Idea Cellular Complaints & Reviews

Worst ever service from Idea!!! After calling 10 times in last 2 month always received a same message that they are unable to answer my query.. My 3G internet connection not working and its providing only 5 KBPS max speed, but taking rental of 3g data. The worst ever fraud company......

I am fed up with the poor network coverage in 63rd Sector, Navanagar of Bagalkot city, Karnataka state. I am not able to talk anything personally. Forced to move out of the house and search for the network and speak in an open space even on confidential matters. I am resident of House number M16 in this area. Same problem even in the surroundings......

The idea recharge for data for any value wipes out old data pack. I had done a recharge of Rs.299 and got 1 GB data, and after 5 days I did another recharge of Rs.72 and found that old data pack with almost 800MB of data left has been wiped and new data pack of 250 MB had been activated. This should add to the value of old data packed to make it 800 +250 = 1050mb. This has been happening every time you do a new recharge. Moreover, whenever...

I have lost my mobile containing idea sim on 05.08.2015. immediately after that I contact customer care and reported the lost of idea sim. They locked my sim for any misuse and advised me to go the nearest idea store along with the document i submitted at time of receiving the sim, they said no GD is required to get the duplicate sim. I went to idea store fuljhore, Durgapur, WB 713206 at 2:30 pm.though their lunch time is started from 3:00-4:00...

Don't wanna say anything because i am helpless that i am not able to solve my problem with such a organization i am with. its a big pain for me. 1. no networks 2. no 3G 3. nonprofessional employees in call center 4. no support from senior management....

My mobile no. is [protected], I got call from IDEA customer executive on 27/06/15 and he said that for your number one offer is there i.e. 1GB 3G data at 175/-Rs per months for first 3 months, so I told him to activate it on my no. But to my surprise when I received bill it was charge 250/- instead of Rs.175/-. Also my billing cycle starts from 27th so I asked him about charges of my 2G plan (98/-Rs per months 2GB) which was already active...

Please refer "TO TRANSFER INB Idea IDEA_RECHARGE Payment" DSBI[protected]IG0AMDXWV9 TRANSFER TO[protected] to mob no [protected] for rs 124 recharge, 2g offer 21 days 650 mb, not get recharged yet. Its so shameful because i make complaint every week!...

Dear Sir, I, have an Idea Mobile No [protected] I have received an Bill dated 2 August 2015 from Idea containing GPRS (Volume) Usage charges of RS 4815.53. I have not use any GPRS for the said period. I called the customer care to complaint but they are even refusing to listen to me. There are 3G plans available for unlimited usage in lesser amount, why would I use GPRS worth RS 4815.53 to find any bloody place and person Please...

I have recharged my idea no. [protected] with 72 ₹. Before recharge I have dialled *121# before some seconds of rechage where I saw 1 GB 2g data for 21 days on recharge of 72rs . and after my recharge was successful I got only 280 data for 8 days... I have confirmed the data plan 2-3 times before recharge by dailling *121#. And after the recharge I was cheated by idea... I want the 1 GB data pack for 21 days or the refund . please help me......

Not able to call my home jammu(j&K) number is [protected] from my idea number [protected] mumbai number incoming from [protected] this number is coming and i am able to make call on all other numbers and i am using the idea number since more then six years never faced any such problem, when i called the customer care they are saying your problem will be solved only after two days, i had registered the complain on 6\08\2015 1 pm o'clock, here...

I have given request to port out of [protected] post paid connection to vodafone. my request got rejected due to bill overdue. (should have communicated to user before rejecting request). I visited Idea branch and paid as on date outstanding bill. and communicated same to vodafone.154/- next day again request got rejected due to bill overdue 3.75/- I have paid Rs 10/- (excess 6.25/-) but still request rejected by idea. I done tknow...

Sir, recently not more than a month ago I purchased an idea postpaid number [protected]. The plan they offered me was friends and family pack in which one number that i choose of idea will be absolutely free 24/7. I reconfirmed the packs many times and visited the idea new ashok nagar, Delhi store for many days to get my number activated. But just after 15 days the sim stopped working. and there has been constant messages of paying rs 1600...

My self ramsarn nm [protected](Kerala) yestrdy i had chngd to postpaid i had told thm to activate a plan pf 599 as ma need is of std calls they hav activated 399 pack whch cost me rs50 per day accrdng to ma use the people who are sitting there are useless and not knowledble registered many complaints in customer care no response plz do needful thnku...

Dear team, As I am very much disappointed with your services in fact I am looking for a new connection now. Since it’s been more than 4 years I am using this no. ([protected]) which is a corporate no. and it was working very smoothly and there was no issues initially. However, things are being very difficult for me to survive as no customer service is helping me out. If you people are interested in helping please read the following...

My mobile number is [protected], I have activated idea 3g pack worth rs. 949 but I am not even getting access to 2g speed, , very slow loading.. feeling cheated even after paying full network but no speed.. plz make me available 3g speed or return my 949 rs... from gourav mobile no. [protected]...

I, rajarshi have recharged my idea connection ([protected]) on 3rd august with rs 150 on 3rd august and the money got deducted without my knowledge. Now on 5th aug i am having only 1p.

Also calling to the customer care 12345 is also not toll free.

Request you to look into the matter seriously and want the amount to be credited back to my number...

I recharged my number- [protected] on 31/7/2015 with Rs.70. After deducting the emergency call service amount, which I used earlier, I was left with Rs. 46. I made only a single call to a local mobile number for 5.8 min., but now I am left with a balance of only 40 paise. When enquired in customer care, I was told that i called for 40 min, which is recorded in your computer. When I am sure about my caller timings and the same is evident in...

This is regarding my cell number [protected] in which Company billed charges of Charges on Data Pack Pro-ration # - 352.880 which is totally unfair. In last month i changed my plan. Previous plan had internet pack of 99 rs 2G unlimited and now plan changes with MH Privileged plan 375 which on last month company add 352 rs Pro-ration changes which is not acceptable. Company never said this type of changes will be applicable if plan change....

Myself mahmood shaikh from Ahmednagar, is a mobile customer of idea with mob no-[protected].sir on 4th aug near about 10.40 to 10.45pm .i have called 198 customer care for some information, the guy named Mr.Atul of customer care made very rough conversation with me and denied to give me information regarding my complaint, so my request for action against idea company....

I had activated 3 G pack at rs 299 on dated 11 july 2015. and its validity will end on 07.08.2015. and till date 04.08.15 at 10.00 am my main account balance was Rs 175 and 3 G balance was ABOVE 1 GB . but now from 11.00 am my 3G balance show 0 though it ends on 7 august 2015. Now my main balance is totally deducted and also 0 3G balance shown. I want my balance Rs. 175 and 3G ( 1 GB ) back otherwise I feel complaint against Idea for doing...