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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Gandhinagar District
Gujarat
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382011

Idea Cellular reviews & complaints page 284

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D
deepika kk
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amount not refunded

I was subscribed to glam divas pack without my permission and the amount was deducted . I deactivated it as soon as I got the message of subscription yet ₹35 was not refunded.w hen will it be refunded???...
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Address:Rangareddy, Andhra Pradesh

I have received a message from idea cellular network that i am charged rs 75&15 for my request of activating service of movies matti &blue lima. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. Now this is very bad that a subscriber is charged for a vas without his concern. Idea cellular service should be punished for this type of frodulant activity. Not only that i want...
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A
Aswathi Krishna
from Idukki, Kerala
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deduction of wrong bollywood diary charges

Today morning idea activated bollywood diaries service on my mobile and deducted 21 rupees without my knowledge.

This act from idea was completely without my knowledge and they did not ask me for any kind of confirmation before doing this.
I sent stop to deactivate this service as soon as i saw the message and want my 21 rupees back....
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A
Aswathi Krishna
from Idukki, Kerala
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looting

Today morning idea activated bollywood diaries service on my mobile and deducted 21 rupees without my knowledge. This act from idea was without my knowledge and they didn't even ask me for any confirmation before doing this. I sent stop to deactivate this service as soon as i saw the message. So i want to get unsuscribed to this service and want my money back....
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R
RIDDHESH SURATI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network in my home.

Address:380015

I called many times to idea customer care for network complaint but still, customer care didn't resolve my problem. There is no network in side my home. To make a call or receive a call i need to go outside of my home. Please resolve my complaint as soon as possible. We have 2 idea connections 1), [protected] 2). [protected].

Home address
31 chitrakut twins, behind management enclave, vastrapur, ahmedabad -380015, gujarat,...
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J
Jaswinder Singh begowal
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very slow speed on 3g network

Address:144621

Dear sir
I am jaswinder singh no. [protected] in punjab. My idea sim showing h+ network and provide speed like 2g edge. I tried airtel sim and get good network speed. I complaint to customer care but no solution came.
I have activate 505 plan for 105 gb for 84 days.
Idea cheat us showing 3g network and providing 2g speed.

With regards,
Jaswinder singh
Email [protected]@gmail.combr...
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S
Saurabh17764552
from Kanpur, Uttar Pradesh
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cellular services

Address:110094

I received a call from idea with exciting offers.
1.in 499 100 rupees discount for a year and 35 gb 4g internet data.
From day one i was facing network issue. And i complaint same day for network issue. Then cc told me that sir kindly wait till 11th july will resolve and inform as well. But nothing happened and they old me that sir wait till 19th and then 24th and then 26th and now 18th sept is resolution date for my issues....
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V
Visharad Sharma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for not getting such facilities on recharging with offer

Address:Kota, Rajasthan, 1234567v

I have recharged my account with ₹404 while it was showing an offer o[censored]nlimited free calls and free internet 1gb/day on 22 aug. But i m not getting free calls... I should get free calls or net on my no.. Immidiately.. Othervise i will change my sim connection because this sim company is making fool instead of giving or working on offers they promises to give...
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P
Paraz Engineer
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst network and worst service

Address:Kolhapur, Maharashtra, 416003

My complain regarding network issue from the beginning since i switched to idea is not been solved, trying to contact customer care on 12345 been waiting for 5-10 mins no one is available, need to change my plann no respond from executive but when plans r changed n charges got expensive yor plans switches automatically but now when plans got cheaper no response from yor side is this what u call service? I call it worse servise ever and on...
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S
sjtawrani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised vas service been activated

Address:411057

Since last one month i have been charged for some vas services which i have never subscribed for, the details are mentioned below:
1) 1st aug 2017, glam divas, charged 35/-
2) 5th aug 2017, store30, charged 30/-
3) 10th aug 2017, skillderby gaming, charged 35/-
4) 15th aug 2017, skillderby gaming, charged 35/-
5) 30th aug 2017, dindo, charged 105/-

I deactivated all these services as i got...
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K
K At
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge benefits not given

Today, i had recharged for rc193 (6 gb 4g/2g 28 days) on my idea number. The offer was valid at the time of recharging and still continues to be so. However, after waiting for almost half an hour, i found that the amount of net recharged was just 775 mb. I called the customer care number thrice, with the customer care executives responding with utmost neglect. Finally they informed me that the above mentioned offer is not valid for my mobile,...
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S
SHAMSHERKHAN BEHLIM
from Ahmedabad, Gujarat
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for services

Address:Kutch, Gujarat, 370201

Respected sir,
Kindly inform iam a idea postpaid customer and my cell no.[protected], last month i have change a plan monthly rental rs.399/- (Invluding all local call and std call free and daily 1gb 4g with extra 5gb) only tax and msg charge are extra but idea cellular sent me on my mail rs.1093.90 monthly bill after receiving this bill, i have call to customer care but no any feedback after i request for upc, after receiving code...
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S
Sajjan roy
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding 4g packs

Address:577002
Website:Www.idea cellular.com

Yesterday i have contacted customer support regarding 404recharge they told it's only for 56 days, so i sent message port, then they called me and told sir you are valuable customer we are providing you the special offer of 404 rupees 84 days daily 1gb 4g and unlimited local and std calls you can recharge any time, but now they are telling that it's not applicable for you, they have called me and told you can recharge any time you are applicable...
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DivyaGoel211
from Indore, Madhya Pradesh
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postpaid to prepaid pending

Address:Indore, Madhya Pradesh, 452010
Website:Idea cellcular

Case: postpaid to prepaid
Not happening because of no reason. I paid outstanding amount plus extra amount. (Rs. 900).
I was given prepaid sim. I gave adhar card. All formalities done and postpaid to prepaid was to happen in 2-3 days time. Its been 2 months.

My number 81xx31xxxx never got deactivated and i could not use prepaid sim.
Constant follow-up did not help.

I mailed tajinder and...
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S
samitushar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge and unnecessary deduction of account balance

Address:Pune, Maharashtra, 412105
Website:www.ideacellular.com

Hello Team,

I have done recharge of 404 rs on 28.08.2017 on [protected] this number, as suggested by idea best offer services. As per their information same day plan has to be activated once recharge is done.

But till date plan is not activated.

Also due to this when i was activate my data connection all my previous balance on same number is turn to ZERO (it was about 158 rs.).

I...
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P
pratullahoty
from Kotputli, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

benefits of recharge not received

Address:Alwar, Rajasthan, 301705

I bought moto e4 plus from flipkart and there was an offer from idea to recharge with 443 rs and benefits will be 84 gb data and unlimited calling for 84 days.

But i received only unlimited calling not the data.

I upgraded the sim into 4g and then contacted the customer care he told me that additional 50gb data has been given to you for 6days after that your 84 gb data will be continue.

But no...
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P
Pratiksha Lunawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billed for deactivated duration month

Website:Ideacellular

I was an active idea user from last 1 year with idea postpaid, whereas befire moving to abroad, i planned to deactivate my postpaid connection and switch to prepaid because my i wanted to keep my idea number active due to registered on various accounts. However i went to idea store for procedure where i cleared my outstanding balance with idea. And submitted my id cards for prepaid regustration of same number. I was informed that my current...
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S
Sunita Khorgade
from Satana, Maharashtra
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idea sim call issues

Address:4220004

Since few weeks i have not received a call on my no and when i tried to call then it just dont get connected... It goes like 3 seconds and boom it ends without even tik tik lol, just 3 secs and thats all... Rest all net and sms are working... But the main is call i am unable to call and even recieve call form idea but i recieve calls form other sim so its for sure not the mobile problem... To the caller it always says that it is out of network...
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eswar reddy vanukuri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of balance

Address:522019
Website:www.ideacellular.com

As i was using idea network since last four years. On the day of[protected] at 21:41 i was using google play store app and i received a message saying that you have been subscribed to skillderby gaming service and you have been charged rs.35.00 from your account. As i contacted the costumer care service i haven't received any information and they are mentioning as you have activated. How could a person activate knowing that he will lose his...
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nitin.gupta10591
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance auto deducting from mobile

Address:Faridabad, Haryana

Hi,

This is regarding the auto deduction of rs. 5 multiple times.
Everytime, it deducts rs. 5. This has been done multiple times which caused approx 50 rupees deduction.
I have called customer care 6-7 times but they are so unhelpful that they event don't tell why is the balance being deducted. They just say that no amount would be deducted from future but i am getting continuous deductions till now.
br...
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