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Idea Cellular Complaints & Reviews

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Last updated Jan 7, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 432

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C
Chirag888
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispute regarding bill

Address:400067
Website:www.ideacellular.com

Hi
I had outstanding of rs 2500.. I didn't had or even have the intention paying idea bill.

But this people charged me wrong rental for 3g services for 3 months.. Of which one month i paid..

I had sent a message to deactivate my 3g services to which idea responded by replying that your net services are no longer activated..

This was the reason i had not paid my bill. I have even mailed...
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E
El Gee
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea mobile number not activated after 5 days of waiting

Address:411017

My new Idea prepaid connection - [protected] is not activated even after submitting all the required documents and waiting for 5 days. There is no communication from the service provider on the issue they are facing in activating the number. Tried calling customer care but it never gets connected. Tried tweeting the customer care on twitter handle @idea_cares multiple times but never got satisfactory response. The person through which I bought...
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S
santanu76
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrectly being charged for data usage

Address:411027

I am using idea corporate connection ([protected]) since last 4 years. yesterday after i got a confirmation from idea that my 3g will be activated and the 3g was activated at 6 pm on 4th july. i am being charged for data usage. i specifically requested this change yesterday as it was the billing date. all my 3 g data usage should be part of my new plan. i shouldn’t be changed anything extra. i tried to compliant on this since yesterday but...
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S
Sudheer Tentu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prorated charges while changing plan.. Fake idea

Address:Hyderabad, Andhra Pradesh, 500035
Website:www.ideacellular.com

Sir i have idea postpaid connection, Account No. :[protected]. my monthly plan is idea i plan 499, with tax i receive bill all the month around rs. 600/- that's it. This month i got bill of rs. 1592/-, in which they added prorated overage charges pack name 17043_HH_3G iPlan rs.730.08. They are charging Howmuch they want to charge ... This is totally unfair .. Please file this complaint ..i spoke to their marketing person he didn't inform...
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S
sureshtelu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call drop issue has not resolved

Address:560016

I have raised a complaint about call drop issue for 6 times. every time it was closed by the idea network people without proper solution. complaint detail are below.

(1) c1-[protected]
(2) c1-[protected]
(3) c1-[protected]
(4) c1-[protected]
(5) c1-[protected]
(6) june 18th complaint details are not available

How can idea people can close my complaints without a proper solution?br...
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R
reenad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gives wrong information

Address:Gurgaon, Haryana

Respected concrnd person
I am not facing any kind of issues with this app... bt what always i face from your customer care executive.. they all just give me wrong infomation evrytime. one of your executive named jyoti i think.. last to last executive i spoke to... previously to varsha... gave me a wrong info that i can take activate 2 kind of plan at the same time i. e., i plan and also other plan to make 1 numbr free for unlimited...
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S
Shivansh Srinet
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data pack lapsed

Address:New Delhi, Delhi, 110044
Website:www.ideacellular.com

I have recharged my 2g data pack of rs.125/- on 04/07/16
On same day my father accidentally recharged rs.125/-. this pack was activated mistakenly by my fatherwhi was recharging another no.
But unfortunately he entered the wrong no. so the rs.125/- pack benefits were credited in my account which was loss as my first recharge lapsed)
I was unaware of data being lapsed. when spoken to customer care they told me about the...
+1 photos
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S
Simangel2373
from Gadhinglaj, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake bill amount

Address:Mumbai City, Maharashtra, 400703
Website:Ideacellular

Using idea number since one yr. International calls were not subscribed. Suddenly I got a spam number getting automatically dialed later realizing its been charged. Confronting customer care why my international calls were subscribed one answer was given from their end. Later we unsubscribed it. We got a bill of 2300 extra which calls were not done by us. Requesting many times no one helped us. Later we decided wouldn't pay untill idea would...
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A
anilmanchundiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting out our 45 connections from idea to vodafone and airtel

Address:Mumbai City, Maharashtra, 421002

Requesting to release our numbers from idea network to vodafone and airtel because idea network is very slow and the internet is not working bills are very high amounts without any details bill is providing The Idea operator is not responsing to us the service is very poor. Idea operator is saying the authorization letter is not proper...Please its a humble request to release our numbers....
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A
anshu52
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zero network

Address:411004
Website:ideaadityabirla.com

Since last 1 year I am facing major signal issue some or the other day. In our office 10 idea users are there and due to this pathetic service we are facing huge financial losses. Every time getting some or the other reason. We have group tie up with idea and this pathetic service will push us to close this relationship with IDEA. On top of that no engenineer has visited our office and other service provider have actually installed booster....
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P
Pavan Sudha
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Our number 9948160168 allotted to someone else

We have been using number since long time [protected]. we have recently shifted from postpaid to prepaid after clearing outstanding bills. however the new prepaid sim which they gave is still not activated. when we informed the same to them (idea store) champapet branch... now they are saying number is alloted to someone else.. i need the number at anycost....
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N
neeraj00793
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charged and activated service

I would like to inform you that one juice up service is activated today 18 jun 2014 from web for my no. [protected]. for this it took rs 35/-. and it will be charged rs 150/- per month. after calling to customer care i request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used so please deactivate and refund my valuable money. waiting for your prompt reply......
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X
xzna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown mobile number detail

Address:380013

Sir
i want to know detail of this idea mobile number user :91 [protected]
send me detail as name, address location.
my email id npsoni.[protected]@yahoo.com
because this number is operate by my lost mobile.
so pls reply me as soos as with detail.
thanks...
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J
jsandeep883
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg - to claim my number where i am using it for 10 years

Address:Guntur, Andhra Pradesh, 522001
Website:www.ideacellular.com

Dear Sir,

This is Sandeep, Nice to meet you Sir. I am a customer of Idea Cellular and I have been using the number [protected] since 8 -10 years. Actually I gave this number to my Dad and he use this number limitedly. For your information I left India before 3 months and my father's mobile was lost, So we didn't do any recharge and other activities regarding the Sim. When i Recognized this problem i tried to put a sim in other...
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D
Dr.yunus raees
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea becoming baddest service day by day

Address:365560
Website:ideacellular.com

From some months i am blaming myself that why i converted into idea from docomo because day by day your service become bad and if someone using the same net plan till some months and you discontinue that offer without informing us and now you want to increase your network???? and not only me but lots of people talking about bad service of idea and now your customer service advicer salute to your helper... thats all i want to say sir... hope...
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D
Dinash1234
from Mumbai, Maharashtra
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Deduct my amount rs2 without any reason

Plz give my money back of rs2 plz call me [protected]...
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B
Brijendra Kumar Dwivedi
from Mumbai, Maharashtra
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Amount not credited

Address:Saharanpur, Uttar Pradesh, 247001
Website:Idea celluar

Dear sir, I recharged my no [protected] for Rs 250 twice on 29 Jun 2016. Only one Rs 250 is credited. Plz look into...
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H
Haripreeth .D.K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No network from 2 days

Address:673008
Website:Www.idea.com

The network of idea in my surrounding is doen from yesterday that is the 2nd of july morning 9 am. I am not able to make any calls or receive any due to no network. When i enquired it is not only with me all idea users around were facing the same problem. I am a business person and i do get important call which i am not able to receive from 2 day. If problem persists i will be forced to port to another connection. I am loyal customer to this...
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S
sameesharma44
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not happy with customer support and want to shut down my idea postpaid connection

Address:160055

Hello sir/mam

I recently changed my 3g combo 399 plan to 399 iplan on 28th of june 2016 which is in between my bill cycle. I was unaware of the fact that i have to pay standard charges of my previous plan if i changed my plan between my bill cycle which is 15 to 15 of every month. I changed my plan online through idea official website and there was no information provided to me about any standard charges and now customer care...
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Sandeep Herekar
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vas services activation

Address:Hyderabad, Andhra Pradesh, 500010
Website:www.idea.com

I would like to inform you that one juice up service is activated today 3 julu 2016 from web for my number [protected]. for this it took 130rs.charges per month. After calling to customer care I am not satisfied with his response and also he was very demandble with me without understanding my probelm why actually I got deducted. As I stated that I haven't used any service or download anything named juiceup services is activated without my...
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