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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 461

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R
Resh Gopakumar
from Kottayam, Kerala
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Sim not getting activated

Address:690502

Hi.. I happened to buy an idea sim for my iphone6... But it just doesn't seem to be activated... I tried calling on 59059... But it's just not connecting... Pls tell me how to activate d sim... D number is [protected]...
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A
afsalpk
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Couldn't solve my problem

Address:683556
Website:idea cellular limited

Idea customer service is not useful for the users...they stollen our datas and other recharges...i think now idea could not want the customers.they were not solving our problems...and stolling our moneys for unnecessary manner...they are cheating ...now i cant able to connect the customer service...busy tune is saying...when i call from other network i can able to contact them...itz a worst sim service......
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Address:411044
Website:www.ideacellular.com

Idea is fraud company cheating with fraud offers, Idea's executive called me in december and gave internet offer of 50% reduction on 3G monthly pack of Rs.249/- but didnt mention its for limited period, i have postpaid account my mobile number is [protected].
For 2 months i got the 50% discount but later i didnt, so called up, emailed their customer care and they say i have to mention the name & number of Idea executive...
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A
aatishjeph
from Delhi, Delhi
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Activation of unsubscribed plan

Address:110001
Website:idea

मैं आईडिया उपभोगता हू मैंने २९/०३/२०१६ को ९५ रुपया का नेट पैक कराया था तभी आईडिया कंपनी ने मुझे एक कफूशन वाला मश्ग किया और मैं उनके इस बेमानी से लोगो को उटने की कला का शिकार...
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Address:South Goa, Goa, 403601
Website:IDEA Cellular, www.seven3rockers.com

Two VAS services got auto subscribed against my idea number on 30th March 2016 at 10pm without any alert. I have lost Rs.50 from my prepaid balance. The service names are "Bollywood Buzz" and "Fun Star Music". More VAS services were trying to get subscribed but it failed due to insufficient balance later.
On calling the Idea customer care on 31st March 2016, the person at service desk mentioned that these services got activated from...
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Address:New Delhi, Delhi, 110001
Website:www.ideacellular.com

I am using 02 number of Idea Cellular, Delhi from more than last 2 years. But from last some days IDEA company starts some services on my numbers without any request. Causing unnecessary charges are included in my uses.
When I complain to customer care about that, they remove services from my both numbers but not remove any charges which are shown in my account against these services.

Request you please help me to reverse...
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A
abhijit_shinde
from Pune, Maharashtra
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Complaint related to request for vas deactivation - idc1- 61817586181

Address:Pune, Maharashtra, 411015

I am writing this email since i had a call from Idea toll free number explaining some Miss call facility. Wherein i had activated this service during the call itself as per instruction from the caller, but during call end it became very clear to be that i had to pay some amount of 250 to use this facility instead of 360 .
I was under the impression that i did not have to pay any charges..
On same call i requested to deactivate...
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R
Rohit Vithlani
from Mumbai, Maharashtra
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Network problem +919712730701

Address:Morbi, Gujarat, 363642

I am Rohit Vithlani From Morbi(Gujarat) India - 363642 Sir i am registering complain here against Idea network i was called to customer care he was gave me complain number and they are not working in my this issue whenever i m trying to explain my problem they are saying that your problem will solve but problem still raise i also called to ahmedabad office but they are not solving my problem and i m facing this problem since last few days...
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D
DevenMukherjee
from Mumbai, Maharashtra
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Demand legal notice idea cellular

Address:Pune, Maharashtra, 411027
Website:www.ideacellular.com

Ref.No.:- lok-pcmc/apr-16/3056


Dear customer,

Greetings of the day.

This is to inform, you are requested to attend lok adalat at civil and criminal court, morwadi, pimpri pune 411018 on 09-apr-16 from 11.00 am to 3.00 pm for settlement of your account[protected].

As per the agreement signed, you have agreed to pay the outstanding dues of rs.2365 /- for billing account...
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B
Bunaiz
from Mumbai, Maharashtra
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Unauthorized subscription - magic box

Whatz the Hell is it!!!?
Pls see the attachment that you have deducted ₹ 20 twice from me. I never subscribe the Magic Box. By seeing you act at first I have unsubscribed once as you have instructed in the sms message. Still it re-subscribed again!! So please advice how to get out from this looting process of idea team game.

Expecting your prompt action.

Bunaiz...
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R
rahulabhosale
from Pune, Maharashtra
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Discontinued services as issue is still pending for resolution

Address:Mumbai City, Maharashtra, 400098
Website:idea.adityabirla.com

Dear idea,

You have disconnected services to both of my numbers i.E. [protected] and [protected]. It is really disaster. You are not neither giving me any solution nor continued my services. Worst treatment. How can you discontinue services to to my number is there is dispute and it is pending from your end. I am waiting for reversal for extra amount which i have paid from january 14th to till date today for all of my three...
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K
khush45
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the phone number 8512876968

Address:110096

Hi Sir/Mam,

From the last month, I am getting call from this no [B][protected][/B] in late night
continuously. Few days back i picked the call and asked him why he is calling me
then he said, i wanna friendship with you. I warned him do not call me else i will complaint
against you but still he is calling on my number again and again.

when i trace this number online then it show IDEA network...
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S
Sandeep Singh Tanwar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized balance deducted

Address:Alwar, Rajasthan, 301705
Website:ideacellular.com

Unauthorized balance was being deducted from my balance for some socialbook VAS service on 22nd of March 2016. I was in roaming and now when i returned back to home i saw SMS saying Rs 45. charged for socialbook service activation. Kindly return my balance as i prefer idea over other telecom services, please dont make me regret my choice.
Thank you in advance!...
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S
Suryakant Laxman Raut
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G recharge not credited

Address:413702
Website:www.ideacellular.com

Idea Cellular — 3G recharge
I am regularl customer of idea
Suryakant Laxman Raut on Mar 29, 2016
My idea no is [protected]
I had recharged my mobile number with recharge of 249 for 1 GB 3G for 28 days and 93 bullet recharge for 2 days I had not get benefit of 249.
My 249 is total waste according to your rule and your executive
I want this 249 refund or benefit for same in 3 days
Otherwise...
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P
Prakash Dave
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Talk time not received

Dear Mr. Ashish Ji Jain,
Dear Mr. Ronak Ji Patel

Mobile Number : [protected] and SR Number : Q1-[protected]

I don't want full talk time of Rs.65/-. I want only Talk time of Rs.65/-..with deduct of tax and service charges.. I recharg for Rs.65/- for only and only talk time only... I don't want 100 STD minutes or other plan, understand . pl. don't harassment me. why your idea person recharge of Rs. 65/-...
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K
Kapilkumarcivil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill plan

Address:Aligarh, Uttar Pradesh, 202001

मैं idea का postpaid कनेक्शन प्रयोग करता हूँ । जिसमे मैंने अपनी आवश्यकता के अनुसार पोस्टपेड प्लान ले रखा था । मेरे पोस्टपेड प्लान में 550 कॉल व् 2GB 3G इंटरनेट प्रयोग के लिए मिलता था । मैं...
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I
Idea_customer
from Delhi, Delhi
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Balance deduction using nonconsent mbj service

Address:Indore, Madhya Pradesh, 452002

Without even touch my phone. On 28-Mar 4:26 PM I received 2 SMS, one for Idea Joke service "MBJ" and another from balance deduction from number 51998.

I have complained to Idea costumer service and they have registered my complaint but not resolved.
Complaint id: 1-[protected]....
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A
amritendud
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Feeling so much embarrassment as a valued customer of idea.

Address:713426

Dear Sir/Madam

With due respect I would like to inform you that I am a valued and old customer ( since launched in west bengal) of Idea who use idea network and feel proud for idea network. my idea number is [protected]. This number is very important to me. If you check my account activity then you will know all. I did not have any complain against idea network since 2 -3 years that is why I always maintained my balance above...
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S
sandeep kumar khatri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment : Waiver Off

Address:Gurgaon, Haryana, 122001
Website:www.ideacellular.com/customer-care/contact-us

This is regarding for wrong commitment form your adviser.I got a call on monday(21st march) from this number [protected] and executive name is pooja in afternoon regrading for my bill payment of my number [protected].My pending bill is rs 1310. She said me i will get waiver-off of 300 rs if i make payment instant of rs 1010 and said i will get waiver-off confirmation with in 4 hour and i paid 1010 rs from my credit card. But i do not receive...
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G
gauravdelhi11
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call incoming problem from bsnl landline

Address:249407

Dear sir

My mobile number is [protected]. I was using this number from approximate 3 years with vodafone kolkata without any problem. But i port this number to idea up west in january 2016.
Now the problem is when i dial this mobile number from my bsnl landline phone the message say please add 0 before dialing. When i dial same number with zero in the beginning message say please check the number you have dialed.
br...
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