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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 425

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S
Saravanan Mahalingam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Roaming Pack 599 issue

Address:560045
Website:care.ideacellular.com/wps/portal/account/account-login

Hi,

This is regarding my August 2016 mobile bill (a/c no.[protected].
Bill number [protected].

I have been travelled to UK between 18th of July to 22nd July 2016. Before that i have activated the IR request Rs. 148/- and Roaming pack 599.

where the IDEA representative communicated that for International Out going calls Rs. 15/- per minute and incoming Rs. 15 /- per minute for the roaming...
+2 photos
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Sdhir24
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary gprs charges

Address:New Delhi, Delhi, 110059
Website:www.ideacellular.com/customer-care/need-help/complaints

I requested for deactivation of gprs services in the month of may'16 and was confirmed that it has been actioned and i just have my bill plan along with calls charges. Since then too gprs charges are being levied on my number. I never even activated data on my idea number, still charges are being added to my number.
Hence, i would like to discontinue with idea services.

Thanks,
Regards,
Shradha...
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A
anjana1979
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For blocking sim mob. no. 9414716438 without any reason

Address:Bharatpur, Rajasthan, 321001

Sir,
It is submitted I am your regular customer from a long time but my sim of Mobile No. [protected] has been blocked not only without information but also any appropriate reason. owing to blocking my sim I am unable to send and receiving information. So, please regularize my above blocking sim.

Thanking you,

Riban Dubey
Bharatpur
Mob. [protected]...
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HarryKool
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect charges for std calls

Address:Pune, Maharashtra, 411057

Hi,

I have a wipro corporate plan t-655 & the plan shared to be by the idea desk set up inside wipro campus says 50 paise per min where as i have been charged rs.1 per min. All the required details like my corporate id proof were shared & i chose the plan of t655 ie., 149 rental per month.
When i checked with the idea help desk inside my office, they asked me to drop a mail to [protected]@idea. Adityabirla.Com & the...
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Sachin Menon
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to deliver the service promised

Address:Dakshina Kannada, Karnataka, 575025
Website:ideacellular.com

I took a new idea 4g LTE sim, the great service they always advertise about on Wednesday 27 July 2016. I got it activated on 28th July at around 9 pm. I paid 100 rs for the sim and it was taken from NITK campus. They promised me 1GB 4g data for 10 days and 30 rs talk-time free with the new sim. During activation their employee mentioned about this and in-spite of all my efforts contacting their poor customer service, i didn't receive any...
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Punysudan
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining for deduction of my money without activate any service by me

Address:Jammu, Jammu and Kashmir

I get the message of activation of follo service nd deduction of rs45 frm my balance so i deactivate this service soon. Everytime when i recharged again new services activated without activating. I blocked the pop up site so how can they do it again nd again nd i would like to say that ur executive dnt knw how to deal with custmore worst network ever m going to deactivate my sim i[censored] not refund my money everytime i ignored the deduction but...
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I
imrankhalid
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing sim card

Address:New Delhi, Delhi, 110025
Website:ideacellular.com

My name is imran khalid. I requested to idea cellular to port my no. From airtel to idea. And idea vendor came to home on[protected] and he collected my documents (Address proof + photo) and gave me a new idea sim card. After few days i received a call from idea ([protected]) and she said that "we have provided wrong sim card and i will give you new correct sim card on[protected]". Today[protected] i received a sms from idea that is "welcome...
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shivs96
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid net setter internet

Address:403806

The package is of 4GB per month.
And I used to receive a discount of 250 rs on it.
And for the last billing cycle i have not received any discount for the last bill,
And they have charge the full amount of the bill without any discount,
kindly i requestyou to adjust and combine the previous and current discount which i should get in my next bill ....
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A
abhishekdas
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing my bill at time

Address:Bangalore, Karnataka, 560103
Website:IDEA CELLULAR

Hey hi... I am using this idea postpaid connection from last 3months. Two days before they barred my line because i have rrached to my credit limit which is very much fair enough. And 2 days before they asked to wait for today, so that they can generate the bill today and i can pay the bill and use my connection accordingly. Today they didnot provided me any bill yet and i spoke to miss chitralekha fromidea postpaid customer care bangalore...
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S
star cons
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea for calling data

Address:Jabalpur, Madhya Pradesh
Website:idea

Dear sir

i am using idea number [protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
pls send all call...
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R
Rahul Rane
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation or extension of safe custody

Address:Jalgaon, Maharashtra, 425001
Website:www.ideacellular.com

I m out of india for 11 months, my number [protected] is kept in safe custody before leaving india. Now i had been told to contact store and extend safe custody. I did it and now my number is permanently disconnected saying we did not received your request. I have all proofs to show but now i list my number which i was using from last 10 yrs. Worst service. Dull service by idea. They doesn't care about their customer. I will logged complaint...
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A
Amitjimaroo
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data deduction illegally

Address:Gandhinagar, Gujarat, 382011
Website:www.ideacellular.com

Dear Sir,

I had subscribed an internet pack which was about to expire at 11.59 pm on 1 August, 2016. At around 10.00 am I subscribed another pack of internet keeping in my mind that I may forgot to recharge at night which may effect my job for which I needed internet 24*7.
Unfortunately, company deducted a my previous data balance. They haven't mentioned it anywhere that i[censored] subscribe one pack over other, previous...
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S
sivasankar b
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating done by customer care official of idea mobile

Address:Virudhunagar, Tamil Nadu, 626123

My idea no is [protected]. I called your customer care no on 9.55 am 30/07/2016. I asked for how to check data balance in my mobile. I have activated 4g unlimited for 28 days for 5+5 =10gp. A lady saying that she is a senior official and told me to know the balance in unlimited data pack dial *800*125*3#. I also confirm the code given by is correct again and again and also she say that this is new code recently included. And also asked her...
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T
tem
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Caller call for bill but she don't behave properly even abuse on the coll.

Address:110014
Website:idea tellicaller not tolking properly

Hey
I need to lodge a complant against coller how coll for bill but they don't manners
To tolk. She said i[censored] dnt have money so y you use it and all but really it's hikes... I[censored] not taking any action against that so i diffinatly complant to consumer court
The caller no is [protected]. And i think the office is in lajpat 2 new delhi 24.
Please take any action becz i really can't think that who is given the right...
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D
deshp73
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Cellular fault commitment

Address:411061

Dear Sir/madam,
My self Avinash Deshpande I'm using idea cellular service for this no.[protected].
I'm facing excess bill problem. The excess amount charged on my number is Rs. 719/- I've raised complaint against the same and after that the idea executive told me to pay Rs.419/- I have already paid the said amount but still my outgoing service is barred.
Please do the needful to resolve my problem....
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Bikram Chandra Dey
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After repeated company customer care staff did not port my postpaid mobile no to another connectivity.

1. After repeated complain against Idea cellular customer care. Idea cellular Staff of Orbit Hall, shevoke road silligure staff was not give Clarence for port Punjab postpaid connection Mobile No [protected]. After repeated request on customer care punjab staff they all the time refused my request with excuse of there is no connectivity of said customer care.

2. There for request again Indian consumer complaint for give suitable...
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Y
Yashani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received bills of my postpaid number 8573026422 till dated and connection has been deactivated.

Dear Sir/Madam,
I am having postpaid number [protected] for data use.At the time of taking connection I had paid rental for four months.I was not receiving any bill on my registered address and my registerd Email address [protected]@gmail.com till date.Once the number has been blocked in the month of April and I visited the centre in Golghar, Gorakhpur and paid bill for 2 months;howevever I used only it for one month as it has been...
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M
Mastan Bisht
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of extra data

Address:110059

In d mng there was aproximately 350 mb data was there in account and i have not use any internet service till mng also also sync are off in my mobile still whole was deducted from my account which is wrong deduction of data ... also i m using bill bachoo software which shows the used data and acc to that software i have used 740 mb in 30 days but i have recharged 1 gb data before a week and no data is left tgen where d data gone without use......
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J
Jitendra Yadavrao Barge
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible behavior and seems like idea dsa guys have a fool of me

Address:Mumbai Suburban, Maharashtra, 400072
Website:It about a Idea DSA Service Center

I put a porting request for my mobile number [protected]/[protected] on 25th july online, accordingly i received a call from one of the dsa at mira rd. from dinesh shivekar, he helped me with the details and what documents i need to submit. accordingly i did the same but as it is we have the permanent address of malad where we have tenants i asked him if i can give my office documents for verification on that he spoke to his sr. sapna and she...
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Y
yog7200
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Use bad language me and my relatives

Address:Nashik, Maharashtra, 422402

I am getting a call this unknown no. ([protected]) this person said me he was calling from idea call center and ask me about my last month mobile bill payment i told him i am out off nasik from last week i will pay your bill after 3 or 4 days when am come back after that that person using bad language he called mi again n again and this person treating me and my relatives, friend and telling him bad thing about me i don't known how that person...
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