Idea Cellular Complaints & Reviews

Hi,
i was using idea contact no [protected] since last 12 years and constantly using this number without any discontinuity .On 13th of july, i received a sms that your number has been barred and deactivated later on 15th july without any specific reason.i called on IVR from alt number, where the CSA told me to visit Idea Store.
At idea store i was not given any solution for the problem by saying that your number has been deactivated...

Hi complaint board,
I am using idea post paid connection. Recently i faced problem to activate unwanted services by idea, without my confirmations. When i made complaint that i did not opt for this services then they said “our records show that a third party wap download was originated from your mobile number. As the charges of rs. 150.000/- levied against the download are correct, we are unable to refund the amount to you.”br...

Hi,

I was using my idea postpaid mobile connection, when i was in bangalore (karnataka), recently moved to my hometown which is vizianagaram (andhr pradesh), tried to port the sim no, but as per idea showroom people, porting is not possible, so as per them, opted for migration of my sim to prepaid.

The day when i submitted my documents for migrating the sim, i'm not getting network on both new prepaid sim, given...

Hi,

I have raised a complaint on 5th July regarding the extra charges for my bill due to 3G usage. Email refernce Id: E1-[protected]. I haven't received any response on it by mail communication, but during : 11th July-15th July I receive a call from Idea care conveying that the extrra amount on your bill. i.e.1145 is waived off and you have to pay the remaining bill i.e. 1530 by 19th July. I asked for any mail communication...

As per email received at 8.24am from idea, my request c1-[protected] for postpaid to prepaid migration has been successfully processed and hence the request is closed. also in my accountmy service requests says status - processed, resolution remarks - post to pre migration done.
Very strangely there is no network, which apparently indicates that the sim card is still inactive. i am simply amazed to see the speed with which idea close...

I have complain since ages to idea for their terrible network, but they are not giving any resolution.

I have idea user since many years, but without any resolution they shut my complaints and say network is proper, we have multiple idea nos. Used by many of our family members and staff all are facing this issue.

I request to please lodge my complaints against them.


Thank you...

Dear sir,

I am a pune based customer and currently lives in muscat (Oman). I have two idea numbers in operation, one from pune ([protected]) in the name of my son jayakumar omanakuttan and another one from kerala ([protected]) in my name. All my indian banking and other official communication mobile no is the pune no. [protected].

My concern is that my call balance is getting reduced without me using it. On 15th...

Customer service is in the hands of illiterate people they don't know how to talk with a lady 45 years old, well she didnt pay her bill by a week after the due date because her phone was dead and when she got another one she got a call from an agent who asked to make the bill payment, she said okey as soon as my husband will be back i'll do it and then this illiterate agent who herself was a lady started using profaine language and the phone...

Sir,
Idea cellular pvt. ltd. is one of the fraud company in india
Idea cellular added rs.475.64/- to my mobile bill of rs.1338.52/-, as a data usages extra cost which i have not done.
I have requested several time to company for amount removal but they says its bill now you have to pay.
I have not paid the bill rs.1338.52/- to idea cellular, they stop my services on next billing cycle with the amount of rs.2180.10/-br...

I'm annoyed by the class 0 messages idea shows up with the existing call and data balances along with some offers idea suggest for the customers. I don't see any method to deactivate as only cancel and save option is shown along with the message. Deactivate this annoying messages of yours at the earliest. This makes my mobile almost unusable as the mesaages pop almost all the time as I watch movies, listen to music, watch online videos etc....

Hii, i have recharged today for rc299 for which idea is claiming that they are providing 10 gb 3g data for 28 days. They provide special offers on *122#. I have checked several times at this even after recharging but still showing 10gb data to be provided. Now, i want to know where my 9 gb gone. I have paid for 10 gb but got only 1342 mb means 1.25gb. How much fraud any company can do to their customer. I[censored] can't sell your service then shut...

Dear all,

Yesterday i do online recharge of rupees 249 for 1 gb internet data but after recharge we have received only 500 mb.
After several time calling on 198 we have not satisfied by costumer care because they said we have used my data but they have no detail where i used.
After lots of conversation i decide to write you to solve my problem just because we have received only 500 mb and i am not used the balance....

When i activate my night pack by dialling *789# it shows an option of night pack. There's option one is for 500mb ₹29 and another one 1gb ₹49 these both 3g data night plan. When i choose 1gb option it deduct my bal 49₹ and i thought that now i can use it but the net was very slow like 2g and then i called customer care and they said u have active a 2g plan which is i didn't do it and i told them i not a new user who doing this first...

Mujhe internet offer 126/- me 2gb 2g ka mila tha pure 28 din ke liye. (usme day/night nahi likha tha) par mujhe wah offer ka benifit mila ni. unhone 1gb day+ 1gb night ka recharge kr diya. aur mujhe benefit dene se mana kr rhe hain....

I never used idea service. I was planning to use but now i am never gonna use idea in my life. Customer support team does not have manner to talk with people. Here the number i got calls - [protected] i don't know the girl name. But that call was for my one of friend who used idea number for some months. I got call for my friend account clearance i said to the customer care girl that i'll inform her. After 2 days i am again getting call from...

Dear sir,
i want to know my incoming and outgoing call details between 01 july, 2016 to 20 july, 2016. please give me details of [protected] which is active on Mr. Triveni Singh at address of Gagran, Nagsar Ghazipur-232326....

Hi team,

I am holding two numbers ([protected] & [protected]) as an idea customer with the corporate connections. i have made request for international roaming activation in the month of june or july 2015 with rs 3000 deposit per each number since we were travelling to canada for onsite assignments, then after few months, we were planned to put these numbers in safe custody to hold these numbers with us for long time as our...

We have paid rs. 3450 (3 months subscription+installation waived off) on 15th july 2016 and have'nt received the receipt. the payment receiver (mob no.-[protected]) confirmed that the connection will be done on sunday. we have submitted xerox copy of address proof and electricity bill as requested by the idea agent. on sunday we called, they said connection is pending as payment still not updated in the system. on monday we called them again...

I have requested you thrice at your customer care office at riddhi siddhi complex, indore (m. p), for discontinuation of my idea no. [protected] & also submitted all the required documents but no proper response had been given to me nor the number is being discontinued & bill is being generated on regular basis.
This number is of no use to me now so i want to discontinue this number.
Please discontinue my number & stop generating...

Dear sir
I am using Idea mobile sim, no. is [protected].Service provider has activated unwanted VAS (chutkule) Which I never request and 3-4 times they deducted charges from my balance.
So please do needful to deactivate this VAS and refund my deducted money from my balance.
Thanking you!
From
M.K.Kalakar...