Idea Cellular — Wrong bill generated for calling unknown number

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

This is regarding the wrong bill which is generated by idea, below are the details of my user account.

Mobile number -- [protected]
Account number[protected]
Bill date ---- 10-apr-2016
Billing amount ---- 1540.03
Due date---- 25-apr-2016
Registered mail id --- [protected]@gmail.com


They have charged me rs. 1143.00 extra for the call which i have never ever made from my cell, and then idea adjusted this amount as a usage & vas charges component in bill and a random number 055181 is mentioned in bill on which i have made a call.

Call duration for this call is around 126 minutes,

1. When i dial 055181 i hear the voice please check the number you have dialed.

2. When number is not correct and even single second call is not possible then how it is possible that duration of call is 126 minutes.


Why should i pay these charges, kindly check the matter as early as possible and the amount be adjust in next bill.

Kindly see the matter and informed me as early as possible on my cell no [protected]


Thanks

Rakesh