Idea Cellular Complaints & Reviews

Sir I make wrong recharge of 199 on idea no. [protected] and I want to cancel this recharge which is done on Paytm app so please help me... my paytm wallet no is [protected]. So help me as early as possible.

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Address: pune

Made an online payment on 23/4/2020 8:41am to recharge my idea services. The amount is debited from my account, but my idea services not resumed.

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I wish to complain about my idea sim with mobile no. [protected] and sim no :[protected]h3 that i purchased on april 2017.
Past 20 days likely from 2nd april, idea network has been disabled for my number. I also contact to customer care but not getting any response due to corona pandemic my all essential works (Bank, office, emis payment) are pending due to this.
Please resolve this issue as soon as possible, if you need anything please let me know or contact to me below alternate number.

Ashish pal singh
Alternate number : [protected]
Thanks & regards

Ashish

Idea Cellular customer support has been notified about the posted complaint.

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Sir i am using idea postpaid number [protected] with a nirwana plan.
I got free amazon prime membership from april '18 to march '19.
I had put down the auto renew option still i was charged Rs. 999 for amazon prime subscription in my bill dated 1apr 2020. I cancelled the membership of amazon prime on 26th march. Still i was charged with the renewal amount.
Plz refund back my money or adjust in the bill.
However after renewal too, i was not able to avail the services of prime membership so
Plz do the needful as soon as possible.

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A

amanagarwal2116

Apr 27, 2020

Its been 5 days not received any call or resolution.

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On 19/04/2020 i recharged for Rs.249 pack through My Idea app. The money was deducted from the bank but later i got a message saying that the payment was failed and asked me to retry so i recharged again and the amount was dedicated again but the recharge isn't reflected on my account and the amount hasn't been returned to the bank either. Now i lost Rs 498 in total for nothing.

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Apr 23, 2020

Complaint marked as Resolved

The full amount has been credited back to the bank.

Idea Cellular customer support has been notified about the posted complaint.

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I am not getting any signal on my idea number from last 4 weeks, not able to make call and use internet. I complained through emails, through chat on my idea app and also contacted customer executives through calll but no resolution so far.
It's complete blackout for my sim to make calls and use data. No proper response from the customer support.
Also when i send port message to port to other network, i am always getting invalid upc request error.

Idea Cellular customer support has been notified about the posted complaint.

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My idea sim no is recharge with unlimited pack. Till yesterday i was able to place calls but it was getting disconnected. But today 21.04.2020 while making a call i'm receiving a msg saying "your idea number is temporarily withdrawn"
In this lockdown it's highly difficult to survive without cellular communication. Also i m having minimum balance of more than rs 20 + unlimited pack of rs 129. Without any pre-warning temporarily disconnecting any sim card is highly disappointing. Please help me with getting over this asap.

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Address: S.no 39, Selveraj Heights, Flat 1, Matenagar, Wadgaonsheri, Pune - 14

I don’t have any service on my idea postpaid sim - [protected] for more than 2 weeks, and then I receive a bill which I won’t be paying, please fix my issue asap.

Because of the lockdown I can’t even visit a Idea store.

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I got message from 51998 number. One message charge 8 rupees on my number so many times. I am not interested your service. So deactivate service in my number ([protected]). It is happened so many times... &Today dtd.20.4.2020 also

So many Times I Send Messege As STOP SMS To 593350 By Service Provider Suggestion.. But Still That Messeges And Service Or Not Stopped From 51998...!

Immideatly Stop That Service & Deactivate That Service From 51998...!

Otherwise will opt for other service provider Or I Will Approach Consumaer Forum

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Idea Cellular customer support has been notified about the posted complaint.

Apr 20, 2020

Updated by Hanumakonda Srikanth Sharma I got message from 51998 number. One message charge 8 rupees on my number so many times. I am not interested your service. So deactivate service in my number ([protected]). It is happened so many times... &Today dtd.20.4.2020 also

So many Times I Send Messege As STOP SMS To 593350 By Service Provider Suggestion.. But Still That Messeges And Service Or Not Stopped From 51998...!

Immideatly Stop That Service & Deactivate That Service From 51998...!

Otherwise will opt for other service provider Or I Will Approach Consumaer Forum

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R

Rupesh Royals

Jul 20, 2020

I'm not interested in your service. It's taking rs8/- from by balance.so, unsubscribe the service.

service deactivate from 51998 - Comment #3707629 - Image #0

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R

Rupesh Royals

Jul 20, 2020

A service called Sports from one 97 also taking rs5/- from the balance. so, unsubscribe this service also.

service deactivate from 51998 - Comment #3707631 - Image #0

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R

Rajendra Swarnkar

Jan 9, 2021

I got below message from Idea and 8 rs deducted from main balance, without consent. Dear Vodafone Idea, can you please stop this daylight Robbery. Seems you have not learnt why ppl leaving VI every quarter in crores.

Click this link to see the Glamour picture, http://52.29.118.31:7001/glamour/GlamourImage1.jpg. Dial *123# for Unlimited Fun. Data Charges applicable.

Dear Customer, You have been charged Rs. 8.00 and your current balance is 106.46.

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Rajendra Swarnkar's reply, Jan 9, 2021

Got this sms from 51998 which is Idea.

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Address: At ashta po kandali tq digra dist yavatmal

I did the 129 ₹ recharged mo.no.
[protected] via phone pay app on dated 19april at.02.07 pm.
Transaction ID. N[protected] amount debited from my account but still recharge not done. What is the problem..., If recharge not successful then amount will be credited in my account by the idea cellular ltd.

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No Service is coming in one of my family members idea cellular number since 7-8days

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I did Recharge of 399 on My Idea App... Money got deducted from my bank account but Recharge isn't showing up in Account and Recharge history isn't reflecting the Recharge either... I tried Customer Care Several times but my call is declined every time... It's been more than 17 hours and there's still no update regarding Recharge Faliure... I also tried emailing them but the email also bounced off every time saying the company's e-mail box is full so they can't take anymore e-mail

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I recharged using the my idea app and for payment within i used google pay. I recieved the message that the amount it deducted and the transcation was complete yet my recharge wasn't done. I am highly disappointed as i needed a recharge urgently. I used your customer care numbers are well but they were of no use. I payed the amount of 349 (399 pack with coupon of rs. 50) for my mobile number.
The transcation was done on 20th april at 1:10am and ref no ref no[protected]

Idea Cellular customer support has been notified about the posted complaint.

Apr 20, 2020

Updated by Mri98 No action taken yet.

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Address: goa

My sim card is rejected so please active my sim card

Apr 19, 2020

Updated by vanangounder my sim card showing rejected in my mobile so please active my sim card from past 10 days my sim card is rejected im not getting any call or i cant call anyone so please active my sim card as soon as well

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Address: Vijay nagar caloneygali no. 2 budaun up

Deduct 3 rs from 51998 in a peroid of country lockdown where single rupee is important

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In my mother's phone unnecessary hindi joke at rs 3.
We didn't need anything like this and we don't activate anything.
Why are you doing this nonsense in this quarantine time.
There is no recharge shops
And your thefting my money.
Idea the thief network.
Refund my amount.
No matter how much it is.
The matter is it's a crime especially in quarantine time..

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I've called customer care executive and he's talking roodly like he don't care what i'm trying to explain him about my complaint i said i am having problems with my sim card if i call someone idea is forwarding my call to another offers portal and he just told me idea is not doing that i don't know i said what are you trying to say that i am lying and he said i don't know i've asked much questions and he's answer is only i don't know so i want only info. How can i port my sim card to another company and does it affects on my running unlimited plan

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Hello team,

My sim [protected] is from maharashtra, my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again
4. Tried to insert sim to brother's device, still it is not showing any network.

But same result is there.
Please help me to sort out this.
As i have only one sim with me so i couldn't call to anyone.

Hoping to hear from you soon.
You can get back to me @ [protected]@gmail.com

Regards,
Shivaji n. Pawar
[protected]

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Address: HOUSE NO. 30. MASOODPUR VASANT KUNJ NEW DELHI 110070

This is to bring to your notice that i am vijay singh rana having a mobille no. [protected].
I am using this number since 2010. Many times i have request you to kindly improve your network quaily and sorry to say that till date it has"nt improve.

Next complaint is about the monthly charges... I have choosen a plan rs.150/ p. M but since two three months it has been increased without my concern.

Pls.. Rectify the bill and then i will make the payment.
I have tried your customer care number many times but unable to contact.

Idea Cellular customer support has been notified about the posted complaint.

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Recharge amount of rs.219 for my no.[protected] idea Maharashtra not received on 18 april 2020 but deducted by bank and transfer to ur network

Idea Cellular Complaints & Reviews

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Idea Cellular reviews & complaints page 78

I want to cancel my idea recharge

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recharge amount deducted from account, but idea services not resumed

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not getting network in my idea sim with mobile no. 7835978789 and sim no : 89910426011714534507h3

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charges of rs. 999 applied and deducted but services not received

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recharge not reflecting on account

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no service on my idea number from last 4 weeks

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service is temporarily withdrawn

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no service on idea sim for more than 2 weeks

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service deactivate from 51998

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recharge not successful but amount debited

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no service on idea cellular number

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money deducted but recharge didn't reflect in account

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money deducted but no recharge done yet

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sim card showing rejected so please active

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idea sim card .n. 7055431435

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51998 jokes unnecessary

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worst customer service and truly desperate executives want to know about sim porting info

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"no service" - for idea sim card - number: 9975537914

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network issue and increasing monthly charges without my concern

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recharge amount of rs.219 not received on 18 april 2020

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