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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 454

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S
S Neog
from Sambalpur, Odisha
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Online mobile recharge pending

Address:Kamrup Metropolitan, Assam, 781040

Dear sir,

Yesterday i am recharge an amount of rs. 90/- to mobile no-[protected] via mb-mobile recharge/[protected] at union bank of india. But still recharge was not done....
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D
dixitrohit
from Noida, Uttar Pradesh
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Poor response and service

Address:Firozabad, Uttar Pradesh, 283204
Website:www.ideacellular.com

Dear sir
My name is rohit dixit I have a complain regarding your service actually I have activated a offered 3g pack of 5gb in 499 instead of 599 pack which gives 3gb net in my offer this gave me 5gb net in 499.As per your costumer care request to gain the benifite I have activated this pack on call 1212 but I have charged Rs599 and got 3gb pack as normal without any offer.I have called so many time to your costumer service but such...
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J
jiwadedadasaheb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done but amount deducted

Address:414102

Dear Idea,

17/4/2016 i have did recharge of 147 rs from your side using net backing (billdesk payment getway) amount is deducted from my account but recharge not done so as per your policy payment refund is during 3-5 days but till i not getting any refund i hope u looking forward.

Ref no. FSBI[protected]IG0BVIKRT1
Mobile No.[protected]
Thanks & regards....
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V
varshh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor network, worst internet, bad customer care service

Address:Thane, Maharashtra, 421306

I really have got irritated while using idea service.. it has become worst now a days.. i am not getting proper network .. network gets off any time. its always showing airtel idea and i asked once so they said ignore it.. i have activated 3g internet pack but iam getting 2g service with pooor network.. lot of issues.. i tried many times to connect to customer care on 198 and 12345 no"s but culd not connect.. i got frustrated while using...
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D
Divya Khandelwal
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Online recharge from idea cellular website

Address:Jaipur, Rajasthan, 302015
Website:www.ideacellular.com

I recharged my mobile ([protected]) for 2g unlimited plan of Rs. 248 on 23 april, 2016 from idea cellular website (http://www.ideacellular.com/) . The amount got deducted from my bank account but the net balance has not been credited yet .
Payment Details
Transaction ID : FSBI[protected]
Idea Number [protected]
Transaction date 23042016
14:37:16
Amount 248.00...
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S
SwethaJ.
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Grievance against idea services

Address:Chennai, Tamil Nadu, 600106
Website:Idea cellular

Recently got Idea 4G sim swap.
There was 1GB free data offer, I sent msg to 12345 and got the offer..but on using 4G internet my entire balance got drained, contacted your customer care and your customer care executives refused to register my complaint.

This has greatly annoyed me and taken away all the trust I had on your network & services. I'm considering swapping my sim to some reliable network....
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N
NAVEEN B R
from madikeri, Karnataka
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Sim Activation problecm after MNP

Address:Kodagu, Karnataka

Hello,
My name is Naveen.I have ported my number [protected] to idea network.I got message from idea regarding activation procedure .i.e to cal 59059..But when I dial this number it shows "Not Registered on Network".Please resolve this as soon as possible..Its from last 2 weeks sim is not working.POOR service from IDEA.I'm planinng to cancel my sim ....
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B
binojjohn
from Pune, Maharashtra
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Over charging for Drop call service technique

Address:Pune, Maharashtra, 412201

I am having a post paid connection of idea cellular. last month heavily i faced drop call service on every call . I called many times customer care and launced the complaint and specifically told that i wont pay for the call drop service and i wont pay bill if you charge for it.because of this drop call i faced a loss of amount 4 lac and had major trauma at family side. they sending a bill of over charged and asking me to pay late fee and...
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P
praveenkb0189
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile disconnect

Address:123024

My name is Praveen Kumar i have a idea no. [protected] that is disconnected yesterday because of no calling
Right now i am in uk doing some course and i will use here that mobile for receive messages and also send messages and i am useing this no from last 5 years
I will spok with one of idea man he told me if you are not useing SMS, DATA or CALLING within 45 to 90 days your no can be disconnected
But around 20 day...
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N
Niranjan2012
from Bhagalpur, Bihar
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Balance deduction

Address:495677

My idea mobile no is -[protected]. deduct amount is my main balance without any reason deduction.my main balance Rs.19:00 date on 21/04/2016 but I not used any service from idea after deductions. please solution my problem with idea cellular....
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S
Saini gaurav12
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lose to internet data

Address:Guna, Madhya Pradesh, 473001
Website:Idea cellular company

Hi sir
My idea number is [protected]. This number i was reacharge it 159 rs. On 1 gb 3g data...As per condition tomorrow i activate a offer 7 rs. In 400 mb at night 12:16 am.When i reacharge it my main data balance hi 850 mb some thing but suddenly i have lose all internet data...I cal the customer care but there are also not response..I request to u please check it otherwise..In this matter i will go to the court and complained him..Fake...
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G
gaurav.p
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudly deducted 80 rs. by idea service provider said sir you hadcalled out of country.

Address:411001

Dear IDEA service provider,

I am really disappointed and frustrated with your totaly bad service, this is my idea no.[protected] and I had balance in my account Rs. 255 at 12:10pm at night on date[protected] and suddenly I got a massage at 12:15pm on date[protected] by your company that your 80 Rs. has been deducted because you had called out of country this information I got when I called your cc no. at 198. And when I asked...
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A
Akriti Negi
from Delhi, Delhi
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No response from 198 and 12345 from andhra pradesh circle

Address:Dehradun, Uttarakhand, 248005
Website:Ideacellular

My complaint is regarding the andhra pradesh number i have. Despite not sending any of the input from my side, magic box had been subscribed on my number since nov, 2015. L have tried to deactivate the service but it says the input is invalid. Then i also tried to call 198 and 12345 but it says my no. Is invalid.They continued to deduct rs 45 every 15 days from then. Now in april i tried to do it from idea app also it didnt work, said something...
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$
$#€£@|!
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care employees taking behaviour

Address:Panchmahal, Gujarat, 389001
Website:Idea

Today i got a msg from company of recharge of 11 rs for 30mb 1d 3g.But i haven't done any recharge of this kind because my 199 2g plan was done on 9th april so why i should do 1 day 3g plan company is doing something wrong with customers.And when i call on 198 complain no.The customer care employee started fighting with me.When i tried 2nd time 198 no.They put my no.On busy tone.This company is now worst going not giving any special offers...
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J
Juned Patel
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily charged about 1300rs saying pro ration charges, no proper justification

Idea ap have charged me about 1300rs as pro ration charges, they took hours of my life on customer care call, no proper justification. Are they looting us ?
I activated a add on pack when internet of my monthly plan ended, nowhere they mentioned about pro ration charge on my idea app from where i activated the pack. If it is mention 250rs for a add on pack, it should charge only 250rs, why the hell 1300rs pro ration, they never notified...
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Rohitk3221
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center

Address:Sangli, Maharashtra, 416410

I have Mumbai circle aircel sim card. For work I left Mumbai and permanently staying in miraj. Now my aircel card working as roaming that's why I porting application given to my nearest following idea care centre on 29/March/2016. From that date my aircel card not porting to idea postpaid. For that I asking about this problem to that application gave centre but nobody know why this problem happened and nobody take seriously about this issue...
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ddeepak393
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading marketing

Address:Bathinda, Punjab, 151001
Website:ideacellular.com

I am an employee of sbi. One of Idea's sales executive offered me a corporate postpaid plan with 500 + service tax 1.5 GB 3G net, 1000 minutes. As per product explained by sales executive I paid on my time but it still shows as payment is pending. As of now my internet service has been suspended. Kindly look into the matter and take action accordingly.

Deepak garg
[protected]...
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vigneshvickyraju
from Mahe, Kerala
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Amount deducted on my idea account

Address:Chennai, Tamil Nadu, 600030
Website:idea

Hi,
i had recharged my mobile on yesterday(20/04/2016) for 265/- 3G net pack. and then i had recharged my mobile balance too. but amount deducted from my main balance. kindly check and confirm your customer care representative wont give enough details....
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Roopesh Pimple
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Converted from idea postpaid to prepaid (still fraud new bill received)

Address:Thane, Maharashtra, 400604
Website:www.ideacellular.com

I have converted idea postpaid to prepaid .That time they took bill amount of rs. 200 for bill payment and extra sim.Later they still send me additional bill of rs. 308.As i was told 200 was the final amount of bill payment still made a outstanding amount of rs .308 .And last two days they are giving me threatening calls that i will have to go court for this. Even though this is small amount.Why i should pay if it's idea company staff and...
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Rajiv_k71
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile no. 9891921283 (account no. 100004486485)

Address:New Delhi, Delhi, 110032

Dear sir,
Mobile no. [protected] ( account no.[protected] has been disconnect on dt. 19-04-16 all due paid rs. 220/- through cash & sr no. [protected] for idea outlet centre guruji tele services, address : 30/34, block 30, gali no. 9-10 vishwas nagar delhi-110032, but we have recd. The new bill balance dus is rs. 65.44. Please check at your end
Thanks & regards
Rajiv kumar
[protected]...
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