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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Gandhinagar
Gandhinagar District
Gujarat
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382011

Idea Cellular reviews & complaints page 460

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S
Sukhvir Sidhu
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Tower installation in punjab

Address:Patiala, Punjab, 147102

Hlo sir mene tower lagane ke liye aman bajaj ji se contact kiya tha unho ne muje 150000 rupees liye lekin sir tower nahi lagya pls refund my amount sir and contact me on my number [protected].[protected]
Pls sir contact me i am from samana patiala punjab india pls sir contact me...
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H
Harish Munigela
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call drop issue

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:www.ideacellular.com

Hi Team,

I have raised a complaint on call drops issue on 15th March 2016, Communication id is c1-[protected]. Each time they are closing the request with out providing resolution. They are saying as per the company process, they will close any ticket even if it's not resolved with in 7days.
I am using idea since 2 years and facing this issue after converting into 4G....
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M
mangesh wagh
from Pune, Maharashtra
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Deduction of Rs 110 on 1st April 2016

Address:411002

Dear Team,

My mobile no [protected].
On 1st April 2016 I made a TOPUP of Rs 110 and to my surprise on the same day that is on 01st April 2016 the my balance was reduced to Rs 1 only. That is there was a deduction of Rs 110 from my main balance .
So pl let me know how and why my main balance was deducted with Rs 110 on 01st April 2016.

With thanks & regards,
Wagh...
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A
Ashish231
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor connectivity & call drops

Address:Panchkula, Haryana, 134409

I have been an Idea customer right since the inception of your company & have stayed loyal to the company despite easy portability options available now. I have three IDEA nos. as listed below :
[protected]
[protected]
[protected]
All three nos. are presently being used on Iphone 6 / 6s with nano SIM.
We have been facing a huge problem of poor connectivity for the past one year & now call drops over the last...
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U
Uma Parvathy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid connection - customer service

Address:Pune, Maharashtra, 411045

I ported my number from airtel to idea about two weeks back (Around 10-18th of march). Since then till now, i have to call them about 15 times regarding various complaints:

1) i had called the customer care to inform even before i left pune that i will be traveling and i would need connectivity. The data did not work as soon as i left pune and remained such even after repeated calls to the customer care. I called from hyderabad...
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N
Nanduph
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Falls navigation of web pages

I'm using my mobile to browse internet daily.. But now a days while browsing some Idea Cellular's advertisement type page will come when clicking on a valid link.. That means, navigated to a false page.. It's very annoying for a user.. Please take necessary actions against such illegal activities which is frustrating their customers..

The following is that false page:

ideaappshop.opera.com/on-boarding?onboarding_id=GLOBAL%23onboarding%23idea&targe...br...
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A
ankitkhurja01
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bill generated - getting abusing & threats from idea people

Address:201301
Website:Idea Cellular Limited, A-68, Sector-64, Noida-201301,U.P.

Hello sir,
It is very shocking that my wrong and high bill generated when asked to correct my bill, start calling to my family members and relatives using abusing words.
I have not received my bills since last 4 months. Suddenly i received calls from someone from idea. That my bill is due for 3800. This was threatening calls from idea numbers [protected] from idea saying that she was calling from idea sec- 64 noida. Then i simply...
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N
nkmeena123
from Mumbai, Maharashtra
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Lost mobile along with sim card

Address:New Delhi, Delhi, 110032

Sir,
My name is sangita and i have lost my idea prepaid sim card at 4.30 pm today,
So i want to block my sim card immediately, so that anyone cannot make use it illegally.
Please acknowledge me asap .
I shall be highly obliged to you for this kind work.
My no. Is [protected].
Currently, i am in a-1 east arjun nagar, shahdara, delhi 32....
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T
tarun.gutc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2G speed on 3G pack even after complaint.

Address:160102
Website:idea.com

My idea mobile number is [protected] and recently I changed my net plans to 3G and in the starting it gave very high speed let me mention the pack was 1gb unlimited but when I utilised 450 mb the speed went down I reseted my mobile and also contacted the customer care he told me to reset the setting and restart my phone and I did so but my speed is still being capped by the company they are conning me....
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A
Abhijit Bansode
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint of customer care executive: poor customer service

Address:Thane, Maharashtra, 421306
Website:www.ideacellular.com

Hello team,

I have been a loyal customer of idea and had been using the idea connections since quite a ling time.

The customer service you offer is lots better than other service providers. However this time when i called 198 and had a very unpleasant experience.

It is appalling to witness an employee of a reputed customer service departmentbehave in such a manner. I was both shocked and disappointed...
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S
Singh rajdeep
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my mobile no 9855454037 which has been barred

Address:147001
Website:Ideas cellular

I received a msg from your company on 31/3/2016 regarding the submission of my residential documents which were submitted by me on the same date in your idea showroom bindra communication, tripuri town, patiala. But your company barred my calls on 1/4/2016.I again went back to bindra communication but got the infomation that they had submitted my documents to your company's ro office and told me that my mobile will start working in few hours.But...
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Vikram Patle
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea 4g

Website:www.ideacellular.com

Company has provided me 1 gb 4g data for converting my sim to 4g, *125*9# is the data check no. for 4g only, it is showing 1 gb data, but when i tried using it gave me 2g speed, i called the customer care 2 times, first time they said its a setting problem, i checked all settings, it was all ok, second time they said i have used all data, i have moto g 3, its a 4g handset, i had 4g network in bilaspur (chhattisgarh), and if i am unable to...
+1 photos
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B
bennet2016
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Robbery

Address:380051

Sir,
My name is Bennet Varghese and i have lost my Idea Prepaid Sim Card.
so, i want to block my sim card immediately, so that anyone cannot make use of it illegally.
Please acknowledge me ASAP.
i shall be highly obliged to you for this kind work.

Kindly let me know where the last signal coming from which area

My number is [protected]....
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bharat1312
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prorated charges while changing plan

Address:201301

I have using two idea number [protected] and [protected] in corporate plan.
i got a call to change my plan and i asked that whether i will be charged any extra amount and got a reply that no other charges will be incurred. i have got 212 RS for 1 day for[protected] and 624 Rs for 3 days for [protected] as proration charges.

First Question: why ur executive call between the bill cycle and why they dont tell about proration.br...
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A
AnkitJain1993
from Agra, Uttar Pradesh
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Idea complaint-169338937151 closed without resolving without refund

Address:Jaipur, Rajasthan, 302018

My complaint with complaint number[protected] is being closed without resolving it.
First of all its their fault of charging rs 50 from my account without any valid reason for the reason they call --"incorrect charging".The complain got registered on 29th march.
Secondly they give false promises to resolve it by 30th march 10:17:00am.
Snapshots attached at the end
31st march i talked to customer care regarding...
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Address:208012
Website:www.ideacellular.com

Sir,
Myself ashok kumar arora resident of kanpur, uttar pradesh phone no. [protected] is a customer in your company since 2009.I was happy with your company services since then and no complaints were ever made.I decided to take up your idea easy share plan and port all my families comunication/internet services to idea.
Thus i ported my numbers
[protected] (Ported from air tel to idea on 19/03/2016)
[protected](Ported...
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A
Avinash Sanadi
from Bengaluru, Karnataka
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Sim problem

Address:560068

I bought the above given sim card on February 2016 from a local store, Bangalore Karnataka and the mobile number of new sim is ([protected])When I called 59059 the next day evening as instructed on the packet I got the answer that the call could not be completed and directed me to call the customer care. Nothing could be done by calling the customer care of the company. Then the dealer called the service centre and they told that it would...
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Address:New Delhi, Delhi, 91
Website:www.ideacellular.com

Dear concern,

My name is sarbanti sharma, mobile number [protected] which is deactivated.
Firstly i want to share the things which is done by the idea comapny.
They generate a wrong bill payment of rs.1698.51.
After the discussion with the customer care of idea, they said that it was due to roaming pack activated in your mobile. I already stopped the services also. Hence before month bill generated rs600...
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Address:Gurgaon, Haryana, 201010
Website:swasthik consultacy

The person who used this idea no [protected] froud with us .this person take rupees 18600 from us for job in maruti company gurgaon but now his idea no is comes switched off when we reached his office with police we found there large no of froud idea sim card but we have no idea about how to reached this person if you can helped me pls contact my email id:-amit.pamit.[protected]@gmail.com...
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F
Former Employee
from Pune, Maharashtra
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Harassment by idea cellular

Address:Mumbai City, Maharashtra, 400066

I am a customer for last 6 years who is being constantly disturbed and harassed by the sms sent by idea even after being registered in dnd. On an average 2-3 messages are being sent under the name of service sms as said by the idea helpline either promoting www.bookmyshow.com or constantly forcing to download the app. The customer support, social media has not been able to do anything. I am not contemplating a legal action for violation of...
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