Idea Cellular Complaints & Reviews

I wanted to port in to idea, had my port out number along with all valid documents. Had been to 2 different idea stores thrice but the representative s did not help me at all, infact they all were pushing me to take up post paid connection instead of prepaid. I also contacted idea, they said the sales team will call me but no on did. Finally i raised this to state appellate officer. He asked me for the details of the store but did not help...

Hi, i'm y saaket. My mobile # [protected]. I'm being cheated by idea cellular with the charges on data pack proration. As per my plan 299, i have 250mb free data then after completion of this i have added 100rs. 300mb pack. I have got charges on data pack pro-ration as 606.48 rs. This is not disclosed any where in any document and has been done without my consent. Now i have a bill of 1100rs....

In last week on 25.08.17 in my idea cellular account deducted 35rs, after that i called customer care, they told bluelima service was activated on your no. I told them to deactivate & refund my money, so they deactivate the service but not refunded my money. I tried to call 2 to 3 times but they didn't respond and told mi we couldn't your you your money back. So i want my money back....

Even i had to face this issue on 8th august and 30august i. E, last month. On 8th august i was charged rs. 35 and when i called customer care they said i activated skillderby gaming service at 6:03am that day. I was sleeping after i kept my phone in a shelf. I called them at 9:07am and finally they have refunded. On august 30th day before yesterday at 10:31pm i opened google to check some info and there it goes i was again charged rs. 35...

I have subscribed for the ultimate 499 plan for idea 4g in pune. Since past month and more, the 4g speeds have dropped so much that it is slower than 2g and many times not available. I have complained to them multiple times on their tweeter handle. Apart from posting copy pasted responses they have not been able to resolve the issue.
I have been idea customer since last 8+ years and the quality, customer care and efficiency to resolve...

Today 1/9/2017 i got a message through idea aaj ke best offer! 1) rs28-250mb 3g data, 28 din, dial *150*28# 2) rs.51-2gb 3g data, 28 din, dial *150*51# i have done recharge of 51rs and i got only 200 mb 3g data for 5 days i want my whole data. I got msg from this no 612345 at 11:15. I want my data back or my money back otherwise i will go consumer forum....

Idea service provider has activated bluelima service on my idea number [protected] and charged rs.35/- for this. And this is done without my permission. Well, i even don't know anything about bluelima. I have just searched about this bluelima service on internet, there are other idea users also who are suffered from this. Why idea cellular has activated this service on my number without my permission? I want to refund my balance of rs 35/-...

I just got my number ported to idea network and i recharged for 349 /- expecting for 1 gb daily internet for 28 days pack but got some other benefits so to enquire about it i called customer care. He told me that the benefits of recharge differ from customer to customer and he told me to recharge with 499 in order to avail desired benefits. So i did a recharge of 499 again to avail the internet benefits but surprisingly i got some other benefits....

Internet speed is very slow is greater than last 3-4 months.
I have giving some issue from network speed.
I also trying change the apn setting for giving fastest speed but i'm not gave the speed is better than last few months.
Request you to kindly resolve the problem at the earliest.
If internet speed is very slow then i'm not getting benefit to make recharge of rs.350&above.
So, kindly resolve the problem...

Am swapna holding [protected] idea post paid connection. I have submitted my documents to idea agent naveen who sits in our office campus minacs cafeteria ecospace bangalore. On 22 aug i received mail stating order for new connection [protected] was processed i informed customer service regarding same but no response and sim was activated too. Need immediate assistance else am forced to register legal case against the company for miss using...

I recharged my idea prepaid phone no [protected] on 22/7/17 at 8:24 am with rs 296 reference no[protected], amount money is deducted from my account but i didn't find any pack a message has come that we have failed transaction and sorry for the inconvenience and amount 296 rs will be refunded on same account with in 7 working days but the amount doesn't refunded yet so refund my money in my account...

Dear sir,

Myself girish, recently 3 months back i ported my number from airtel to idea. And i got outgoing barred on date 30/08/2017 saying my previous operator bill is due.
But i paid my all dues of airtel on 10/08/2017.

Questions.

1) when i paid 3 weeks ago why my number got bared?
2) i tried to call customer care and their response was very pathetic and irresponsible.
3)...

✓i have problem with vas subscription i lost rs 15 due to some mistake.
✓so i contacted costumer care, they told though internet pop up we got subscription. He then transferred to supervisor for remaining thing.
✓know my problem is i asked them recharge money in idea so idea need to intimate me before taking any action on my account like (Warning i need).
✓so supervisor directly telling we can't do that this is...

Dear sir,
I tried texting 54300 or 155223 to deactivate the blue lima service which is reducing my balance but unable to, i called up customer care too but nobdy bother to ans, all are ignoring calls, kindly deactivate it pls, i request it,,,, reply me back on [protected]@yahoo.com

What is this?? How can you all activate any vas services without consumer concern huh... I really got irritate by such things 2 times my 35...

My name ishan muhammed, i am using idea mobile number [protected] since 2012 as a post paid connection. And the plan i chose was 250/month (21500 seconds and 300 message free). When i was gone to the store to paid the last month bill amount of 422/- on 25/082017. Just checked about my plan and other details because i noticed that the bill amount was more than my actual plan or expected amount. I found that a pack of 50 rupees added to my connection...

I used a 4g connection from idea for around 6 months till the month of feb2017, and asked them (Idea gallary) to disconnect the number as i was not to use it anymore. Post that i kept getting calls from idea - asking for the payment of 1100 odd rupees as the bill towards the same number. Every time they called i informed them that i am not wanting the number and hence have asked it to be disconnected. Infact i never got any bill, intimation...

My idea no [protected] is deactivated after 2 years of service without any reason. I have visited your store at Brookfield, Bangalore 2 times. Every time I visit I was given a new sim and I was told no will get activated next day. But it is still not active. I also called customer care. There is no satisfactory reply....

Today i received a message that my skillderby gaming service is activated but i haven't applied for any activation. And ₹35 has been charged from my account
What nonsense is this?
And cr. My account with ny ₹35...

A lots of people going to indraoasth tower idea store but idea represantative not respond for people help there is no any responsible person for recieved people problem i am going to lots of 5 to 6 times he register my request but after 4 to 5 days says invalid documents i am very tired for idea company my mob no. Is [protected] [protected].
And my complaint service request no c1-[protected], c1-[protected], c1-[protected], c1-[protected]...

Today on 31st, august, 2017, is the 10th disappointing event when i woke up to check the message received on my phone and found that again the so called alien service skillderby is activated. I am very much annoyed by this. I am using two other networks: airtel and vodafone as well but never came across such situation even once, that i am experiencing with idea for the 10th time. I googled to find that the other customers have also become...