Idea Cellular Complaints & Reviews

Dear Sir/Madam, I am very sorry to bring forth the unruly and rude behavior of the Idea cellular employee who shared his name as Shaikh during tecalling. This is in reference to my complaint in regard to the incorrect billing for my post paid number [protected] for the services never subscribed or used.
I had lodged a complaint with the idea cellular telecalling dept. wherein my complaint was accepted and was assured that the case...

Sir i am archana sharma. i have recharged my data card with 202 unlimited 2g plan with 1.25 fup limit on 27-3-16. i used my fup limit on 28-3-16 afterwards according to the company the speed will 40 kb/s but my speed was 3 to 15 kb/s. sir i kindly request to increase my speed or give unlimited 3g recharge(that you can't) Mobile no. [protected] city morena m.p...

Two days ago, I was surfing from my mobile and then a new tab open of Gamifive and I immediately got two message of starting some service for 15 days and 75 rs. from my balance was deducted. I haven't subscribed for any service. I was just surfing and randomly tabs open and my balance was deducted.

I want to get my balance back.

plz do as fast as possible....

My idea cellular post paid belong to karnataka [mob - [protected]]. 18th and 19th march 2016 i was in tamilnadu and oddisa. The lates bill i have receive which includes 60 rs extra as internet usages in oddia and tamilnadu. I have postpaid plan which includes 1gb 3g data and then unlimited 2g data. When i have talked to customer care executive they gave reason the in oddisa and tamilnadu they dont have their services and they use 3rd party...

Hi, i received a legal notice for my outstanding amount, i was in usa in year 2013, and despite my repeated request to close my number it was not closed and idea keeps on sending me bills, i now received a legal notice, the contact person which is mentioned in mail(Amit [protected]/[protected]) is not picking his phone, i want to settle this issue so request you to please send me the details and how to pay the same. The idea account number...

My mobile number: [protected] I am yesterday 3G sim to 4G sim upgrade and give me 4G 1 GB data but 4G network coverage not available I correctly LTE mode on but 4G network available but next seconds change to 2G network. I very sad.I many times trying 4G network but not available 4G network. So, you give me for 4G 1GB 10 days validity please expect validity date because you not give me 4G network and I not use 1 GB so please expect validity...

Dear Idea,


You have increase my rent without intimation. There has been no communication from your side regarding rent increment. Without informing customer how you can increase my rent and prepare bill accordingly. This is fraud. I want my money back else will have to port my number to vodafone. In total we have four connection in my family. We will port all four connection. We dont want to be with such company who...

I upgraded to a new idea 4g sim. mobile number [protected]. my issues started as i started using idea 4g. i bought a data plan of Rs.246, 1GB 3G+ 1GB 4G, and i consumed 1 gb 3g data without any problem and no data was deducted even if the network switched to edge. but when i was left with only 1 gb 4g data, balance from main account was deducted. So, i called 198 to log a complaint and explained the whole situation, he gave below explanation,...

I'm Maharashtra Idea Postpaid Customer Since Past Few Months


On 17-March-2016 my Phone was Lost and I Immediately Called the Idea Toll Free from Friend's sim to Barre my No.

Executive Told me I Can Renew My SIM by walking to Nearest Idea Store I will Immediately be Provided with SIM and Get activated in 2 Hours.

And Next Day When I went to Idea Store in LONAVALA they told me to come when...

Dear Sir,
as per calling from idea that number port then, i am paid amt and sim card received from idea co.

then call many times many number for ex.[protected], [protected], [protected], [protected], [protected], [protected], [protected].

call first time call back you but call not received then call after hour/half hour call not received all number.

Dealer detail:-
Creative Group of Companiesbr...

Respected Sir,

I have recharged 2GB 3G data for Rs. 279 on 24.03.2016, 9:58 a.m. from idea app. I have received 2GB data. When i have checked my balance data in evening 6:00 p.m.i have found that only 1400 MB pending in my data balance. I have found that company has deducted my 600 MB. I have checked my usage from my mobile application, i have found that i have used only 196 MB.

So company has wrongly deducted...

Dear Sir, Please help as i was using an Idea Postpaid number [protected] which i had migrated into prepaid i visitied Idea store situated in ghandhi nagar moradabad where i met Shikha i gave her my id and photo and clear all outstanding she gave me one prepaid sim and told me number will be diactivated for 2 days and new prepaid number will be activated but 5 days past prepaid number is still not activated yet and number is deactivaed as i...

Hi,

I am very important customer of idea cellular and i have 7 postpaid numbers from idea in the firm name of mywaays.

I had 5 plans of 499 rs and 2 was of 125 rs and i got the bill of 6187 rs and for me the bill charges were wrong. Since then i am visisting the idea office of panipat for the billing statement but i have not got any statement yet.

This is really frustating for me and in the begining...

From:
G.Praveen Kumar
Plot No: 114, Door No:1/11, 1st Main Road,
Venkateshwara Nagar,
Ramapuram
Chennai – 600 089.

To
Ideacellular Limited,
PSA Fort, OMR -96, 1st Main Road, Nehru Nagar,
Perungudi, Chennai, Tamil Nadu 600096

Sub: 4G Sim with 1GB Data Free for Idea No: [protected] Account No:[protected]

Dear Sir/Madam,
Hi br...

Sir, this is to inform u that i was using a vodafone connection and one day i got a call from idea and they asked me about the plan of my prepaid number to which i replied as per the situation then they told me the plan which currently idea was offering in which he promised me that iwill get 30 paise per minute local calls and 35 paise per minute std calls throught the life of the sim which i find a bit economical as compared to my current...

I am Mr. Madhav Govind Ganpule my idea postpaid Mobile No. [protected]
at the time of activation of above mention mobile No., i have give all required document. but the address appear in my idea cellur bill is wrong.

address in your record is
962, Sadashiv Peth, Near Lajjat Hotel, Near Ganpule Classes Building, Sadashiv Peth, Pune 411030,
instead of this above mention address please update following addressbr...

5.5 GB data was available on 23 mar 2300 PM another recharge of rs 49 was done to add on time on mob no [protected]. But I found the instead of adding the data company has vanished the 5.5 GB data. When I called customer care SR officer Mr Amit says on next recharge balance is vanished. Every I use to recharge before data expiry. But time they cheated. I m using DoCoMo, Vodafone & Airtel also. 3 no of Idea on net. The balne data has to be...

I buyed a idea postpaid connection from idea gallery before a weak i submitted my addar card copy n 2 photos with id proff n address proof n they told me that the boy will coming for verification, after 3 days a call came on my alternate number n he asked all my details n he said he ill visit at home for verification i said him ok..next day he came for verification at same address n he asked my id proof i submitted him he said that its ok...

I am using idea. I got balance pop up after 2 minutes I ending the call, it is too late. I have complained about to the customer care. The customer executive name was Syedali. They have no responsible for this problem. My mobile number is [protected]. Manytimes it happens to me. Without even showing the internet balance popup, they had deducted my main balance. They having a responsibility to show the popup but not taking action for this....

Sir(s),
Recently, while looking for some specific programme, I accidentally happened to initiate the Games Club subscription in my phone. I do not wish to play the game. My efforts to stop the subscription fails each time I try to stop it. Please help resolve the problem and oblige. I am unnecessarily being made to pay Rs 75/- towards its charges.
Thanks and regards.
Col (Retd) J K Bose...