Idea Cellular — Services not provided and no action taken

Address:

Bangalore, Karnataka

I recently ported my number [protected] from Vodafone to Idea Karnataka ...the port in happened on the 7th of June 2015...since then i realised ISD and Call conferencing facility is not available on my number...i raised a request for both...to which i received a response both can't be activated at the same time...which is highly ridiculous...i even paid a 1000 rs for deposit for ISD calls activation...they confirmed after removing call conferencing it would be activated in 2 hrs time...it dd not take affect till 12th June, just to realise that my National Roaming has also been disconnected!!! on the 8th of June i got a call from the customer service rep called Pratiksha that both the issues would be resolved, but alas..its 12th of June and all i have on my phone now is STD and call conferencing ...no ISD and NR...its highly unprofessional and feels like we are in the 19th century where even after paying money services are unavailable for almost 5 days? Please help ... Regards Ria