[Resolved] Idea Cellular — spam mails from idea cellular | |||
Hi I don't have any relation with idea cellular. I do not have any number from idea, still i am receiving several emails on my email address ([protected]@gmail.com) from [protected]@idea. Adityabirla.com. Those emails are like information emails for new number issued or customer complaint resolved. At the bottom of each email it is mentioned that if you are not right recipient please notify [protected]@idea. Adityabirla.com. If i send email on this address to notify, it gets bounced back. I would request idea cellular to remove my email or any other credentials from all your records. I do not use any of services offered by idea cellular. Was this information helpful? | |||
Sep 15, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 15, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. Kindly share the screenshot of email which you are receiving along with the idea number for which emails has sent to you. Also, share your contact number so that we can assist you further. Regards, Neha | |||
 4 Comments | |||
Comments
My main balance was deducted because o[censored]nknown VAS I really don't know the which vas deducted my main balance I request u to please refund my main balance, and because of hang of my phone I really appreciate. U so please return my main balance
Idea Cellular Customer Care's response, Aug 15, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. Kindly share your idea number in which the issue is persisting so that we can assist you further.
Regards,
Neha
Apologies for the inconvenience caused. Kindly share your idea number in which the issue is persisting so that we can assist you further.
Regards,
Neha
I want delete my call history
Idea Cellular Customer Care's response, Aug 15, 2018
Verified Support
Dear Customer,
Kindly share your idea number in which the issue is persisting also elaborate your concern to assist you further.
Regards,
Neha
Kindly share your idea number in which the issue is persisting also elaborate your concern to assist you further.
Regards,
Neha
Respected sir,
Maine apna mobile no.[protected] ko jan2018 me postpaid se prepaid me convert karaya tha pr ab tk mujhe mera security deposit ka paisa ni mila h maine kitni baar apke outlet me complain kiya pr ab tk koi response ni mila h
Kripya mera deposit mujhe refund karane ki kripa kre.
Mai apka aabhari rahunga
Maine apna mobile no.[protected] ko jan2018 me postpaid se prepaid me convert karaya tha pr ab tk mujhe mera security deposit ka paisa ni mila h maine kitni baar apke outlet me complain kiya pr ab tk koi response ni mila h
Kripya mera deposit mujhe refund karane ki kripa kre.
Mai apka aabhari rahunga
Idea Cellular Customer Care's response, Aug 21, 2018
Verified Support
Dear Customer,
As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update
Regards,
Prajakta
As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update
Regards,
Prajakta
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[protected]@gmail.Com
As per recent communication, we would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we are sorry to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators for last six months only. For further clarification, kindly share your alternate number as the number which you've shared is inactive from our end.
Regards,
Prajakta