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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 181

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D
Dharmendra Dandekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voice breaking

Address:400097

I m from mumbai just I had ported from Vodafone to idea. My number is [protected]. While calling or incoming call I m facing voice breaking and can't understand what ppl saying. Plz resolve this problem as u recevied my msg.
In each and every call I m facing problem of hearing. It's become to much difficult to do business and to hear important call.
How idea company so careless to solve this big problem because mobile is to recive...
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Soniya agra
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding converting my number from postpaid to prepaid

Address:282005

I am holding the number [protected] post paid number, but although i am paying regular bills yet my phone no. Services are ward and i am unable to make calls now i am interested to convert from post paid to pre paid i made a request on 25th july 2018 at idea store sanjay place agra but there the staff misguided me and asked to deposit more amount i deposited all amount and he said to me that you will receive a call within 3 days and than ur...
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sayeedmohd30
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

when airtel user is calling it says my number is out of service

Address:271002

Airtell user is not able to call me, i when they are trying to call me ivr says that my number is out of service, from other network i am getting incoming call but by airtell i am not getting incoming call, i this is from past 6months i tried to complain but they are saying that this type of problem is not from our side, its airtel problem but when i am using idea network i will complain to idea company or airtel. They are not registering...
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CHIKAN MUSEUM
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea sim not showing network

I have bought my sim almost 6 months back from today morning (7th august, 2018) it stopped showing signal. I tried all the ways to fix it like restarting my phone, reinserting sim, etc. Please get my issue resolved because alot of calls and sms happen to come on this sim only regarding business, schools etc. I also need to be in regular touch of my students through mails and calls as im a school teacher and loss in the network would not help...
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Akeel Motiwala
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false charges

Address:North Goa, Goa, 403507

I have been charged rs 549 for calling on an invalid no. That is 055315. Fact is that i have never called on this no. And when i cald to see whos no. It is i got to know dat it is invalid and as far as i knw i never did a cal on this no. Similar complaint have been lodged by miss jayeshree jadhav on 20th dec 2017 regarding false charges on the same no. I request the authorities to look into this matter seriously because i find this as a fraud...
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Shardul Maurya
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network coverage since morning

I have two sims inserted in my android phone, one is the idea cellular ([protected]) while the other being the bharti airtel. Since morning of august 7, the idea cellular sim is showing a "no network coverage" while its counterpart is showing full network coverage. Tried all sorts of fixes... Reinserting the sim several times, restarting my phone, testing the sim on another phone but all went in vain.
I request to kindly look into my...
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E
erwe
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem to create porting post paid to prepaid

Address:Gautam Buddh Nagar, Uttar Pradesh, 201010

This is request cum complain mail for my no. [protected], i am having this no. Last more than one year, idea was giving every time higher bill against my usage, i have complain & said to port my no. To another network, they offered my discount 100 rupees but later on not amount reflect in my bill,

Further i complain in the customer care for this issue, but customer care replied unprofessionally way said to port the no. If you...
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omkar0803
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue unresolved compensation regarding

My mobile network is not working as it's shows forbidden no networks available.. Actually my sim belongs to ap now i'm in bangalore.. It worked fine for some days.. From last 3 days not working. Complaint given but no response from their side.. They closed the issue with out getting resolved and saying 'we regret inconvenience caused' again i called customer service they re escalated the issue saying we will resolve it with in a span of time.....
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Sachin Ganapure
from Pune, Maharashtra
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unknown international call

Address:+48

Its been since three weeks i am getting unwanted international calls on my number ([protected]), which names as poland in the true caller and i don't even know who are they please let me know that which number i should call for registering a complaint for this issue and here are the list of numbers i got the calls +[protected]....
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T
THUG GUY
from Tiruvannamalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

teasing women by messaging

Address:625002

[protected]- holder of this number messaging unwantedly to my staff who have company mobile. We warned many time but he not stopped messaging. So we need the information regarding user name or registerd name in the proof given at the time of purchase. We have decided to deal this case as personally without violating the company name,. So help us to find the the person who frequently disturbing our organization staff. We are mrv infotech india...
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amit_thakare
from Pernem, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged against prorated overage

I was a user of idea postpaid service. Due to some reason i decide to quite the postpaid and port to prepaid idea.
Scenario is : my postpaid bill generation date was every month of 4th. It was generated with amount 351.66 rs. I have paid the bill by 352 rs. On the same day i have converted to idea prepaid and also did recharge of 250. I started using idea service immediately on the same day. I have successfully migrated to idea prepaid.br...
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Karan Kushwaha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharged on bill due to premium sms service added without any information

Address:Agra, Uttar Pradesh, 282006

I want to bring an issue into attention about ‘premium sms’ which is added in my bill for unacceptable reason given from the authorized idea stores. This premium sms vas has charged me 150/- for 3 sms on a non smart device for no reason.
Although, i paid the bill, an idea store has denied to give me information of my own number and asked me to go another store from where i had activated my idea account. Idea executive at that...
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Sawan Shinde
from Yaval, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

highly dissatisfied with your internet speed and customer care service (198)

Address:Pune, Maharashtra, 412115

Network speed at my home before 1mnth is good but currently that is disgusting. I am trying to raise a complaint at Customer care no but there any one cloud not receiving my call nd after transfer call to seniors there no one talk to me.
What is this. You have no value of customers
I am switching to another network.
I am highly disappointed with ur service and network...
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A
Ananya00700
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to block sim card

Sir
My name is ananya dobhal. My phone got snatched away in delhi. I was operating an idea rajasthan sim here in delhi. I cannot access the phone as well as my sim, naturally. So i want to block the sim as soon as possible so that no one makes wrong use of it. I cannot reach the customer care i have tried calling many times.
My email id is [protected]@gmail.com
Kindly revert as soon as possible it is urgent....
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tanujjain143
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

migration related document

Address:Damoh, Madhya Pradesh, 470661

Sir
Mene idea ka prepaid sim liya tha jiso mene 16-2-16 ko postpaid idea office jaker karaya tha waha per meni 2 photo or voter card ke photo copy diya bad me usko aadhar card se v verifaction karaya tha liken 27/7/2018 ko meni sim band ker de gai jab custmoe care ko call ker ke apni problm bataya to un hone bataya ki idea office ne aapke migration document summit nhi kiya jisse aapke sim parmanent dissebl kr de gai hi
br...
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Shirish suryabhan waghmare
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not reflecting

I have done idea mobile recharge of 149 through the my idea app and my phone pay upi today for the mobile no [protected]. On the phone pay app the transaction is successful of 149 rs. My phonepay transaction id is icid822429cf6584112ba7af4813f2a032c but in my mobile no.[protected] recharge not reflecting. So please look into this matter and try to solve the problem. Otherwise refund my money....
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Sanjali Gawade
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea bill paid but not processed and debited in bank account

Address:Pune, Maharashtra, 412105

Dear Team,

I had made a payment of Rs.591.18 to my postpaid mobile number on Idea https://care.ideacellular.com website. Though payment was made and deducted from my bank account, it's not credited to my postpaid mobile number.

Details are below

Transaction Date: 2 Aug 2018
Merchant Name: Idea cellular
Account Number:[protected]

Bank Name: ICICI bank
Payment...
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Kashiv05
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance without availing any service

Today (August 03) evening, i have been deducted rs.8 from my balance without activating or using any service. When i called the idea customer care the coustomer care representative who attention the call give me lame excuse and was not even willing to register my complaint. I asked him to register my complaint but he said i have been charged rs8 for some service which i have never done....
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prince777
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upgrading to 4g sim

Address:Mumbai City, Maharashtra, 400005
Website:Ideacellular.com

I have ordered online for 4G Sim on 29 July, 18 and I got SMS that it will be delivered within 22 hours but till now I have not received any 4 G sim which was emailed to me by idea that it has been delivered to me which is not at all true.

Please look into this urgently and take strict action against the defaulters...
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RahulkmRahul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost my phone already raised a complaint still idea generate the bill

Address:New Delhi, Delhi

Lost my phone last month i filed an complaint instantly then you sector 11 dwarka store people told dont need to deactivate sim because then its hard to trace your phone i show them fir copy few days back i got my phone back but you people send me a bill then i raised an compain to idea care they said will provide you 90 rs wavier i said i haven't used my phone entire month why should i pay they said we understand will get back you and today...
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