Claimed

Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
thanisha
May 6, 2020
Report
Copy

My name is thanisha and i am currently using idea postpaid service. I would like to port my number to other network provider. Unable to send port message to 1900. I am getting failure message multiple times. Please verify my number and do the needful.

Name: thanisha kosur venuraju
Number : [protected]
Email: thanisha. [protected]@gmail.com

Let me know if you need further information.
Idea Cellular customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    raikarnikhil
    May 5, 2020
    Report
    Copy

    Address: idea
    Website: idea

    Sir this is to inform that Following is the mesaage send to me on 21 april as followsDear Customer, refund has been initiated for the recharge request with Rs. 249 for mobile [protected] on[protected]:23:03.0. The amount will be refunded to the same account from which you have made the payment within 7 working days. We regret the inconvenience caused.this was message on 22 April still the refund has not been received to my account within 7 days. also i have been writing mails ever dae for help no response from customer care side.
    Idea Cellular customer support has been notified about the posted complaint.
    May 05, 2020
    Updated by raikarnikhil
    cstomer care is not resolvent for the refund related issses .please refund
    May 05, 2020
    Updated by raikarnikhil
    this complaint for idea celllar recharge of 249 recharge not happened and 249 dedcted from m acccount . after 2 das i get messsage that refnd will be done . now from that date of recharge 21/04/2020 till toda nothing has happened.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gaurav0003
      May 5, 2020
      Report
      Copy

      Sir my name is gaurav kumar have an idea number [protected] which services has been disconnected by idea by sighting the reason for non maintenance. I have told them that iam working in a paramilitary force and deployed mostly in remote area where idea network not upto the mark. I have told them this number is important for me as it is registered in my all important account. This number iam using since 2009 and purchased from delhi circle. This number is deactivated since dec 2019,. Can u help me.
      Idea Cellular customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gaurav0003
        May 5, 2020
        Report
        Copy

        Sir my name is gaurav kumar having an idea number [protected] which services has been disconnected by idea by sighting the reason for non maintenance. This number iam using since 2009 and purchased from delhi circle. I have told them that iam working in a paramilitary force and deployed mostly in remote areas where network coverage of idea not upto the mark. This number is important to me as this is registered with my all important account's. This number stopped in the month of october 2019, they told me to come to delhi and visit the idea store, but i came to delhi on 21 march 2020 and subsequently lockdown happen. Hence it requested to solve my issue, please.
        Idea Cellular customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AmolShindej
          from Mumbai, Maharashtra
          May 5, 2020
          Report
          Copy

          Respected sir/ madam

          This is my vodafoneidea number
          [protected]
          This latitude and longitude

          17.19986 and 74.37229

          This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

          Why there is delay from vodafoneidea

          Indoor and outdoor network coverage complaint

          Registered network complaint immediately from idea department
          Idea Cellular customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rashmibawankule
            from Mumbai, Maharashtra
            May 5, 2020
            Report
            Copy

            I have sim card of idea and airtel. Frequently i am facing a problem of network related. I already complaint to the idea as well as airtel but still i face this problems. Since 2 years i face problem i recharge every month for my number continue in use but my money waste company having profit my recharge i am not able to use you can check and take action.
            Main problems are
            Call drop
            Late call connect
            Net not working

            Please kindly check my problems related to network and give me reply as early as possible

            Thanks...
            Idea Cellular customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              tranay
              May 5, 2020
              Report
              Copy

              My idea sim card lost and due to some circumstances i cant able to reactivate it within the reactivation period given by the company
              Few months later i reached to the nearest idea customer service center to get it reactivated and they said that 'the sim is inactivated because it was inactive for the last 120 days and we cant reactivate it back '

              The sim is inactive now.
              At the present date the sim is not reactivated to anyone else till now

              So now i wanted to get the same mobile number which is previously registered with my name because it was very important to me
              Lost idea sim number - [protected]
              Network circle - mp & chattisgarh
              Idea Cellular customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bk king27
                May 5, 2020
                Report
                Copy

                My sim suddenly stop working. shows no service and try to cl my idea number from my friend mobile it told my sim was sususpended.. Plz resolve it
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pragadeeshwar
                  May 5, 2020
                  Report
                  Copy

                  My idea sim card was working good but suddenly it's showing registration failed and call not allowed 😡
                  Wt to do
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Averyl
                    May 4, 2020
                    Report
                    Copy

                    This is Roy Gomes Mobile number [protected].
                    On 25th march 2020, I tried recharging from idea cellular of 599 rs the recharge was not done but the bank money was cut..
                    Despite of constantly emailing customer care no suitable solution was provided and the customer care kept sending the same message that transaction not shown inspite of sending the bank statement..
                    I am very disappointed with the service that you ll are providing, cheating people with their money
                    +2 photos
                    Idea Cellular customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rohankaran
                      Mar 4, 2021
                      Report
                      Copy

                      Address: Kolkata

                      The ping is always high in online games, the download speeds are 2-3 mbps but ping is high in games. For playing PUBG, Free Fire the ping needs to be under 100ms. But it is always over 200ms. It is very difficult to play in high ping. It needs to be resolved
                      Idea Cellular customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        H$A
                        May 4, 2020
                        Report
                        Copy

                        Address: chandpura choraha euro school sikar rajasthan

                        Very slow internet speed of idea 4g in my area
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          hatwarsavita
                          May 4, 2020
                          Report
                          Copy

                          Address: Pune

                          My idea no is [protected]. Even when I have sufficient balance and unlimited calling and data pack has done...sim says "your account is barred because you have no service" . Customer care number not responding calls .its very irritating pleas help me to sort this problem.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anjaan Rahi
                            May 4, 2020
                            Report
                            Copy

                            Isir i have done a wrong rechrge of 49 plz cancel this and make my refunds as soon as possible plz
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jeswin Dannie
                              from Delhi, Delhi
                              May 4, 2020
                              Report
                              Copy

                              Address: Karoor house, Komalloor po charumoodu

                              Hello,
                              This is jeswin dannie from kayamkulam.
                              My idea moblie no is [protected].
                              This is to inform you a major issue. This happened from october 2019.
                              Since my number was cut due to not using it, i went to an idea service center at trivandrum to reopen it. I went there to open a prepaid simcard, but the staffs at the idea service center insisted me to take postpaid connection... I told them many times i came here for prepaid but somehow they made me take the post paid connection. They lied to me that the lowest postpaid connection was 299 and made me take that idea post paid connection. Since then, everymonth i was getting msg that my monthly unpaid amout is 300.. This happened for almost 4 months. So on february 2020 i went the store and written a letter to convert my sim from post to prepaid...

                              My familly is a struggleing one, so i don't have any option other than that. I went there in the midst of my semester exams.. The idea showroom staffs told me that ill get a call from idea and after that i have to come to the showroom again. (But that never happened i din't get any calls or messages to go to the nearest idea showroom) why i'm writing this is to inform the officials that idea is not having connection range in my area.. Ie komalloor, kattanam, allapey district of kerala. I have written the connection change letter to change my connection from post paid to prepaid on february.. And i paid rupees 1200 to the idea service center. (You have to understand that i haven't used a single gb of data that idea provided sonce there is no minimum range in my area).

                              So after that this lockdown began i'm quarantine in my home.. But then also i started getting msgs in my number that the monthlychages is rupees 300... And fine extra.. And now it is *700* with the fine.
                              I'm using idea for the last 6 years and the experience is worst. I'm a student and i'm not able to arrange this money.
                              This is a clear case of fraud. I need reply from your side immediately. Waiting for you reply. You can contact me in my other number also [protected].
                              Idea Cellular customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yash_9
                                from Hyderabad, Telangana
                                May 3, 2020
                                Report
                                Copy

                                I am not getting network since april 17th. I am unable to make calls and use internet since then. I tried restarting my mobile, reinserting the sim card in different mobile and checked but it did not work. Please look into this issue asap as it is important for me to be connected with my people in these days as i am unable to either make calls or receive the calls.
                                The quick response will be appreciated.
                                Thank you in advance
                                Idea Cellular customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ahmed bin
                                  May 3, 2020
                                  Report
                                  Copy

                                  Address: Taj nagar amravati

                                  +[protected] call recording last 4 months
                                  May 03, 2020
                                  Updated by Ahmed bin
                                  Required call recording only for truth &faith

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ahmed bin
                                    May 3, 2020
                                    Report
                                    Copy

                                    Address: Taj nagar amravati

                                    +[protected]
                                    +1 videos
                                    May 03, 2020
                                    Updated by Ahmed bin
                                    Sir please provide call recording(audio) for last 4 month

                                    May 03, 2020
                                    Updated by Ahmed bin
                                    I want call recording (audio) for last 4 month

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ramanmolri
                                      May 2, 2020
                                      Report
                                      Copy

                                      Hi,
                                      I have number registered with idea. I requested for porting my number 3 months (Approx.) before. Your customer care executive called me after that message to know about problem and i told him all of my problems with idea out of which dialer tone service is the major problem. Your executive promise me to give me dialer tones service for free but after that they even not called me and forgot about promise they did. On[protected], i did same message for port and after that they called me all same as last time. But this time i told your executive about what i had suffered from and she told me not to worry about that and take my number by saying that she will call me in evening for confirming the free dialer tone service but didn't got even a single call yet. My number is 6 years old but now if you will do these type of things with me i have to take a step to port all my running 4 idea numbers to airtel out of which one is 15 years (Approx.) old. Your service is very very poor and please don't give me the excuse of covid'19 because your service was also very very poor when there was no covid'19. Please reply me asap because my number is unrechaged and if you don't want to fulfill all promises you did then i have to port all my numbers and also have to take a step against you for your fake promises
                                      Thanks
                                      Raman molri
                                      +1 photos
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bhimrao Kamble
                                        May 2, 2020
                                        Report
                                        Copy

                                        Address: Pune

                                        Hello team,

                                        I have ported my number to another service and i cleared my bill but again idea people calling and saying your bill is pending, i even got message that i need to pay bill for this month.

                                        I had ended up idea service from august 2019 and i cleared my bill as per my bill cycle done from my side.

                                        Mobile number: +91-[protected]
                                        +1 photos
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit