Idea Cellular Complaints & Reviews

My number[protected] is changed from post paid to pre paid where as it is not activated yet, i am not getting any assistance from the customer executives.. whereas verification call from the same no. [protected] isn't accepting for any enquirer. A call from [protected] is also not receiving since fro 23:30 to 00:00 for asking for assistance.

Presently I am using idea cellular network. I am using corporate plan IDBI45 in AP. As I shifted to TN. As IDBI plan not available @ Tamilnadu. I requested to convert my number to prepaid so dt I can choose better option of Porting to other network. Idea store not resolving problem. All my communication is to the cont only. My services has barred.

I have made a payment of 1095.32 Rs and change my plan @ Around 8:18 Pm on 31st Jan 16, and got a SMS that limit has been revised and now limit becomes 2200 Rs and in morning @ Around 9 Am that my Bill has been raised of amount 4351.84 Rs ... its amazing that without any usage how this bill got generated... i also made a several calls to Call center and spend hours to get the solution but result was ZERO... one of the agent also conform that the info provided by call center was incorrect & they close my reference No C1-[protected] without giving me any solution ... even i replied with "N" for the same ... Mails not getting replied no one is taking my issue seriously and my Services to the No [protected] has been suspended & Not getting proper response from Customer care team.

Hi,

Company-Idea Cellular

I am holding a idea numbers([protected]) for more than 6 months for some time i dint use the number.it was active on 2nd feb and i have recharged it with 175 rupess for 28 days internet pack and 4 rupees is the available balance)

as my spouse is using this number and cant visit to any idea customer service center. so i visited IDEA customer service center (f-163 jagatpuri east delhi 110051) with the hope that problem will get resolved
But the problem was not addressed as the number [protected] belong to different circle and they cant take it forward the request
i am in delhi and cant take a day off and visit the idea customer care center mathura which is 200 km far from me

Desired solution-number activation with all available balance

Regards
Ravi Sharma
[protected]

I recharged my Idea Bihar number with amount 348 to free Idea Local calling for 30 days. After 20 days I noticed that my balance is getting deducted for local Idea calling so called customer care and response was socking.
They told you have recharged your account with rupees 15 for another tariff so previous one has expired. I explained them saying that I have not recharged my number with any amount and why I need another tariff since have already free calling tariff, but they are not ready to listen me.
I think this is another way to fraud their customer and make money out of it by forcing them to recharge again, because first of all I have not recharged my number with 15 rupees, and secondly who want to recharge to replace free call tariff with paid calls.

Res sir/mam

i recharged my mobile number [protected] on 28th january with rupees 550 and 246 and after few hours of recharge all my talktime balance and data balance was nill i.e. 0 and again i recharged on 29th january with ruppes 550 and 246 and same happened again. all my balance was lost without any reason...please sir help me for this. Kindly refund all my balance . I am not able to afford this loss...

Thanks
[protected]

I proceed for a new postpaid sim through online request and they call me for documents and security submission after that they came & collect all my documents and security amount(Rs 300) . and he says sim will take 3-4 days for varification process after that it will be activated but after 3 days i called to documents collection boy and inform him for the delay and not done any of varification process by idea . Then he says he will update to their seniors and also give me their seniors no.& and i call to his senior and inform then he behave like a uneducated person and says it takes a time a lot . after that i am trying to call him but he is not reciving our call . It is very poor service by idea . i have completed one week to wait for idea sim activation. Even now sim is not activated

Sir/madam
m using my no. [protected] from last 6 years and from last 9 months m using this number in relience postpaid than port my number in idea from last 2 months and this is my home number from last 6 years but the idea cellular inactive my number after mnp into idea after using this number in idea cellular more thn one month just becoz m not in touch with this number becoz m out of my state from more thn one month. when i go to customer service point in rohtak city they said that u have an arrear from last operator so that your no. is inactive, pay the arrear. than i pay the arrear of 90 rupees to relience ...than the idea said that this number is not more your's.
and this is my only home number from last more than 6 years...please ...active my own number ...idea cellular custome rcare point said this number is inactive from 12 jan 2016.

bill reciept is attached with

I can't make or receive calls in my new idea sim card ([protected])
Tryed in different handsets

I'm not activated call blocking
Caller id hiden

Also Tryed manual network registration

Gprs is working.
Noo outgoing call.
Noo incoming
Noo outgoing sms

Usd codes working
I have 40 rs balance

Please help

From today morning no signal on Idea Cellular network. I have been using since long. I have not faced this type problem.My grienvence are explained to customer care

My mobile no is [protected]. I am not getting any SMS that will tell me my billing amount. I am facing problem at the time of paying the bill. Please do the needful .
Regards,
Leena Chatterjee

Dear Sir,

This is Extremely Cheating that you had Done. I Recharge My Mobile Number [protected] through your Idea Mobile App. There it is Showing on 147 Recharge You will get 6000 MB and i earlier complain you and you Updated the Application but not refund my Money.

Now Your Application is showing 600 MB But when on 24 Jan I recharge than it is showing 6000 MB. I am again Sending you the snapshot of 24 Jan and kindly process the refund of my 147 rupees or provide me rest 5400 MB Data.


My Earlier Service Request number 1-[protected].


I Had attached the Images of 24 Jan When i recharge. Provide me full benefit or refund my Money of 147 rupees.


Sir when i filed this Complain than You Updated your Application but you prove that Customer is wrong. Kindly Refund my 147 Rupees or Provide me 5400 MB Data. I will really thankful to you.


Regards

Asif Rais

[protected]

Alternate Number [protected]

On 24.12.2015 i got offer message of one GB data offer for Rs 62- recharge.
After recharge i got only 300 MB only.
when i complain the customer care, they say ther is no such offer. only 300 MB data for that Rs 62-
just like the above, i recharge rs62on.01.01.2016 first they provide 300 MB.Later they provided bal of one GB.
the offer message is always not in message box.

Hi

i m using idea no [protected] since many years. i never had any problem but now in the month of january i have been wrongly charged of 297 rs as a games downloading. phone which i am using is nokia basic phone in which we cant even use internet. they are still saying they r the right charges. but they are truly wrong charges.

kindly help in getting this problem fixed.

thanks

inamul hasan

This is to bring into your notice that on[protected], I have done two online transactions which is for “IDEA cellular” a mobile company towards the post-paid payment for Rs. 1616.
First time have made payment for Rs.816 the on line transaction displayed “successful” and again one more for Rs. 800.
In total Rs.1616 has been deducted however the money has not reached to “ IDEA CELLULAR”.
The reference for both the transaction is
1, JKW452ZB8KJ1ZRO29EIN,
2, 913NT2HYL6PA0F572G0D,
I like to request you to kindly look into this and do the needful immediately

Hi, I have 3 Sim cards of Idea.
One of that was Vodafone but I portabled it to Idea. Rest of 2 are of Idea.

I am getting pre-recorded calls from Vodafone on my all numbers daily (2-3 times). I activated DND on my number but still facing same problem.

I told about this problem to Idea, they told you have to make complaint against Vodafone and when communicated with Vodafone they told we will not do anything ask Idea to stop this calls.

Pattern of phone number +911488******

Please resolve the issue.

Dear,
My idea number is [protected]
Has deducted balance rs21/- of my account and your customer representative is not interested to refund my balance and your customer representative darmesh jharia is talking me round -round.this is second time to deduct my account. This is not a good service of idea as a like so smallest company behaviour and I also promote this service of idea in social media.

Please look the matter and do needfull

I reside in kasarvadavali, ghodbunder road, Thane. Bought idea sim in sept 2015. Since then I have been facing network issues on both my numbers.people are unable to reach me and call drops are very frequent. I have got my sim card replaced as well but that didn't help a bit. Also, idea charges people extra money by subscribing them to services they never requested in the first place. Customer service also doesn't help to resolve the issue regarding unnecessary charges. Please look into the same as phones are really important to stay connected and my network provider fails to provide me the most basic service - NETWORK.

My sim is locked now how to unlock it. i have iphone 5s and it shows required puk code can you tell me for my number what puk code is for [protected]?

I had a sim card +91 83510 55751, and from some times m not using it, and these days i got to know that someone else have same no. He can miss use my no.