[Resolved]  Idea Cellular — Selling Postpaid with wrong infrmation

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Hi My name is Balakrishnan([protected]), 3 months back i took an IDEA postpaid connection for internet usage sold by IDEA executive as free of cost for internet(unlimited usage of 2G). later on i received an mob bill for month is rs.2300 which has been charged for internet usage. After i called customer care and gave an complaint and also asked detail billed and customer care treated in an harsh manner. Moreover, till now the customer care not responded me and they treating in rubbish. Later on yesterday they sent out court summon to mailing address to pay the money. Now i would like to inform the idea appellete authrities as i am going to file the consumer court case and asking for compensation and stop the selling of postpaid in tamil nadu. Thanks

Balakrishnan Kanagaraj
Mob : [protected]

Dear Customer,

As per your telecon with our customer service associate on 19th Aug 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular