[Resolved] Idea Cellular — Regarding closure of number of idea
H
hr061511
from Pune, Maharashtra
Address:
Panipat, Haryana, 132103
Sir i have purched a sim from the idea no. is [protected] with the 4g lte smart wifi. your representative ensure me that there is good speed of internet. but in actually there is no speed of interent. after that i visit the idea shop near hali park panipat to close my number. but they refused with the reply that they will not close the same. i agree to pay all pending amount.in view of i will not pay any rent or charge related to this number of idea.
You are requested to close my number today.
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Aug 26, 2016
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2016
Idea Cellular Customer Care's response Dear Customer,
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Jul 14, 2016
Idea Cellular Customer Care's response Dear Customer,
As per your telecon with our customer service associate on 14th July 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
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