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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 459

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R
Rohitkumar1234
from Mumbai, Maharashtra
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Unnecessary charges on my idea bill .phone number 9990016168

Address:New Delhi, Delhi, 110037
Website:Ideacellular

I am charged unnecessary amount in my idea bill..customer care executives threatening to pay thi amount please register my complain for idea cellular

Phone number [protected]...
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S
subha70
from Noida, Uttar Pradesh
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Internet charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir,

I had mobile connection with idea cellular ltd with a plan of Rs199/-
I never asked for internet connection on this number. becasue i have a normal mobile phone without fm & internet facility

Since i got connection ( this was ported from Airtel ) with idea cellular ltd . comapny was charging internet charges. I always complained with customer care as well as with their senior officials, that...
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M
manas24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my internet service is not working properly

To whoever it may concern,
i have been calling idea customer care for three weeks now in regards that my internet service is not working properly, still there is no improvement. they always tells that they will solve within 2 hrs to one day but nothing gets solved. i have been calling day and night to no avail and what worse that if they don't understand the problem they disconnect there phones. they are the worst service provider...
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F
faisal1821
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To close postpaid numbers

Address:444602
Website:www.ideacellur.com

Dear sir,
Most respectfully, I beg to state that my name is faisal khan.I was use postpaid number [protected] and intercalling sim 9075079not but I am not satisfied from your service so I doesn't use postpaid number [protected] so please clos these number.
Thanking you
Faisal khan
Ashrafpura, Achalpur...
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K
Kiran Shende
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged more for a new data pack

Address:Pune, Maharashtra, 411035
Website:care.ideacellular.com/wps/myportal/postpaid/activate-pack

I have postpaid idea account #[protected].
My current plan is "MH Privilege 349 TRPV". Under this unlimited plan I get 750 MB data with 3G speed. Once I crossed usages 750 MB data, speed gets slow.

On 5th April, I added a new pack using idea account. I followed following action to add a new pack.
(My Postpaid -- Add A New Pack -- Select 3G plan -- Select 100 Rs (300 MB)

Here is the detailed...
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K
Karthick157
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted bill amount

Address:600039

I have used the idea postpaid services from October 2015 to February 2016. Then i have change Network to Airtel Postpaid. I have received the Idea outstanding bill in my email. In the bill at 07-Feb-16 Data Overusage charges Rs.421.64 undauntedly billed. I said to the customer care not used Data Overusage. Truly i have not use over data. Kindly check and take action....
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A
abhishekbreadz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not fulfilling the commitment as promised and not bothered to take complaint by sales and service teams

Address:New Delhi, Delhi, 110092
Website:Idea cellular corporate connection

We shifted our 30 phone connections from Airtel to idea but totally unsatisfied from the service as the company is not bothered to give service and sales team only do promise but least concerned about the problems faced by the client who shifted from Airtel to idea . If anybody is concerned in company pls talk to me at [protected] or send me the details at my email id ...[protected]@gmail.com My complete address is KANSHI RAM FOODS PVT...
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A
amethyst5858
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted my balance

Address:462042
Website:no website

I got my phone recharged by rs 150 on 3 rd april 16.

I noticed tht my balance is deducted by 80 rs.when i complained to idea office they told i dialled international number whereas there is no dialling on my phone.I am very angry and upset with idea and switching over to Airtel.


U better improve urself and stop cutting people s balance .

[protected]...
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9
92rahul92
from Pune, Maharashtra
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Very poor network coverage

Address:411002

We have five idea prepaid cards in our home, all we are facing very poor network due to which facing call drop, call disconnection etc. in our home

Our Address there with the idea company
My cell no is [protected]

I called many times to 198 but received reply as company will look into the poor network issue but no any solution received till today

Requesting idea to resolve the poor network...
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S
sunil1270
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea bill dated 23 feb 16

Address:Nagpur, Maharashtra, 440001
Website:www.ideacellular.com

With ref to the bill against [protected] I have taken up the matter with your Nagpur officials regarding the exaggeration of the bill amount.My monthly bill used to within a range of Rs.300 to Rs.500 per month .The bill for the period of Jan 16 to Feb 16 displayed Rs.4300+ which was shocking for me. I enquired the bill details found that the net usage has been considered which pactically was not used.The details of the bill show the usage...
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N
Nitesh Bahuguna
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS data lapse

Address:Mumbai City, Maharashtra, 249408
Website:www.ideacellular.com

I has recharged 3g data pack of 1.25 GB (Rs. 297) on my mobile number: [protected] and on next day I dialled *150*666# mistakenly to take talk time loan. However the respective no. is for data loan.
Once dialled, no further confirmation screen appeared on my mobile and they directly activated 25 MB 2G data on my mobile.
Now my previous 3G data is lapsed and customer care has told me that your data has been lapsed due to new...
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M
Manju Susan Mathew
from Munnar, Kerala
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Postpaid-charges on data pack proration

Address:Pathanamthitta, Kerala, 689101
Website:www.ideacellular.com

In my idea postpaid. I have got a bill of 14000 rs. It says 10000 rs for charges on data pack pro-ration. How it can happen. I would never pay 14000 rs for bill payments. Idea should resolve this problem. Idea number;[protected]...
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R
Rahul Pachisia
from Hyderabad, Telangana
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Idea mh privilege 375 plan change without intimation

Address:440010
Website:www.ideacellular.com

My idea cellular account no.[protected] postpaid plan has been changed without any intimation and when i approached the customer care and the local idea outlet balaji services, dharampeth nagpur they have not replied why it has been changed or furnish the reason for the same after my repetitive request. As in plan there is no change in benefits only the rental has increased by rs.50.

The store people said that this plan...
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B
balakrishnan1977
from Ponnani, Kerala
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Did not given the offer 3g package

Sir, as per the offer was given to me on 04.4.16 i recharged 3g mobile data of 950 mb valid rs.249 for the period of 28 days. But the activator gave the 950 mb for the period of 21 days only. I contacted the idea customer care and ask the offered package. But they replied that they didn't give the offer to me. I kept the screen shot photos of offers which was given to me on 04.4.16. Hence i request you kindly help to get the offered package...
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D
dinesh_07
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promotional/marketing calls even if i am on dnd

Address:Mumbai City, Maharashtra, 400058
Website:www.ideacellular.com

my account number :[protected]

Please refer my earlier communication,

1) my mail dated 02/04/2016 and reply received on 04/04/2016 from yogesh bhalekar, customer service team, idea cellular limited.

2) my text message on date 02/04/2016 18:48 pm on dnd portal 1909 for complaint registration

3) reply received from iz-idea for communication id c1-[protected] 02/04/2016 complaint...
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H
Hukam Chand Sharma
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint in respect of fraudulent commitments to the customer mobile no. 8146806092 and not resolving the complaint

Address:160055

This is with reference to a fraudulent commitments by the company officials/staff regarding portability of mobile number [protected] from airtel to idea. The committments are as under:

1. I am existing customer of idea having contact number [protected]. The idea officials mr. Munish (Mobile [protected], [protected]) had offered to port another mobile number to avail free conversation between mobile number [protected] & [protected]...
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M
Muhammad Aasif
from Raipur, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heavy charges on data pack proration#

Address:Indore, Madhya Pradesh, 452010

My Account no is[protected] comes under the Gold customer.
I have a iplan999 with bill cycle from 5th to 4th of every month.
I have around 2GB 3G data for month when I was reached near to data limit on 20th march have made the changes on iplan and increase the data pack with more 1.5 GB, on next day I got the mesg my unbilled amount goes to 4800, I have made a call to customer care to knowing these charges but unfortunately...
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Naaga
from Trivandrum, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g net setter malfunctioning

My number is [protected]( kerala circle) and it is an add-on connection of [protected](Both are postpaid connection). Recently upgraded to 4g connection, but after up gradation, we found that the net setter is malfunctioning such that the message is coming as "10 mb data usage consumed during the period even myself not using idea net".( ref invcoice no:[protected])

Please note that during my office hours mysel[censored]sing the wi-fi...
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R
rajansinh
from Mumbai, Maharashtra
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Add my email address [email protected]

Address:Gandhinagar, Gujarat, 382042
Website:www.ssscpoindustriesn

Pls my mobail number is. [protected] my all call detail is my e mail i'd [protected]@gmail.com, all call detail sendsfgjkktdcnmkjgfcc nmjgvvbnnxx gfsx. Bz vbvvdxbnnvxcbmkjgvvnmmjvcc. Nbvvbnnjvvv.


[protected]@gmail.com...
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S
sreedevi s
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inept service from your customer executive

Address:Thiruvananthapuram, Kerala, 695011

Idea customer care executive Mr. Ramesh( from Kallampally idea show room) persuaded me to change my 3G connections Easy Share postpaid connection to 4G. After this upgrade my net setter is malfunctioning. Then he changed one connection to 3G. Again same error message was displayed. As per his advice, we went Kesavadaspuram Idea branch and sought help from them. As indicated by them we went Service center in Tamapanoor. Their opinion was "Since...
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