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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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S
ShadowStar
Apr 14, 2020
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Address: Gujarat

About a month ago, i registered a complaint about improper networks of idea cellular when i was at uttrakhand in college, but the problem was unsolved and still its showing that the problem was solved and even though i didn't even receive a call about complaint status and still today's date, the problem is not solved. But now, i have another huge problem regarding the network dis-connectivity and extremely poor internet connection, currently i am in gujarat and i have been facing this issue from around 3 weeks. Please help me to solve the problem or if possible, inform me about your inconvenience to problems of costumers so that next time i will be aware and alert about it, and this problem is also not properly solved, do remind me to consider different network operators other than this because i am extremely unsatisfied with your service.

Thank you
Idea Cellular customer support has been notified about the posted complaint.
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    Safal Muhammed
    Apr 13, 2020
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    Address: I don't know
    Website: Idea Vodafone billing

    2 recharge plans i did or rs 79 and rs 98 have been charged as secondary balance in my sim i gave my friend the only money i had during this epidemic plzzzzz tell me way to use it as main balance
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      Agreeti goel
      Apr 13, 2020
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      Dear Team,
      I am having a major problems with my net from past two weeks. Please do the needful. My idea number is [protected].
      i am very frustrated from this problem right now please help me out.
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        Thakerengg
        Apr 13, 2020
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        Address: Thaker English co pvt ltd

        In spite of the lot of complaints to your showroom as well as customer care for the amount to rupess 3000 to adjustable of as the plan on my number [protected] had not with them till. And each time its so that the amount will be adjusted but it doesn’t happen in the bill
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          Akshayjaiswal31
          Apr 13, 2020
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          There is no network on my sim card since 3 days and i am not able to connect to customer care kindly help me
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            V
            vmakshay333
            Apr 13, 2020
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            Unused secondary balance cannot be used for recharge. Idea is providing only secondary balance for active recharge. This is a method of stealing money. How can we spend money with out using service.
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              D
              dilip nagvekar
              Apr 13, 2020
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              Address: Siolim bardez goa india

              On 11/04/2020 i used idea internet till 3.0pm n then i had switched off my mobile n when i switched on at night on same day at 11.00pm my idea card showed sim card not active n network was not there suddenly.
              This is the second time this happened to me from last one year
              You idea people are cheaters just wanna loot peoples money n now u will say buy diff sim. Worst service compared to others
              I want my card activated n i will not pay even single rupee
              Idea Cellular customer support has been notified about the posted complaint.
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                Akshatha v
                Apr 12, 2020
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                This is 5th tym ya wt the hell 25rs got debited without evn touchn the phone frm pst 3dys only idea can do such favours.
                Each tym i hv to call ur cc dat prsn dsnt knw anythng jst tll sm stupid reasn.
                8 rs 5rs 25rs how many tyms money kps debitng jst tll me i l not kp bal in my ac in future.
                Kindly reverse amnt n mail me bck..
                Unwantd chrgs
                Kindly call bck n revrse
                Idea Cellular customer support has been notified about the posted complaint.
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                  M
                  Mudasir Manzoor baba
                  Apr 12, 2020
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                  Address: Kashmir

                  I recarge 149 through my debit card the balance was deducted from my account but I didn’t get rechrge on my postpaid idea no [protected]
                  Apr 12, 2020
                  Updated by Mudasir Manzoor baba
                  Balance deducted but not get recharge
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                    P
                    pars mani
                    Apr 12, 2020
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                    Address: Samadh bhai,moga, Kaler Patti
                    Website: Google pay

                    [protected]
                    Name.idea
                    Recharge RS, 219
                    Date 7-4-2020
                    Apr 12, 2020
                    Updated by pars mani
                    Recharge does not proceed but I paid
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                      pars mani
                      Apr 12, 2020
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                      Address: Samadh bhai,moga, Kaler Patti

                      [protected]
                      Recharge RS.219
                      Date .7-4-2020
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                        Prarthana14
                        Apr 12, 2020
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                        Please i do need any refund now. Kindly request you to deactivate all the flash services or vas.
                        Do help and just give me a permanent solution of this problem. The deduction of money from the same bank (J&k bank) is still goin on. I really don't want any kind of justification. Give me a favour and stop all this nonsense now please. Attaching a ss with this complaint.
                        Thankyou
                        Idea Cellular customer support has been notified about the posted complaint.
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                          khushbu Raja
                          Apr 11, 2020
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                          Hello sir,

                          I was done recharge of rs.599 as on 10/04/2020 to my number [protected] by UPI to paytm[protected]@paytm but my recharge is not done on phone number
                          [protected] And I was doing second time recharge as on 11/04/20 please resolve my problem asap basis.
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                            Adi_55
                            Apr 11, 2020
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                            I got message from 51998 number. One message charge 3 rupees on my number. It has also happened before. I am not interested your service. So please deactivate service in my number ([protected]). It is happened on 10.04.2020 dtd (Which was not know to me at that time) and after it my balance 17 rs was also auto matically deducted i don't know why.
                            Idea Cellular customer support has been notified about the posted complaint.
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                              nikhil3jai
                              from Hyderabad, Telangana
                              Apr 10, 2020
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                              Address: Secunderabad, Hyderabad, Telangana

                              I stay in hyderabad, telangana. My sim is also not showing any network since many days. I tried every possible thing but then too no solution.

                              I have done a recharge also today thinking that there is some issue regarding validity but even after doing that the same issue persists.

                              Even calling customer care did not help. What to do?? Help me...
                              Idea Cellular customer support has been notified about the posted complaint.
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                                D k sah
                                Apr 10, 2020
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                                Address: Patna, India

                                Hello sir/mam

                                Here dilip kumar sah mob no.-[protected] and i m your valuable and regular customer of your idea company. I have recently recharged a plan of rs399 for 56days initially my 3g network was good and i m able to use data and call but last 5days i m not able to use data and call when i select 3g mode network.
                                Plz look this matter and try to solve as soon as possible and if possible plz call me at this no. [protected] bcz i tried many time but there is no response.

                                Thanks
                                Dilip
                                Idea Cellular customer support has been notified about the posted complaint.
                                Apr 11, 2020
                                Updated by D k sah
                                Sir I have ask is 3G network banned in India ?
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                                  Ravikunar
                                  Apr 10, 2020
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                                  Hi tried to call other number from my idea number, it says invalid number for valid numbers as well
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                                    Avneesh vasistha
                                    Apr 10, 2020
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                                    I got message from 51998 number on the name of "jammu & kashmir bank (Jk bank) (Ramban main branch)" and deducted rs.10.00 at 10/04/2020 at 6:15pm.my number is [protected]
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                                      Avneesh vasistha
                                      Apr 10, 2020
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                                      I got message from 51998 number on the name of "jammu & kashmir bank (Jk bank) (Ramban main branch)" and deducted rs.10.00 at 10/04/2020 at 6:45pm.
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                                        gautaminaik2412
                                        Apr 10, 2020
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                                        Sir,
                                        My mobile number has no network from around feb 2020 ending. I have tried each and every solution as shown on internet. I have removed my sim from the slot and placed it again but it is showing me the same results. Even i have selected the networks manually but there were no improvements.
                                        Due to covid 19 lockdown i was unable to connect with the customer care executive.

                                        I had even send them mail on [protected]@idea. Adityabirla.com
                                        And on ccare. [protected]@idea. Adityabirla.com
                                        But it was not delivered to them due to incorrect address
                                        I just want the network of my idea sim which has suddenly disapperared to be in working condition again.
                                        Please find the status of my sim in second slot in the screenshot attached.
                                        Please look into the matter.
                                        Idea Cellular customer support has been notified about the posted complaint.
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