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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 597

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S
su_shukla
from Pune, Maharashtra
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Charged extra for internet usage

Address:Mumbai City, Maharashtra

Dear Team, My mobile number is [protected]. My 3rd bill got generated on 22-feb in which i have been charged Rs.-850/- for internet usage. I called up at 12345 and informed that have not used so much of internet and asked to waive off the amount charged extra. But they were not ready. Then the call was transferred to some senior person and he offered me one deal. The deal was i have to take Rs. 154 internet pack(1GB) for 3 months compulsorily....
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O
omprakashggoyal
from Surat, Gujarat
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sim card is not activated

Address:Surat, Gujarat

i have a purchased a idea postpaid sim card dated 13/2/2015 at surat.that sim card was not activated...sim card is registered name is UTKARSH GOYAL...when i was call a custmer care then he says me "sir, it's not my responsibility please go to idea care" your custmer care excutive name was sunny ...my mobile number is [protected]...that was not activated your company is more time consumed to activate a simcard...any replay for this matter you...
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A
Amit K Jha
from Kanth, Uttar Pradesh
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Agent calls

Address:New Delhi, Delhi

Dear Sir, This is Amit Kumar Jha, and my idea cellular number:[protected] and Account Number:[protected]. I had received an unethical calls from your collection agent and they abusing me and not only this they establish a call to my friend and relative regarding this with rude talking and use to some abusing words. For this I also complain to the concern department of Idea. In spite of that the matter do not solve from them. Please try...
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S
soumenkk007
from Delhi, Delhi
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Wrong activation of games hubs

Address:Panchkula, Haryana

Today i.E. 25/2/15 at 9.52 pm a message received my mob no [protected] about subscription of games hub activation service. And deducted 90 rupees from main balance which is wrong . Because no any kind of activation or dubscription done by me from sim card activation till date. So i requesting you to reimbursh my deducted amount rs. 90 into msin balance....
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V
vraj_raval
from Chennai, Tamil Nadu
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about activation of wrong plan

Address:Ahmedabad, Gujarat

hi there, this is vrajesh raval. employee of central goverment organization My num is [protected] (postpaid) i have portabeled my num, airtell prepaid to idea postpaid with ur mnp plans from MY IDEA store- Astodia branch, ahmedabad. I had apply for Rs 299 mnp plan but some how ur service provider activated Rs 399 mnp plan on my num. After knowing this by calling at ur activation confirmation num, i had visited to ur Astodia branch servie...
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A
anu20rag
from Bhubaneshwar, Odisha
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installation of your tower on my land

SIR, I HAVE A PROPER LAND FOR YOUR REQUIRMENT SITE IS ON CUTTACK-BORIKINA HIGHWAY SIDE.. I HAVE FULL AUTHORITY OF MY LAND... TWO OTHER TOWERS ARE ALREADY INSTALLEDON ONE OF MY PROPERTY, , , , , I GUARANTY FULL SECURITY AND NO OBJECTION ALSO... CAN COMPROMISE ON THE MONTHLY PAYMENT ... CONTACT NO: [protected], [protected] EMAIL- [protected]@gmail.com person name-Mr. UTTAM KUMAR SATAPATHY (well known...
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P
Pushkaruby
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without any knowledge discarded my alternate no. Services

Address:Indore, Madhya Pradesh

Myself Ruby Alvares I reside in indore. My address is 13 EWS Ahilyapuri colony, Residency Area Indore. My issue is I am using one postpaid no. Of idea [protected] from past 7mnths. In month of December I received a bill of 8000/- which was somewhere wrong I requested them to recheck it otherwise I will not pay the bill. They gave me some waivers in month of January as I was in Delhi I told them I will pay once I will reach Indore. I received...
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D
D@rk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get any response on my complaint

Address:Satara, Maharashtra

Sir, I am living in satara city ( maharatra ). 7 days days ago I was purchased new idea 3G netsetter from idea agency ( powai naka, satara ) and their is another name for this agency that name is Priya cellular . After purchasing that netsetter I use on my computer I see that it not giving me sufficient speed and that speed is about 500 kbps that time I called them and told them about problem they said that come next day. I was go there...
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B
babli bhushan tiwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection disconnected

Sir I am vidya bhushan tiwari my contact no is [protected] .I take this connection before 7 month .but my no disconnect on 15 Feb 15 .I aproch the idea retail office but he do not give any positive response and he say that u do any thing your connection not started sir pls help me...
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V
Vishal12345
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of my 2G GPRS 98 (2GB) pack

Address:Pune, Maharashtra

Hi, Please se below response from Idea customer care on 16-Dec-2014. I have raised below request to de-activate my Idea 2G mobile data Internet plan and got the confirmation as well that it has been de-activated on 16-Dec-2014 but still from last 2 months I have been charged rs180 per month for same data pack. Instead of de-activating my data pack, Idea is now charging me almost double the amount of my pack which was rs 98 before....
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S
shivayes3
from Shoranur, Kerala
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balance deduction happened on 9963666745

Address:Hyderabad, Andhra Pradesh

Dear Sir, in my mobile account balance deducted at 3.10pm today[protected] for internet usage(got alert ) after that i checked my internet balance at 3.11pm it showing 3.80mb available .i need my money back this type of nonsense happened on Idea network only please check attached images and you will come to know about idea network froud, before balance deduction i have around Rs.29....
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R
Rizwin Musaddik
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withdrawal of credit from my idea number

sir, an amount of rs. 21 has been deducted from my number [protected]. and text stating that juice up is activated on my request. I don't understand why the cash is being deducted for something that I do not want. and there is no response to my problems from the part of customer service. i hope i get the things fixed asap. sincerely, Rizwin...
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A
anksniks
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not active after 4 days

Address:Ahmedabad, Gujarat

before i have 2 connection [protected] and another is [protected] of relience gsm pripaid service then one idea celluar executive meet me and told me that You convert your relience no to idea celluar and told me your no is active with in seven days, and give the plan 399 and both no are called free.my request is on date 26/01/2015. but company change only one no [protected] is active and another no is not active yet and also network of my no...
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S
sumir55
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Balance dudction

Yesterday, I got a massage form Idea customer care that get a free Internet for today offer 1.5 GB, sms on *150*253# after dialing this Number our balanced has been deducted 250Rs. I could not understand why we got such type of fake Massage. Due to this, I lost 250 amounts. And previous data package witch I had been done 19th Feb 2015 form Paytm wallet has been canceled, Presently I have only 1.5 GB data. I already discussed to...
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S
sweetmanav
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing

Address:Visakhapatnam, Andhra Pradesh

i had changed my plan from 525/- to 499 plan on 27 Dec 2014, they did not informed me about three months advance rental, now i had recived a msg on 20 Jan 2015 tha t u have to pay 2464/- bill, so many time i had called customer care and informed then about wrong bill first they also aspect and they said they will change the billing but still now they have not charged the bill at last i paid @1500/- as advance payment still my 964/- is been...
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C
crishnamraju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear Activation My IDEA Prepaid Sim

Address:Bangalore, Karnataka

Dear Respected sir, I have taken New IDEA sim at IDEA outlet in panathur, Bangalore in last thursday and i hav submitted all the requried documents. MY SIM NUMBER is:[protected]. Please do the needful at the earliest. My email id is [protected]@gmail.com MY Bangalore alterante contact number is : [protected] Regards, S.Krishnam Raju [protected]...
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S
sonu_luckee6
from Noida, Uttar Pradesh
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WRONG BILL SENT FOR THE PERIOD OF 05 FEB 2015 TO 22 FEB 2015

MY IDEA POSTPAID NO -- [protected] IDEA SENT ME WRONG BILL ..EXTRA CHARGE RS 94.34 ADDED TO MY BILL. I NEVER ACTIVATED 3G RATE CUTTER OF RS 35 AND PLEASE COUNT CHARGABLE STD PULSE IT SHOULD BE 192 PULSE THEY CHARGE ME FOR 341 PULSE.TOTAL OF RS 94.34 IS WRONG. IDEA CHEATED EVERY TIME I USED IDEA SERVICES.. BILLING PERIOD 06/02/2015 TO 22/02/2015 ..IF THEY CANT DO THIS PLEASE DEACTIVATE MY SERVICE FROM NOW ONWARDS.IDEA SERVICE IS RESPONSIBLE...
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K
Kanwal Judge
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number Deactivated

Address:Gurgaon, Haryana

I made a request regarding migration of my Idea Postpaid number ([protected]) to Prepaid on 20 Feb 2015. Communication id provided to me was C1-[protected]. Today i.e on 23 Feb 2015 in afternoon my Pospaid number stopped working. I was hoping my new prepaid sim will start working. But it does not happened. Now in evening i got a mail from Idea Customer care that my request is completed and they closed my request. However nothing such happened....
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P
poojamorgaonkar
from Mumbai, Maharashtra
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Delay in issuing postpaid connection

Address:Mumbai City, Maharashtra

I had applied for a post paid connection and had submitted the relevant documents and money(400/-) on 3rd feb 2015. Till today(23/02/15) I d'nt receive my postpaid connections. Mrs. Suraj Tawde with mobile nos. [protected], had taken the full responsibility of this when I called to follow up. At first he tried to negelect my call, once after great difficulty i was able to get thought to him & tell him my problem, he assured that the process...
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R
raj.patel
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Wrongly charged

Address:Vadodara, Gujarat

I have started Idea connection on [protected] from 20.07.2014 through MNP. My bill plan was PMB Emerald GUJ Plan, in which 1GB 3G Internet was free. My bills cycle end at 7th of every month. I received my first 3 bills without any mistake. But in October, I consumed 900MB internet in first 17 days of bill cycle. So on October 25, I started an additional 1GB 3G internet plan @ Rs.250, which also shows in my bill. But this bill plan was deactivated...
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