Idea — SIM not activated even after 7 days | |||
Dear IDEA, I have applied for an Idea postpaid connection for the number [protected] on 18th of August. The activation was promised to happen in three days. It has been one week and still the sim is not activated. A representative (name not known, his mobile number [protected]) who has taken documents from me always comes up with lame excuses whenever i call him up for updates. I request you to kindly cancel the connection if in case the activation is not going to happen by tomorrow. I have already been getting sim offers from other network providers promising the activation in two days. I am an employee and i even submitted my I-card as proof. I still dont understand why the delay is. P.S : request you to kindly cancel the activation if it does not happen by[protected]. I have tried to mail my complaint to ccare.[protected]@idea.adityabirla.com and unfortunately the inbox at the receiver's end is full and hence my mail has bounced back. Thanks and regards, T.Rahul, +91-[protected]. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 24th Aug 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 24th Aug 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 26th Aug 2015, we would request you to contact your nearest My Idea for further assistance with all necessary documents. You can locate nearest store through http://bit.ly/1nbfoqO.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 26th Aug 2015, we would request you to contact your nearest My Idea for further assistance with all necessary documents. You can locate nearest store through http://bit.ly/1nbfoqO.
Thanks & Regards,
Customer Care, Idea Cellular
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular