Claimed

Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vivek Oswal
May 2, 2020
Report
Copy

I did recharge of 399 through my idea app money is deducted from my account but recharge not done please look into that.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    deopal singh
    from Chennai, Tamil Nadu
    May 2, 2020
    Report
    Copy

    Address: India different states

    R sir tomorrow ie 1st may i made a recharge of rs 249 on my idea no[protected] but mistakenly i fill the no [protected] through amazon wide operator reference no ue[protected].
    I tried to customer care but he has denied to help.
    Unfortunately benificiery is getting switch off till now. I unable to contact him.
    Pl look into the matter and do the needful
    Thanks
    Idea Cellular customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mahjoob
      May 2, 2020
      Report
      Copy

      Sir,
      I am using idea cellular network no: [protected] for 7 years, it was the best use networking of all. But now i lost my network for 15 days due to lock down, i have complaint to the office staffs till now i didnt get any response from them. I am a business man, i wil be receiving many calls due to business activities, so kindly accept my request.

      Mahjoob p m
      [protected]
      Thrissur
      Kerala
      Idea Cellular customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashok Mittal 1666
        May 2, 2020
        Report
        Copy

        Under account no.[protected] & mobile no.[protected] there is a excess amount lying in my account rs.18075.82 which was wrongly paid and showing in my tax invoice sent by you regularly.

        As i have switched to bharti airtel ltd. And i am not using any service of the company. I therefore request you to please refund the same at the earliest in my following account no.

        Account name: ashok kumar mittal
        Bank name : axis bank limited
        Branch : sector 13 hisar
        Account number: [protected]
        Ifsc code : utib0002030

        I am enclosing herewith scanned copy of my pass book alnogwith copy of last bill received from the company showing the excess amount paid as stated above.

        Warm regards
        Ashok kumar mittal
        1666, sector 13
        Hisar
        [protected]
        Ashwani. [protected]@ymail.com
        +2 photos
        Idea Cellular customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vaibhavi Maurya
          May 2, 2020
          Report
          Copy

          My idea sim card is out of service from past two days. Earlier also the network service was very poor but now there's no service at all.
          Even the customer care is not responding.
          I tweeted about the problem at idea_cares but there is no response.
          Kindly look into the matter.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nikunj Koshia
            May 1, 2020
            Report
            Copy

            Address: Aaji dem chowkdi, shree ram park ,bhavnagar road ,rajkot

            Amara area ma internet no problem 6e net ma speed aavati nathi
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nbtjne
              May 1, 2020
              Report
              Copy

              Address: H. No. 2-6-1037,KLN Reddy Colny II Street, Hanamkonda, District Warangal Urban.

              I have initiated a recharge of Rs 399 in mobile number [protected]. The amount was debited from my account 0n 30th April vide BIL*RCHG*0019.A BUT THE PHONE HASNT GOT RECHARGED YET. KINDLY CLARIFY TO RESTORE MY FAITH IN ONLINE RECHARGE SYSTEM.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                akhil_2405
                from INDORE, Madhya Pradesh
                May 1, 2020
                Report
                Copy

                Dear sir / madam,
                I have an idea prepaid connection ([protected]) i have not subscribe any value aided service with my mobile from starting, on dated 30/04/20 company was deducted my balance rs.21.00 when i was not done any call & sms & not send any request about vas. How can it is possible? Kindly check what is the error & why my balance deducted, i was not done any call, sms & not subscribed any vas.
                Thanking you.
                Akhilesh verma
                [protected]
                Idea Cellular customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pavan probus
                  May 1, 2020
                  Report
                  Copy

                  Address: No 151, 1st Main, 3rd Phase, Manajunatha Nagar, WOC Road, Bangalore - 560010

                  Dear Concern i am using idea prepaid connection bearing Mobile No.[protected], so that i got Sim damaged, due to lock down idea stores are not open, so pls help me about buy a duplicate Sim in the No of [protected].

                  Thank you

                  Regards,
                  PAVAN M - [protected]
                  e mail :- pavan.[protected]@gmail.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nibinz373
                    May 1, 2020
                    Report
                    Copy

                    Address: Kerala Number - using from Bangalore

                    My idea sim recently got expired (Incoming and Outgoing calls and messages were blocked) and inorder to re-activate the same I was told to recharge so I did the same (twice) and still my Incoming and Outgoing calls are blocked. I am able to even call customer care number inorder to report my issue. Please do the necessary.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chandru Radha
                      May 1, 2020
                      Report
                      Copy

                      Address: Shiva nilay. Opp.masur road. Gundagatti

                      Dear sir
                      Please i need my idea prepaid number one year call list. Please give the list save my family.
                      Please send me the call details. chandu.[protected]@gmail.com. This my email address

                      Thanku
                      Regards
                      Mr. Doddappa
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rohan Shanbhag
                        Apr 30, 2020
                        Report
                        Copy

                        Rs 21 was deducted twice wrongly from by main balance for Games portal.
                        Never have used this feature or any VAS.
                        Please rectify this error and see to it this doesn't repeat again.
                        Regards,
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          karanpreet singh gill
                          Apr 30, 2020
                          Report
                          Copy

                          Address: india

                          An amount of ruppee Rs 21 were deducted from my mobile balance twice without any reason.
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            san29jay
                            Apr 30, 2020
                            Report
                            Copy

                            Hi,

                            I am a sincere customer of idea cellular from more than 6-7 years. I am using plan 99 from a long time but from the last two month company has charged the bill under wrong tariff without informing me from plan 99 to plan 149. This is fraudulent with me. I request you kindly re-established my tariff to plan 99.

                            Yours
                            Sanjay kumar
                            [protected]
                            Idea Cellular customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Siraj Mulani
                              Apr 30, 2020
                              Report
                              Copy

                              Please see to it that on my idea number by mistakenly I have recharged it twice of Rs 599
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                VISHAL2525
                                from New Delhi, Delhi
                                Apr 30, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Plot number - E-50, UPSIDC Industrial Area, Tajopur, Mau, Mau Nath Bhanjan 275101 Near NRL Petrol Pump, IFCI Grain Warehouse and Badhua Godown

                                Since idea is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
                                "upc cannot be generated as there are subsisting contractual obligations with your service provider"

                                After discussion with idea helpdesk they asked me to visit idea showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

                                Now where do i go and what do i do in this lockdown and how do i get my number ported from idea to another network and how do i get my upc from idea company, i am fed up and disturbed by this type of poor behavior of idea company, their network and internet does not work at this location of mine: - (Plot number - e-50, upsidc industrial area, tajopur, mau, mau nath bhanjan 275101 near nrl petrol pump, ifci grain warehouse and badhua godown) and idea company are not even port my number to another network and i are not even my upc code. So, please you tell me now where do i go and what do i do in this lockdown and how do i get my number ported from idea to another network and how do i get my upc from idea company. Please help me as soon as possible on my this topic please

                                Idea service desk is unable to provide any solution.

                                Please help me to get out of idea network
                                +1 photos
                                Apr 30, 2020
                                Complaint marked as Resolved 
                                Since idea is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message. "upc cannot be generated as there are subsisting contractual obligations with your service provider" After discussion with idea helpdesk they asked me to visit idea showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue. Now where do I go and what do I do in this lockdown and how do I get my number ported from Idea to another network and how do I get my upc from Idea company, I am fed up and disturbed by this type of poor behavior of Idea company, their Network and internet does not work at this location of mine: - (Plot number - E-50, UPSIDC Industrial Area, Tajopur, Mau, Mau Nath Bhanjan 275101 Near NRL Petrol Pump, IFCI Grain Warehouse and Badhua Godown) and Idea company are not even port my number to another network and I are not even my upc code. So, Please you tell me Now where do I go and what do I do in this lockdown and how do I get my number ported from Idea to another network and how do I get my upc from Idea company. Please help me as soon as possible on my this topic please Idea service desk is unable to provide any solution. Please help me to get out of idea network
                                Idea Cellular customer support has been notified about the posted complaint.
                                Apr 30, 2020
                                Updated by VISHAL2525
                                Since idea is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
                                "upc cannot be generated as there are subsisting contractual obligations with your service provider"

                                After discussion with idea helpdesk they asked me to visit idea showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

                                Now where do I go and what do I do in this lockdown and how do I get my number ported from Idea to another network and how do I get my upc from Idea company, I am fed up and disturbed by this type of poor behavior of Idea company, their Network and internet does not work at this location of mine: - (Plot number - E-50, UPSIDC Industrial Area, Tajopur, Mau, Mau Nath Bhanjan 275101 Near NRL Petrol Pump, IFCI Grain Warehouse and Badhua Godown) and Idea company are not even port my number to another network and I are not even my upc code. So, Please you tell me Now where do I go and what do I do in this lockdown and how do I get my number ported from Idea to another network and how do I get my upc from Idea company. Please help me as soon as possible on my this topic please

                                Idea service desk is unable to provide any solution.

                                Please help me to get out of idea network

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tanpure Anil
                                  Apr 30, 2020
                                  Report
                                  Copy

                                  I want to pending bill of idea .Now I have already port this number to Airtel. So Please send the link to pay your outstanding amount
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sameer0105
                                    Apr 29, 2020
                                    Report
                                    Copy

                                    I received a message from idea thanks for activating games portal. Now you can play unlimited games, click http://carbun8.in/mobgames/ and enjoy the service. I didn't click on any link and i got charged with 21rs. This is not the first time they have charged unfairly. Please take necessary action and refund my money.
                                    I have deactivated it but my money is still gone. I request to repay the money you took my fraud means.

                                    I hope necessary action will be taken soon.
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lala Shaikh
                                      Apr 29, 2020
                                      Report
                                      Copy

                                      Address: At post dhanuri tq lohara dist osmanabad mharashtara413604

                                      My airtel sim card port to idea in a last month new idea sim card in my phone
                                      But sim card is not activete pleeese
                                      My sim actevete
                                      Apr 29, 2020
                                      Updated by Lala Shaikh
                                      My airtel sim card port to idea in a last month new idea sim card in my phone
                                      But sim card is not activete pleeese
                                      My sim actevete
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        Lokin Rp
                                        Apr 29, 2020
                                        Report
                                        Copy

                                        My Idea SIM with number [protected] is not showing any network since the past three weeks. I have recharged it also recently but it is still not working. I have removed and re inserted the SIM as well. The SIM is showing no network. Please help as soon as possible
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit