[Resolved]  Idea Cellular — security fees refund

Address:Mohamadpura, Sangrur, Punjab

Hloo sir my name is gursewak singh from malerkotla. I have buyed your idea postpaid sim by depositing 1000 rupees as an security and its about year when i have converted the sim into prepaid but i do not recieved my security fees yet plz help me and i have also contacted to the one of your service man about all this but didn't bother me as he should be
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Sep 6, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Aug 04, 2019
Updated by Gursewak Nagra
And my mobile number of that sim was [protected]
Verified Support
Aug 06, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
Complaint comments 

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Dear sir ihave one idea sim number is [protected] . now i want to customer address for the above number
Idea Cellular Customer Care's response, Aug 6, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
As i have not recharge my idea no. [protected] from more than 90 days so now my sim is showing invalid... please reactivate my no. as this no. is important for me. Its humble request to reactivate my no. please.
Idea Cellular Customer Care's response, Aug 6, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.  

Regards,
Prajakta
I complain 3 time since 15 days for network but every time my complain close withought my permission i am not getting propure network please resolve this problem as soon as possible...

Ph no. [protected]

Idea Cellular Customer Care's response, Aug 10, 2019
Verified Support
Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under 1-316660520037 is in progress and accepted date for the complaint is 16/08/2019 & we will get back to you at the earliest. 

Regards,
Prajakta

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