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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 581

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A
Aaruni Sinha
from Delhi, Delhi
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Fake bill

Last night i checked my idea bill may be after few years as i have been using this number [protected] for years as trusted the company...however i realized last night that there is a charge of |Rs 250 added for 3g vas usage which i never opted for as i don't even use a smart phone for this number and the phone that i use with this sim is a Lava Arc6 basis non smart phone which can't connect to the internet. Immediately i called up idea customer...
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ShivShakti16
from Delhi, Delhi
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Idea' postpaid plan is like cancer..couldn't get rid of it

Address:New Delhi, Delhi

Hi, I was user of idea number [protected] and this is my email id ([protected]@gmail.com) registered with idea. I was using this number when I was back there in Delhi till November 2014. Then I transferred to Kolkata and due to some unknown reasons this number was disconnected and due to which I faced lots of issues as all my bank account and netbanking was tied up this number. Then one day I got a call from idea representative rather...
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R
Regina Thomas
from Mumbai, Maharashtra
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Number not activated.

Address:Dehradun, Uttarakhand

Phone number transferred from prepaid to postpaid, on 9th May, 2015 - delay in verification, therefore activation. I am still not able to use it and today is 13th May, 2015. I have no alternate number. Located in Dehradun. Store i went to get the SIM is Solutions1 - opposite Hotel Madhuban, Rajpur road, Dehradun. Executive who handled the case was Mr. Jagdeep - [protected]. I have been requesting since monday to activate my number,...
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Address:Alirajpur, Madhya Pradesh

Sir, Today on 13.05.2015 about 2.10 pm. I received a call from idea i.e.no.[protected]. A Female was speaking . She told me that Rs. 35 is deducting every month from your accounts for miss call alerts. Now onwards this amount will not be deducted and free miss call alert service will be provided . for that please dial the button as asked on IVR. I followed the instruction as this call was from idea. After that she told that dial 3, I...
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A
Anandk02
from Mumbai, Maharashtra
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Wrong Information Provided At Time of Portability

Address:Mumbai City, Maharashtra

This is Anand and my Contact No. [protected]. We have opted 5 IDEA connection as a new connection instead of Airtel & Vodafone. we have change because plan was Rs. 199 pm with 400 STD & Local call & 1 GB data but now once plan is activated; I come to know that nothing is same as per Idea representative committed earlier; also if you charge Rs. 199 total bill then why you treat us as per Pro-rata basis calls & Internet facility;...
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P
PUSHPINDER KUMAR SHARMA
from Delhi, Delhi
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complaint agenest idea cellular co for charging RS 1275/-FOR INTERNET CHARGES

Address:Ludhiana, Punjab

complaint agenest idea cellular co for charging RS 1275/-FOR INTERNET CHARGES PUSHPINDER KUMAR SHARMA MOBILE NO [protected] ACCOUNT NO[protected] BILL NO [protected] BILL DATE 08 MAY 2015 My out going close in 01 April 2015 and GPR SERVICE ACTIVEATED BY IDEA COMPANY ITSELF.Please pay back RS1275/- as soon as possible and deactivate all these things on my mobile PUSHPINDER KUMAR SHARMA S/O AMAR NATH #152/90V/24.ST NO 01 GURU...
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N
nsjadaun
from Mumbai, Maharashtra
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Does not getting proper internet speed

Address:Lucknow, Uttar Pradesh

Respected sir my name is Nagendra singh and I am living at lucknow. Last day I registered a complaint against idea for this subject. I also had conversation with customare care but in his talk i did not get sufficient result. I had recharge a 2G data pack of Rs 51 in 3G SIM and i got the speed of 350 - 400 kb/s. And now i had recharged with data pack of 249 and I got speed only 5 - 12 kb/s. This is so frustrating. I f got the owner of idea...
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A
arunshin
from Mumbai, Maharashtra
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Balance deducted without any reason . Don't cheat true customer pl .

Address:Coimbatore, Tamil Nadu

Dear sir / Madam, I am B.ARUN from Coimbatore . My prepaid IDEA no is [protected] .Yesterday (12.05.2015 ) night 11.50 pm will talk to one IDEA network number with 15 mint . I have already add rate cutter also ( idea to idea 10 paisa ) But you have detect my balance 15 rupees - you have charged almost Rs. 1/call . I will talk this same number so many time per day . All times you have charged 10paisa / call only - Why you are detect Rs....
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B
bontatintin1
from Delhi, Delhi
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Sony Xperia ZR C-5502 stolen from my shop

Address:Ghaziabad, Uttar Pradesh

t is to inform you that my mobile Sony Xperia ZR C-5502 phone no. [protected], has been stolen from my shop from Bontatintin Fashion, B-18, Shop No. 9, A-Plus Residence, Sahilmar Garden, Ext-II, U.P on 19.04.2015 around 8-9 P.M. IMEI: [protected] Model Name: C5502 Manufacturer: Sony Carrier: Idea Cellular Ltd. Last activity seen on: Apr 18, 2015 Registered date: Feb 1, 2015...
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S
Saswat Sahu
from Khambhat, Gujarat
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CHEATING ON BILL

Address:Ahmedabad, Gujarat

My no Is [protected] – Ahmedadbad Area. On feb 18th I activated 199 2G unlimited Plan But I got bill Rs – 2500 for 2G Data uses. Please check the attached confirmation massage screenshot. From ahmedabad head office nobody response me properly. I am using from last 5 year same post paid plan. They cut down my incoming call. The customer care team is very rude, they are you have to pay the bill and will cut down your phone.....
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N
nsjadaun
from Mumbai, Maharashtra
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Internet speed is not good

Address:Lucknow, Uttar Pradesh

My name is Nagendra singh. My mobile number is [protected]. Today i had recharged with rs 249. I got 3gb internet. When i start downloading it gives only 10kb/s speed. I mean how slow is this. When i had recharge of 51 and i got speed of 500kb/s speed. And now its only 10kb/s. Kindly do the hopeful and neeful on this. Thanking you....
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Y
yshaikh84
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coverage (Network issue at home address)

Address:Mumbai City, Maharashtra

Hi my name is Yusuf Shaikh and have been using idea service for the past 7 years but for past 2-3 months have been facing network issues at my home (address Alaknanada-1, B.A.R.C Colony Anushaktinagar Mumbai -94 ) Now recently I do not have network at my home for last 30 days have contacted Idea customer service multiple times to report this issue also got SR raised twice and waited for the time frame given to resolve the issue but to no...
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A
Arshad Maqbool
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Less benefits on recharge of Rs 249

Address:Srinagar, Jammu and Kashmir

Sir, respectfully I am a idea cellular mobile sim user Under No [protected]. I was messaged that on the recharge of Rs249=I'll be given 2.5gb intent, however altered I recharged with 249 I was given only 1gb benefit which is sheer negligence on part of idea cellular company... This issue needs to be redressed as early as possible......
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C
crazyideas
from Delhi, Delhi
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Refusal to provide micro-sims

Address:Kanpur, Uttar Pradesh

Idea Cellular Showrooms are reluctant to change regular sims to micro-sims in case of prepaid connections and come up with the excuse that they do not have micro-sims. Idea Cellular is blind to such complaints and takes no action against the errant dealers. Perhaps they encourage such behaviour without realising that this will drive away their customers. Apart from that, they deserve to be proceeded against by TRAI. Will Idea Cellular react...
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H
Hashmi Yameenuddin
from Kolkata, West Bengal
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pro data charges on my unlimited plan

Address:Aurangabad, Maharashtra

I have a plan 299 but I have been charged for pro data charges I have filed the complain before but your executive is saying that pro data charges cannot be reeve's on my no how can you you charge for pro data on the unlimited plan this in ridiculous how can charge for pro data on unlimited plan my no is [protected]...
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J
Juzar Mehboob
from Tehri, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Whatsapp application data Recharge

Address:Pune, Maharashtra

NAME: JUZAR MEHBOOB MOBILE NO. [protected] OPERATOR IDEA CELLULAR AS YOU CAN SEE NOW FROM BELOW IMAGES I HAVE 38RS RECHARGE OF WHATSAPP PACK 200MB STILL REMAINING 196MB AND ITS IS DONE ON 19 APRIL 2015 AT 1:46 AM 196MB IS STILL REMAINING TILL DATE[protected] BECAUSE WHEN I OPEN DATA PACK AFTER TURNING OF WHEN FINISHED USING WHATSAPP APPLICATION MY DATA PACK STILL REMAINING AND MY MAIN BALANCE IS DEDUCTING. AS YOU CAN SEE FROM...
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vmw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ebill

hi, i am vijay and i have postpaid sim vide no [protected] and [protected]. I was requested for E bill subsequently bill is uploaded on my email([protected]@gmail.com) but PDF file is asking for password. i contacted with customer care. He gave me password [protected]@9660 but after entering this password system is not opening and saying that password is incorrect. please help me to open my ebill due to unavailability of the same bill will not...
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R
Rahul Phogat
from Delhi, Delhi
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balance detection for internet use

Address:New Delhi, Delhi

I was charged about Rs. 170 for internet use, while 1gb 3g data plan was already activated on my number. And there was showing 2 types of data but earlier and present plan is same of rs 249 My contact number is [protected]...
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L
leenabora
from Pune, Maharashtra
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Poor Idea network

Address:Pune, Maharashtra

Hi, All my family members recently ported to Idea Cellular network from other networks. But Idea network is really pathetic and at my home there is no range. We didn't face this problem earlier with other network provider. It is very very very poor. I live in Pune, Bibwewadi....
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S
subbu rox
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid deduction of amount

Address:Prakasam, Andhra Pradesh

Dear Sir, on[protected] I made a call to idea free customer service number 53555 while in roaming but they charged 120 rupees. Call Duration is 11 seconds. I contacted customer executives many time but they said that "you dialed 0053555 which is invalid number so that 120 rupees deducted". As per their statement they charged 120 rupees for invalid format number. Now I'm dialing 0053555 but they did not charge any thing. why they charged...
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