Idea Cellular Complaints & Reviews

I have been receiving sms from idea-cms for donwload from nazara/mandir darshan. Also, the amount shows in the bill. Upon complaining to idea customer care, nobody is providing any solution, instead they keep telling that you must have clicked pop-ups, etc. Whereas the deduction sms comes during night when the phone is not in use and locked.
Call gets disconnects in between while talking to customer and no body calls back. It is a...

My idea mobile no [protected] was deducted twice within a week and now a days it's become a regular process of idea cellular to cheat the customer. Idea does not provide the national roaming that's why i recharge my account during roaming. But at the same time by seeing the money available in account they started deducting the money and show the excuse that we have activated the particular service. Last week my account was deducted by rs35...

I have done a recharge of 49. Money in the bank are debited but no recharge had done. The transaction id is igaclioxn8. Plzz check on it and make my transaction successful. And ur customer care executes telecallers, plzz teach them how to talk with customers. Their are talking to us with out giving respect to us. I think you must have make them train well before they talk to customers. If i think i can scold them but its wrong, the system...

I was having an idea postpaid number [protected]. I wanted to close the that and convert it to pre-paid. So in the month of april, i settled the full outstanding amount on my connection and approached 3-4 idea stores in the pimpri-chinchwad area to convert my connection to prepaid.

However, no store took my request and asked to come back in 2 weeks, as they were lacking prepaid card. That sounds me strange, so i called customer...

My mobile no is [protected]. I need details of my missed call details of 2017 november. I accidentally deleted all call logs from my phone. I urgently needed a number which i given a missed call. It's very urgent. I tried to view on idea portal but no details on missed calls. So please send this details to my email :- [protected]@gmail.com

Thanks
John thomas...

I have done online recharge for my number [protected] on 24th nov 2017 amounted rs.300 and the ref no is jsbi[protected]igackwaih3.

This payment was done through onlinesbi netbanking and at that time itself idea shows a message that transaction was unsuccessful.

But till date i have not received the refund amount (Rs.300) for that particular transaction which was deducted from my bank account....

This sim card was blocked by idea cellular with approx rs 300 worth of talk time money left on it wef 01 oct 2017. My contention is that it is my money and it should be returned to me. Idea cellular maharashtra and goa is refusing to do so. They have arbitrarily and illegally decided that "no refund would be given for unused talk time balance and validity of the card."

This is both arbitrary and illegal as it is my money kept...

Dear sir,

I am using idea sim card no. Please i want incoming & outgoing call details in my email id from 01/06/17 to 30/10/2017
Of mobile no.[protected]

I want it as it is required to check all the previous numbers. Please look at the above mentioned details.

Hope that i will get a response soon. Again i request you to look at the above matter and try to resolve as soon as possible.br...

Hello,

Unfair 150 rs has been charged in my bill generated on 15 nov for the vas service. As this service is not activated by me and idea has activated this service without my second level of confirmation. Despite of lengthy conversation over the customer care and floor managers they are not willing to remove this charges of 150 rs. Same has happened today 27-nov also, as another vas service has been activated and they told...

I am having a pre paid mobile connection of idea under the no [protected]. I had gone to mauritius from 16 to 24th nov.2017. I had a balance of rs 600 plus. On 23 november i received a call from a mobile no [protected] which was not attended by me because it involved rs 100 per minute for incoming call. But immediately thereafter a msg flashed that call charges or rs 600 were charged to me. I was shocked to know that almost entire balance...

Mobile no -[protected]
Company name : idea
I have submitted my request for postpaid to prepaid but till time not getting proper direction for the same. So on 23rd nov'17 again i submitted my request for disconnect after that i got one call from your customer center and i have recorded this call that time your represent told me "your outstanding amount is zero and u want to pay only 50 rupees" so today again i visited to center...

My idea number +91-[protected] has stopped working.
I'm currently working here in uae.
Earlier i haven't faced any such problem but from a past few days my sim card has stopped receiving the signals.
I've cross checked it with idea customer care as well as du customer care.
They say that everything is clear from there side.
Then where the actual problem is persisting.
It's an important number for me.br...

Dear team,

I have continuously having issue of continuous deduction of my account balance from my idea number ([protected]).
Many times i tried to put complain about same issue on idea by telephonic call support, but they haven't received my call in customer support and also in complain support.

The service was very bad.
Also having network issue so if you want to contact me then call on below...

Sir / madam, we have 3 telephone numbers in my house who are using idea cellular. Earlier the service was good but from past two months the call drop is so high that the other person cannot hear. Every call we have to come out of the house to continue the call. Most of the times the call get blank with in 3 to 5 minutes. I observed that the signal strength is good but still this is happening. Earlier we were able to talk from any where in...

I had received a call from idea and a person is calling mr. Vikas and mr. Rohini who asked me to port your number from airtel to idea and provide me 35 gb data and all calls with roaming facility in isd first time i had port my number is [protected] and [protected] both are from airtel and my first number is already a corpoarte segments [protected] and all call are under rs. 499 with 6 gb data and the idea customer care employees giving me 31...

I am using idea number. Recently i arrived at sydney before which i had activated the international roaming. After 2 days of arrival here, i have taken a local vodafone number. Just five days back, i tried to use the idea sim so as to keep the sim working and also for office related critical communication. All i come to know is service is barred due to exceeding of the credit limit. The amount is shown as rs. 7194. I am absolutely clueless...

1. I have been receiving a sms stating that i got voicemail from 58595 over my idea number. When i checked it there was nothing. Specially when i restart my phone it pops up.
2. I got a sms stating that i have activated some service called "cine shot" (Which i am very sure i have never activated). It deducted 35rs and later deducted 10rs more. Even after texting them to unsubscribe the service they did not responded and kept on my...

I was an idea postpaid customer but ported out my mobile number in the beginning of this month. I have successfully ported out to mtnl despite this i am daily getting their annoying smss to link my "idea" number with adhar at their nearest idea store. I mailed them numerous times but they are not removing my number from their database. But they troubled me in porting out my number by adding fraud outstanding amount later saying that it was...

Hi
I hv port My reliance no in Idea.but my no is still not active. Network showing but unable to call even sim active no 59059. Please do the needful and active the no as soon as possible.

[protected]
[protected]

Thanks
Bhagwat
[protected]...

Within the complaint submission within 2min idea is marking complaints as solved without proper comments. Please behave professionally.

Please train your employees to work with ethics targets are always important but should never disturb others life's by spamming with calls.

You can spend money in advertising and improving service instead of hiring some people with a bought databse of numbers and randomly calling...