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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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IDP IELTS reviews & complaints page 18

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M
mczach20c
Nov 9, 2021
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Address: WES Ref No: 5056550

I had requested for transfer of exam through letter and via mail. For each response, it takes 5-8 days in mail, meanwhile if it is through call support, these `### are asking to wait. If it is told to wait then no need of call support to specify "wait".

This is an absurdity.
IDP IELTS customer support has been notified about the posted complaint.
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    N
    Nikhil Pujar
    Nov 9, 2021
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    Request for refund.
    It has been more than 2 months, that I am waiting for a refund for the cancelled test. Please find the below details.
    Ticket Number: [protected]
    CIN No.: U80903DL2006PTC156354
    Credit Note No.: CNI/08-22KA00297
    Original Invoice/Advance Receipt No.: I/06-22KA0002090
    Passport No.: M1845813
    +1 photos
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      J
      Jeet164
      Nov 3, 2021
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      I paid the fee for idp ielts pen paper based test on 31nd October 2021 at 11.58 am. It showed processing for some time then it showed payment failed. I made the transaction through Google pay. Please kindly solve this issue ASAP as im desperate to book another slot and the slot might be filled.
      IDP IELTS customer support has been notified about the posted complaint.
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        A
        Angel Mary William
        from Kozhikode, Kerala
        Oct 30, 2021
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        Resolved

        I didn't receive confirmation email or message after registration

        I have applied for my IELTS paper based examination on 28 October 2021 for the date 20 November 2021. I didn't receive any confirmation mail or message, but my money ₹14, 850 has withdrawn from account. When I tried to login IDP using passport Id and date of birth, it showed that they are invalid. Please do chech it and resolve my issue ASAP. If any information required kindly do reach out to me....
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        Vanshpreet
        from Samana, Punjab
        Oct 29, 2021
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        I had given my exam on 30th of september but till now I didn't received e TRF and whenever I try to open it it's showing 404 error
        IDP IELTS customer support has been notified about the posted complaint.
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          S
          Siv00
          from Chennai, Tamil Nadu
          Oct 27, 2021
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          Hi in india IELTS no more belongs to British council as it is being taken away by IDP . So you can understand where the problem since indians dont have any other way for Ielts other than IDP they have become first class stealers. I booked my Ielts for sep 21st 2021 intially the fee was Inr 15100 and then later i wanted to change the date so i made a transfer of exam to Nov 20 2021 and the transfer fee was 3725 which i did and i got the confirmation email from IDP . Suddenly in the first week of october they refunded the tranfer fee without any reason and they are trying to cheat the Ielts fee of inr 15100 by showing the old exam date which was sep 21st 2021. Seriously only Idp can do such a game, Now when ask about this in the email they dont say any answer instead they will ask u to wait by giving a ticket number, after so many emails they still dont reply and solve my query i also asd for my fee refund through email but they are still giving me new ticket numbers. Seriously guys be careful these IDP knows that they are the one for IELTS course in india and they are taking this as an advantage to cheat people by looting their money. Above all their customer care number will never reach .They simply block your numbers after paying the fee this is what is happening for me right now, seriously first class stealers IDP is . I want my money back
          IDP IELTS customer support has been notified about the posted complaint.
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            G
            garnepally hari prasad
            from Hyderabad, Telangana
            Oct 26, 2021
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            Address: somajiguda
            Website: www.ieltsidpindia.com

            Ielts coustomer service is the worst. They do not respond in time. Recently I wanted to change the speaking test date, In additon emailed and called the company many times. They have not resolving the issue and have stopped emailing and there is zero silence regarding the problem. They have scheduled the test wihout any prior notice and they have not given me any chance to schedule it my self.
            IDP IELTS customer support has been notified about the posted complaint.
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              S
              Sahejad Dhanga
              Oct 25, 2021
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              I made payment for applying EOR, but first try to make payment was unsuccessful then i tried second time and that was success but when i received message from the bank my payment was cut 2 times from the account. Please give me possible solution.
              IDP IELTS customer support has been notified about the posted complaint.
              You got refund brother same thing happened with mr
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                S
                sk2310
                from pune, Maharashtra
                Oct 22, 2021
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                Resolved

                I paid the fee for idp ielts computer based test on 22nd October 2021 at 12:58 pm. It showed processing for some time then it showed payment failed. I made the transaction through Google pay. Please kindly solve this issue ASAP as im desperate to book another slot and the slot might be filled.
                Oct 29, 2021
                Complaint marked as Resolved 
                GOT REFUND AFTER A WEEK
                IDP IELTS customer support has been notified about the posted complaint.
                Did you get your refund payment
                sk2310's [Complaint's author] reply, Nov 4, 2021
                YES I GOT WITHIN A WEEK
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                  B
                  Bhanuka
                  from Karnal, Haryana
                  Oct 21, 2021
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                  Address: H.no104 sec8 part2, Urban Estate Karnal

                  I gave my exam on 16 September and the result came out on 29 september but my TRF is showing 404 error till now….
                  I am bound and unable to proceed with my future studies and to pursue any further step in my college application its mandatory to submit the TRF
                  Its been 19days i tried calling them i tried mailing them but there is no response
                  I am stuck please help me my future is on stake
                  +2 photos
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                    F
                    Frosttheju
                    from Chennai, Tamil Nadu
                    Oct 18, 2021
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                    Additionally I received a credit voucher today[protected] for my test date booked for[protected], were I never requested for refund.

                    If there was a technical glitch weren’t you suppose to refund my full deposit?

                    I do like to mention, the responsive rate seems to be too low.

                    I would appreciate if someone revert back to me as soon as possible. Or else I would take necessary steps.

                    Location-Chennai
                    IDP IELTS customer support has been notified about the posted complaint.
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                      A
                      anujdhiman
                      from Karnal, Haryana
                      Oct 17, 2021
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                      Sir i have idp education india pvt. ltd site enquiry on results (EOR) (29/09/2021) applied for writing succesful score increase but fee is not refunded yet please refund my fee to my account thank you sir.
                      PASSPORT NUMBER V0801156
                      INVOICE NUMBER E/09-22HR0004164
                      CANDIDATE NAME Mr. MONTI
                      TEST DATE 11/09/2021
                      payment reference number- 251391
                      payment mode - online
                      Payment date[protected]
                      Amount - 11125.00
                      IDP IELTS customer support has been notified about the posted complaint.
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                        V
                        Vidhi07
                        from Ahmedabad, Gujarat
                        Oct 16, 2021
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                        After a successful registration of my IELTS examination, I am facing a problem. As per instructions I went through that link which says forget the password, I completed that step but didn't receive any mail. Please send me my password email for further steps.
                        IDP IELTS customer support has been notified about the posted complaint.
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                          P
                          Parth13
                          Oct 16, 2021
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                          Address: Ahmedabad
                          Website: www.ieltsidpindia.com/Registration/Registration?ID=4^9^2

                          Dear IDP Support,
                          I was booking computer delivered test dates for December month. Yesterday I was making payment and via UPI HDFC account and it displayed processing unsuccessful but amount of exam fee got deducted from my account. However I didn't received any email of my exam date got booked or not.

                          I am requesting you to please check my issue with earliest.
                          +1 photos
                          Oct 21, 2021
                          Complaint marked as Resolved 
                          Refund is received to my account yesterday
                          IDP IELTS customer support has been notified about the posted complaint.
                          Oct 21, 2021
                          Updated by Parth13
                          Marking as resolved as refund is received to my account
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                            Kulvir003
                            Oct 13, 2021
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                            I had given an ilets exam on 16th of September 2021 but without any notice my result was not published even after 2 weeks of actual result date.On 1st October, idp sent me a form to take my writing sample because they thought that there was something wrong with my writing module.I gave the required information but even today on 13th of October I am waiting for my result. Please response immediately and provide me my result
                            IDP IELTS customer support has been notified about the posted complaint.
                            I am also facing the same issue.
                            Have you got your result now? If yes then on which date.
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                              A
                              ashishkjain
                              from NEW DELHI, Delhi
                              Oct 12, 2021
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                              No email for Login Password received and not answering calls.

                              After a successful registration of my IELTS examination, I am facing a problem. As per instructions I went through that link which says forget the password, I completed that step but didn't receive any mail. Please send me my password email for further steps....
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                              Rakshitha rosie
                              from Bhimavaram, Andhra Pradesh
                              Oct 10, 2021
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                              Address: D/no-11-1-3 taderu road

                              I didn't receive any mail after the payment to idp kindly make sure that it is registered or not
                              IDP IELTS customer support has been notified about the posted complaint.
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                                Aary Jain
                                Oct 10, 2021
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                                The password for trf download is still not coming in mail and its making all the process slower and also no help through mail and call service centre!
                                IDP IELTS customer support has been notified about the posted complaint.
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                                  Tushar12525
                                  Oct 9, 2021
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                                  Address: Patiala punjab

                                  I have paid 14850 rupees on 7 oct for computer based ielts. And exam date in 21 oct...money has been deducted from my bank but I didn't received any confirmation mail nor I received any sms...I want either confirmation mail or refund ASAP!
                                  IDP IELTS customer support has been notified about the posted complaint.
                                  did you get your refund? if yes in how many days
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                                    GeorgeJKal
                                    Oct 8, 2021
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                                    Aug 08 2021
                                    Paid via UPI for IELTS Registration within stipulated time.
                                    Amount was deducted.
                                    But received the message:
                                    Payment could not be processed.

                                    Have not received any confirmation from IDP for the same.
                                    IDP IELTS customer support has been notified about the posted complaint.
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