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Idea Cellular

Idea — Unnecessary balance deduction.

Address:Kolkata, West Bengal

Sir my idea no. [protected], the balance on 14/2/15 was Rs.125 around but in morning when I wake up it was only around 60. They have deducted my balance of Rs 60 without any qualified reason & without any requests or permission.. It's first time m facing this type of cheap issues s I would request you to refund my balance as soon as possible otherwise I won't left with any other option except MNP. I won't stay in a company like this.. Thanking you Mohit Upadhyay [protected]
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Comments

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
About what type of plan you are talking about? ?I haven't requested for any type of plan?? whatever is my need i used to have online recharge of that?? ?
You should again verify these I haven't requested for any gprs or vas service so kindly accept your fault & return back my money & if not than m going to have mnp tomorrow itself...
Reply
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correctly as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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