Idea Cellular — Wrong sim number updated

pradeep.r83

Address:

Chennai, Tamil Nadu

HI, I ported my mobile number from AIRCELto IDEA, and i had a very bitter first experience with IDEA. They have updated the SIM card number wrongly and my number is not activated for last 3 days . After many followups nothing worked out. Seems i made a big mistake porting to IDEA. Mobile Number : -[protected]

Was this information helpful?

No (0)

Yes (0)

Idea Cellular customer support has been notified about the posted complaint.

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We request you to dial 59059 for tele-verification process & verify your details to activate your idea number. For further assistance, please contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

pradeep.r83

Hi,
The problem the SIM number is updated wrongly in the system, because of which my SIM is not activated.

When I dial 59059, am getting "Out of service area " error .

Also when I restart my mobile, am getting "SIM NOT PROVISIONED".

What is the procedure to update the SIM number in your system .

Why you people are so careless. Almost 3 days I was in isolation .

Please help to solve it asap.

Thanks & Regards,
Pradeep R.

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 17th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular