Idea Prepaid Bangalore — idea prepaid deducted 135 rupees

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

Can you please call me back on [protected] again, or my alternate no is [protected].

Thanks
Hari
[protected]
[protected]

Same thing happened with me today, in fact they have deducted 173 from my phone and i have 0 balance and they are giving the same reason of Internet surfing however its not even possible because my data connection was off for the entire day i had used it for 1 minute but after a minute i immediately switched off the data connection and these idea persons are not even talking properly on phone nor giving the valid reason for this deduction, i have checked all my VAS service, call and sms deduction for the past 4 days and nothing about this hefty amount is showing in the message.
my number is [protected] and i have ported from vodafone but now i am regretting my decision.

Dear AkshayJandoo,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear AkshayJandoo,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to inform you that the refund of Rs.134/- towards GPRS services has already been credited into your Idea account. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular