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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 285

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S
sonu4318
from Noida, Uttar Pradesh
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multiple times balance deduction

I am an idea network user. Once there was a balance deduction due to data was on and i was not having data balance. I complaint customer care regarding that and customer care activated a setting to avoid such balance deduction. I continued using the same network. After few months (Approx 5 days ago) the same cause of balance deduction happened and 24 rupees were deducted. After that i complaint again customer care and they told me the same...
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K
Kishore Krazz
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount of rs.35 have been renewed

I have received a msg tht d idea cellular has renewed 35 for subscribing d blue lima. I didnt subscribe anything this is done without my permission. This is a bad thing from idea network so stop this here after. I need a clear verification about the amount renewed. This looks like that the idea is cheating the customers hope. So stop this nonsense....
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A
aparna22jagtap
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activating bluelima services without permission

Address:Jalna, Maharashtra, 431203

Dear sir,

I haven't requested for skillederby gaming, game mania, bluelima service, and etc. Even i don't know what they are?. Still i am getting messages about activation on request and deducting charges without my permission.
My idea mobile no. Is 70387000
18

Kindly look into matter and refund my money.

And requesting not to do for others also....
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R
ramesh139
from Chennai, Tamil Nadu
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offer date reduced

Address:518134

Sir, my idea prepaid sim no - [protected], and registered my mobile number, e mail id in idea. I was recharged with rs-97/- 3 g data for 28 days and rs-27/- 0.30p/p m for 56 days for local & std. But 3g data 5 days and second is only for isd not for local & std. The message has sent me by idea cc. All offers has been througly checked several times by my demo sim & with my mobile the same offers recharged, (I am also retailer of idea) i asked...
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A
Aditya@1983
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closure of cug connections

Address:Kolhapur, Maharashtra, 416509

My company, wants to close some of our idea cug mobile nos & data cards but we are getting very poor response from the company. Relationship manager is not helping us in any matter and we have mailed the details to [protected]@idea. Adityabirla.com also but there is no respnonse. Now they have blocked our outgoing calls of all our mobile nos whereas we want only a select few nos to be closed...
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S
Sureshanand Bhandari
from Aligarh, Uttar Pradesh
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recharge of 303.00 has no refund by idea cellular

Address:Udham Singh Nagar, Uttarakhand, 263153
Website:idea cellular

महोदय मैंने १४.८.१७ को सुबह ८.४५ पर अपने आईडिया फ़ोन पर अपने ही paytm द्वारा ३०३.० रूपये का रिचार्ज किया था मगर मैंने गलती से एक रिचार्ज १७ रूपये का कर दिया उसके बाद मैं कोई भी फ़ोन...
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9
92rahul92
from Pune, Maharashtra
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bluelima subscription

Address:411002

Again a surprise from! Dea service provider...

I never activated bluelima subscription but just i received an sms of renew alert sms.
! Dea team please refund my money deducted earlier of bluelima subscription if you are abide to follow customer satisfaction polices governed by trai.
Hope to received my earlier deducted money asap ([protected])....
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R
Ravisha Panchal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea sim card not activated

Hey. I need an alternative number as soon as possible. So i bought idea sim card they told me that number ll b active in 24 hrs. It has been more than 24 hrs now. So please activate it as soon as possible.. As they employee of idea came for varification. And everything was fine. Just the sim is not activated.. And i need it as soon as possible.
Kindly do the needful did.
Regards
Ravisha panchal
Alternative number...
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S
saurabh agrawal 1976
from Bengaluru, Karnataka
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misbehavior of your staff and non cooperation

Address:Nagpur, Maharashtra, 440002

Dear sir/madam
My idea number is [protected] would like to change my plan from postpaid to prepaid. Regarding this i visited idea shoppe near telephone exchange square c a road nagpur, where ms tohmina (Cell number [protected]) attended me after a very long time and she is not cooperating me for the same.
After visiting 2 times she told the documents. When i reached with the documents, she told, she is now telling that it will...
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C
Chirag S. Raval
from Ahmedabad, Gujarat
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name updated wrong

Team,

Greetings

Based on earlier request please look in to this and confirm why still my father name is not updated as per given adhar card copy and also the query was raised for same it's still sureshchan instead of sureshchandra, this is to update you i have already told idea field executive based on bhavnagar for the correction, please expedite this on high priority or else i will escalate this to trai for...
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A
Ameya Raut
from Roha, Maharashtra
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unnecessary deduction due to involuntary activation of vas services

Address:Pune, Maharashtra, 411001

I have never voluntarily activated any vas service, infact i never would waste money, bt apparently from last week i was charged for gaming vas about 35rs then today i was charged 15 rs for music this is not acceptable 50 rs has been deducted without my consent, if this is going on with idea i rather change my card than getting fooled...
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A
akr1993
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

value added services getting activated automatically

Address:470124
Website:www.ideacellular.com

Every month value added services are getting activated without my consent. And for this month i have been changed for 4 different vas and total unbilled amount has reached rs.230. I have requested the customer support and but in vain. At first place, customer support deny to register waiver request. One of the customer support even argued that you must have done this intentionally. This is really frustrating. This is the worst a customer...
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S
sssp.tomar
from Dalsingh Sarai, Bihar
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cheat me

Address:New Delhi, Delhi, 110062

Heelo,
Meri complanit matrix marketing solution, a-96, saket, near, metro station, delhi
K liye hai, is company ne mujhe meri passand ka number dene k liye kaha, executive mere office main mujhe meri pasand ka number dekar gaye, unhone sim di aur meri passand ka number bhi diya, aur rs.300 bhi liye, kaha 24hrs. Main sim activate ho jaygi, maine whatsup par bill bhi magwa liya dt[protected] bill no. 2128 hai, plam-399, hai....
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Hi, i am seshasai, i took 3 post paid connections from idea. Myself i am not satisfied with the services provided and i ported out from idea to another mobile network. But i still continued to use the number +91 [protected] which is under plan 199/ month. I have been charged over amount on the number and i requested the details of the charges but i didn't receive them. Unfortunately, i crossed the due date and the charges imposed for the late...
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B
basant_kumar
from Pune, Maharashtra
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postpaid overcharge

Address:Pune, Maharashtra
Website:www.ideacellular.com

I was a postpaid customer of idea, account number[protected], i have been charged rs 2990 for using 750 mb of data, when i decline to pay the bill saying it is overcharged, now they are harassing me t pay the bill saying if it is generated then you have to pay no matter if it is incorrect, now they have sent me legal notice too, i visited there idea store to ask for correct bill they accepted the fact that this bill is incorrect and took...
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N
niteshyad07
from Gonda, Uttar Pradesh
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sim started but first recharge not done

On 22 August 2017, I buy a idea SIM in Chandigarh University and it starts working after sometime but till now the first recharge has been not arrived which give me unlimited calling with 1GB data daily for 84 days.. I requested to you to please gave me my benefit of SIM which I have bought...
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M
Manoj Patekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulently subscribed for blue lima without any request

Address:Aurangabad, Maharashtra, 431001

Subject :- blue lima service is activated on my cell without my reqest
Mob number :- [protected]

Complaint :- i have received a message from idea cellular network that i am charged rs 35 for my request of activating service of blue lima. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. I have immediately cancel the vas activated. Now this is very bad...
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Address:Pune, Maharashtra, 411057

Today, 28th august i received a message that "bluelima" service has been activated on my account with charges of rs. 35/week for a period of one week.
Furthermore, in order to deactivate it, i have to send a sms explicitly!
First of all, i have not requested for activating any service. And yet i have to inform to deactivate the same!!
I have no idea what this service is.
Please remove this service and refund my...
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K
Kirty Varshney
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge mis selling

Address:208006

Dear sir,
I have done special recharge of rs 195 from paytm website on mobile no. [protected] belonging to cellular services of idea cellular services. The site is showing the validity of 28 days for unlimited idea to idea calling and 1 gb data per day, while after recharge i came to know by text message that the validity of internet pack is only 5 days.

I am requesting hereby to reverse my recharge amount and cancel...
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U
Uttam Tak
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pro rata basis charges rs 12400 around-idea cellular-uttam tak mobile:9829632799

Address:380061

Dear Team,
I changed my plan from Rs 499 to Rs 349 and plan successfully changed on same day within two hours (billing cycle 1 Aug 17) and it also started showing unbilled amount approx Rs 12400 exceeding limit of Rs 2499.
I immediately complaint to idea store and they told me this happen due to pro rata bases and i have to wait for next billing cycle to rectify.
Since than my number is barred with reason exceeding limit...
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