[Resolved]  Idea — not able to send sms for porting in., 1900

Address:Dehradun, Uttarakhand, 248171

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions
My no [protected]
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Sep 13, 2017
Complaint marked as Resolved 
Sms sending and suffering from new issue
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Idea Cellular Customer Care's response
Hi,

As checked, your service request is created.please find service request number[protected], we will shortly get back to you.

Regards,
Simranjeet Arora.
Complaint comments 

Comments

Company changed the plan and charged extra without my permission
my mobile details is
Account Number Bill Date Billing Amount Due Date
[protected] 23-AUG-2017 991.64 07-Sep-2017
Idea Cellular Customer Care's response, Sep 20, 2017
Verified Support
Dear Customer,

We would like to inform you that, your concern has been initiated by us under ref. no. C1-99131093853 and expected completion date is 22, September 2017.

Regards,
Lakshmi.
My bsnl number [protected] to porting idea. Then after few days i receiving massage for tele verification and given number 59059.
But calling to that number please check the number you have dail
59059 is not connected.
Idea Cellular Customer Care's response, Sep 20, 2017
Verified Support
Dear Customer,

As checked the details, your number active with us.

Regards,
Lakshmi.
Now I'm suffering this issue unable to port

Idea Cellular Customer Care's response, Sep 20, 2017
Verified Support
Dear Customer,

We have forwarded this to our respective team. Our conern team will get in touch with you at the earliest.

Regards,
Lakshmi.

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