Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 544

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Bidar, Karnataka

Dear sir my mobile number is [protected] I am using idea post paid network already 4 months I used network I already know speed your network I am using smartphone your idea 2G speed of internet is 9 to 15 kbps only sir actually I am suffering you're a waste network please help me above officers actually I am living in district level in central city please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
customer Idea
Report
Copy

Idea 2g internet pack

Address:Lucknow, Uttar Pradesh

I am recharge a prepaid([protected]) of idea 2 g internet pack @199 unlimited plan .Plan is unlimted thus i got only 1 gb 1.Recharge date[protected] 2. Recharge amount rs - 199/- online idea site then site shows 199 unlimited plan but i got only 1gb i am complane the 198 but customer care excutive have not supported me.Please refund my blance data....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
sikandaralam2005
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not recieved

Address:Durg, Chhattisgarh

My idea no - [protected]. I already complaint by mail on this ID Appellate MP; Customer Care.But no response. I need my deposit money, i called so many times to concern person (Mr. Aziz khan/ [protected])but still no response. And I don't have any revert mail from your end. sirf pareshaan hi karte hain ye, pasie lete waqt dus baar call aur sms karte hain, magar abhi no response. idea gallery me jao to wo bhi idhar se udhar ghumana...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
msagar06
Report
Copy

Inactivation of Number/sim card

Address:Visakhapatnam, Andhra Pradesh

I M.vidya sagar using mobile no. [protected] since six years. Recently from 26th Aug 2015 my number/sim got inactivated without any valid reason. i contacted idea cc and service center but in vain. Please help me out to reactivate my sim/number....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
V
Varun Chugh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding disabling of Flash messages for Prepaid# 7836940688

Address:New Delhi, Delhi

Hello Team, I have made numerous calls to Customer Care for getting Flash messages disabled .I have tried all possible ways as suggested by CC representative still i am getting Flash messages for Internet data consumption.It's very irritating and i am deeply unsatisfied by your services.Please get it deactivated from your end ASAP. Regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
deosthale64
from Ahmadnagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double of post paid mobile bill

Address:Raipur, Chhattisgarh

On[protected] i made of payment of rupees 1827 from my SBI Net Banking vide transaction number DSBI[protected]IG0ADJHFW3 for the payment of IDEA Post Paid Mobile Number [protected] in the name of Santoshi Deosthle A message received that the payment is not done, hence i again on[protected] made a payment of rupees 1827 vide transaction number DSBI[protected]IG0ADUBE5. The extra payment of rupees 1827 has not been received/credited in my...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
harshad talele
from Delhi, Delhi
Report
Copy

Extra charges has been added to my bill

Address:Pune, Maharashtra

Hi, In my mobile number extra SMS-MT charges has been added costing Rs 50. and also i disucssed with IDea and they told the game has been downloaded on 12th August at 5.57PM where on that time mobile was in locker. after putting mail to appellate also i didnt get any satisfactory answer. please take necessary action against IDEA Harshad Talele [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Prateek R4j
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Plan Changed without intimation.

Address:Indore, Madhya Pradesh

Dear Sir/Ma'am, My Idea Mobile No. is [protected], I used 1599/- approximate one and half year from Madhya Pradesh Circle, In June 2015 I had shifted my plan to i-plan 999. In August I received bill of 5283.41 which is heavily Charged. When I check my billing Details my Plan Where Shifted to NEW ENTERPRISES 199 NEW plan without any intimation. Even My credit limit Changed without any conformation. I shared concerns with your executives...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Praful Agrawal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:Jodhpur, Rajasthan

Dear Sir/Mam, I was having a postpaid connection of Idea Cellular. Mob. No. [protected] Praful K.Agrawal In the month of february i got my idea no ported into other service provider. According to company's commitment and policy i was supposed to get my security refund and balance advance payment within 45 days but as on today's date i have not received any amount. Regarding this issue i have visited the concern Idea store several times but...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kaust94
from Hyderabad, Andhra Pradesh
Report
Copy

3G Service Issue

I am facing 3G issues on my Idea connection for almost a month now (Since idea has started doing carry forward o[censored]nused data to next cycle). I have to restart the phone again and again to get the connection active. I have tried 3 different handsets, still same issue. I even replaced the sim from the idea store, still same issue.I am never getting the 3G speed, most of the time it shows 'E' on the network and sometimes 'H'....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ankush04
from Pithoragarh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal balance deduction

Address:Saharanpur, Uttar Pradesh

25/8/15 9:12 am Mobile No: [protected] I got 20 mb data as a free gift from Idea company.Though I had Internet data balance in my account, despite of that 34 rs has been deducted from main balance . And their costumer care executives are saying reason is using two websites at the same time. .. Is this a kind of joke??? and their system is saying no amount is deducted in last 3 days.....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Ganga Reddy Gun-g
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card registration failed

Address:Nizamabad, Andhra Pradesh

This is ganga reddy ganji. iam idea network user my mobile number is [protected]. today my number is not working it showing sim card registration failed. but i recharge some amount (RS 34) in last july 22nd 2015. this number very important to me. what can i do now....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
luck.sikka
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bills Incorrect

Address:New Delhi, Delhi

Hi i have started using Idea Postpaid Connection from last 3 months i am getting the SMS MT Charges of no use and on top of that from last i am also getting charges of Bollywood Bytes and I have never used these service and In a day i used to get 5 to 7 promotional calls of no use . So i have charged for almost Rs.500 . I want that money reversal so i can pay the bill and start using the services....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
YESHPAL YADAV
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted deduction

Address:Alwar, Rajasthan

We have Idea prepaid Mobile No. [protected], where Idea deducted Rs. 45 on August 5th against VAS service, which we don't request for above. After that we will message to Idea Regarding that and stop the service on August 7 by message and call. But again amount deduct on August 20th....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajeshjeph
from Etawah, Uttar Pradesh
Report
Copy

For incoming & outgoing details

Address:Jodhpur, Rajasthan

Sir I contact with idea customer care but they have not give me good response so plz I want to my idea mobile No [protected] call details incoming and out going from 01 july to 15 aug 15. An early action is requested. Thanking you sir, your faithfully Rajesh Meena...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Pune, Maharashtra

I live in Ambegaon Khurd, Jambhulwadi Road, Pune. Their is very less network coverage for mobile in my area. I am constantly doing followup with Idea team however they are running from their responsibilities. No concrete plan or approach is getting revealed. They are not even working on getting the network improved in this area. Service Requests which were opened with IDEA. C1-[protected] C1-[protected] C1-[protected] E1-[protected] C1-[protected] C1-[protected] C1-[protected] C1-[protected] Name...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
balakrishnan1977
from Ponnani, Kerala
Report
Copy

Activated wrong package

Today 24/08/2015 My wife sent a request to idea from mobile no [protected] to activate rs 99/- pakage for 325 free calls by using the code *800*99# . But they activated 98 package for 2G network. This package caused to terminate 30 days 3G pakage which was activated on 23/08/15. Atonce she contacted idea customer care and withdraw the wrongly activated unnecessary package. The customer care officials heard the problem and assured to deactivate...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
t.rahul
from Ernakulam, Kerala
Report
Copy

SIM not activated even after 7 days

Address:Chennai, Tamil Nadu

Dear IDEA, I have applied for an Idea postpaid connection for the number [protected] on 18th of August. The activation was promised to happen in three days. It has been one week and still the sim is not activated. A representative (name not known, his mobile number [protected]) who has taken documents from me always comes up with lame excuses whenever i call him up for updates. I request you to kindly cancel the connection if in case the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prateekrana27
from Mohali, Punjab
Report
Copy

Prorated Charges

Address:Ambala, Haryana

Please explain why I am being charged pro ration charges of Rs 651. I had 405 MB before. Idea people called me to change my plan, which I did to get 1 GB 3G. Now i receive bill its 1273 Rs and My limit is 1200. I am worried that my number will be barred, I called customer care, store and they say they cannot increase my limit. What is the problem with you guys. Firstly you people beg to get postpaid. After we get postpaid, You...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
Siva Niranjan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on the behavior of customer service

Address:Hyderabad, Andhra Pradesh

I missed to pay the bill on time and my outgoing was disconnected. No issues every company has their policies in getting money from the customers, I truly accept this. However a lady keeps on calling every day with an arrogant voice to pay the bill. I've told her multiple times that if I've enough time I will pay the bill. One day she called me and as I was busy in a meeting couldn't talk to her and disconnected the call. She called...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy