.
Every service is now otp based, so without messaging service i am in great trouble.
Please look into the concern.

Thanks,...

Hi,
My name is shruti gurjar and i have idea prepaid sim card with me ([protected]). This sim card have international roaming activated. I recently traveled to usa and added idea sim card to new phone. This is not working ; i don't see any coverage for idea neither it is registering to usa partner at&t.
I submitted request #12465 with [protected]@ideausa. Zendesk.com on 12 dec to update imei information. Till now i haven't received...

Idea is cheating the customer by sending promotional message in the name of service message to the DND registered customer numerous amount of times even after raising the complaints many times. In the message it is very clear that you are trying to promoting the plans. It can be prove very easily. Just using the word service does not mean it is a service message.

You are just breaching the law. You people are always thinking...

Dear sir,

Please note that on our mobile no.+[protected], there is unaccounted charges or rs.648/- when we have called to customer care of idea cellular they said number 055315 is an astrology no. And i had many conversations with customer care. Finally, i paid the full amount to reconnect my connection.

After the reconnection, very first bill, i have received another charge of rs.279 to call the same time....

Dear sir,
My idea postpaid no. Is [protected]. My both porting request on 26.11.17 & 13.12.17 has rejected by idea and not given clear reason for rejection. I have already made excess payment for rs. 72/- with bill payment.
Please do the needful and instruct and punished to idea cellular for this. Also i will not be pay any amount for monthly charges for active plan on this number.
You are requested that please instruct...

I have recharged several times in idea app, but all recharges are not successful, recharge failed even after balance is deducted from my bank, my failed recharges 120, 101, 101, 101 and 309 to other idea number [protected] i have talked to customer care also they told balance will come in 24 hours, but no balance is credited, its almost 10 days since my first balance is deducted, still no response from idea...

My account no. Is[protected]. I was using 399 plan from which i had ported out on 15th july.in the month of august i received a bill (Bill duration 27 june to 26 july 2017) of rs. 2199.02.in this bill proration charges are 1624.28. Please note that in this plan i was allotted 1gb 3g data off which i had used 0.99 gb till 15th july (Billing cycle was up to 26th july). Still i was slapped with proration charges of rs. 1624.28.
A person...

Dear sir,

My no is [protected], telecom operator idea. Since last 2, 3 days always automatic activated value added services (Ex: o9mum, video vogue, i-gorgeous, rainbow, idea music, fun247, gamezone, etc.) without my request. Several times i complant to customercare (198) they deactivated that but next days automatic activated another service. They could not solve my problem. What can i do? Please help me....

My mobile number is [protected]
Today (18/12/17) 5rs had been debited from my balance. Received message "dear customer you have been charged 5.00 and your current balance is x"
By dialing *121*413# i came to that amount deduction is a rent for ap11151998 code al0_ what it mean? And noting got activated on my nymber (Called to deactivation portal @155223) and my balance is deducted? Refund my balance....

I had gone to pay my monthly bill. And then i had wanted to change my plan so the guy said bring a photo id xerox i brought then other girl told it's not required i asked why did he said to bring xerox then she said he don't know about that.
If he don't know know then what he's doing in a store and instead of apology she started arguing with me just because i said "what kind of staff you have. We are not here...

Hello sir
I am debasis senapati my mob-[protected] and i am from odisha. But from 1st dec 2017 iwas working in kolkatta. On 15 dec 2017 i was calling idea customer care representative and asked can i active idea 398 plan through main balance, he said yes. But in 16th dec 2017 when my frinds recharge my no i. E 70/60/70……{rs398 as main balance}. After that i can not recharge my no with 398. Idea cheats with me. They are cheater....

Idea cellular network is fraudulent and one of the worst networks i have ever seen.

Over the past two-three months, after i had activated their rc198 program, which lets me make unlimited calls, they have been swindling me and taking money from. My balance randomly, possibly to make up for the unlimited calls made, by subscribing me to useless sms programs about poor jokes and cooking and gossip.
They don't tell me and...

Mobile number : [protected] since[protected] services are getting activated on its own and my main balance is getting dedicated. When i contact costumer care to solve issue about money being dedicated from my idea account for service which i never activated customer representative claims i have activated the services. When i asked him to transfer my call to his superior which i am getting charged for calling customer care same again from my...

Sudesh chauhan
10:39 pm (11 minutes ago)

To himanshu. Kapan., appellate. Delhi
Dear sir/mam,

I never expect this type of attitude, or delay in resolving the issue from team idea. Neither i receive a call from you guys nor any reply on mail.
You people just cheating with the client and end of the moment consumers suffer all.

So request you pls resolve the the issue asapbr...

I'm receiving flash messages and voicemail from idea (58595). These messages come everyday, 3 times a day. Have called idea call centre many times but no resolution. Even sent them a mail, but the response each time is the same.. To deactivate voicemail. I do not have an active voicemail and this resolution provided is not helping. The spam messages continue to come. Even after replying on mail no new resolution is given. Idea call centre...

To whomsoever it may concern.

This is my final intimation and warning asking you to stop sending me any emails, notice, communication of any nature demanding any dues from me for alleged use of mobile number under account no.[protected].
In my email dated 30-sep-2017 and various communication to your customer service team, i have made it very clear that i have stopped using, any service from idea cellular after my...

Idea cellular Repeatedly amount deducted from my mob. [protected] against internet use mostly 40 paise without use of internet service almost daily it deducted Rs. 75/- from 4/12/12 to 17/12/12, previously idea also deducted balance in similar manner and on complaint on customer care 12345 also after connecting call hold without any reply or voice and deducting 50paise for same call
Rajesh Kumar Gupta
Agra
[protected]...

Hi,
I have registered for idea cellular post-paid no-[protected] with a 349 plan. Due to certain issues, i had stop using the number and forgot to pay the bill, for which i had received a legal notice and been asked to repay the dues, which i did on 28/09/2017. Bill details as follows:
Amt - 1166 rupees
Trans id - jcmp[protected]
Since i was receiving call from idea office, lic chowk, ngp; i had communicated them...