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IFB Industries Complaints & Reviews

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Updated: Jan 31, 2025
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IFB Industries reviews & complaints page 344

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A
a2kot73
from Mumbai, Maharashtra
May 29, 2008
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amc contract serivce person not coming

please be kind enough to note that we have been using the ifb washing machine since last many years and even taken amc contract with the company.

please note we have been contacting compnay's customer service since last 15 days and they have been telling us every day that some one will come to visit you before 8.30 in the evening but till today no one has visited us to solve our problem.

even after taking...
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Sachin Chandran
from Bengaluru, Karnataka
May 26, 2008
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Unprofessional Support Service by Bhatia Electronics – 7,Palika Bazar, Rohtak-124001. Haryana

I got a Microwave model number 17 PM MEC1 as an annual gift from my company delivered to my native place at Rohtak, Haryana on 29-April-2008. It was working just fine for 1 week then due to voltage fluctuation it got it fuse tripped. I called up the service station on 5- may-2008. One person Randheer who said he was a qualified IFB professional came to my house and instead of replacing bad fuse with new one he connected both ends of fuse...
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Eshan Kaul
from New Delhi, Delhi
May 22, 2008
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Customer Service

Dear Mr. Dasgupta,
President & CEO
Ph:[protected]

I have purchased an IFB top loader washing machine on 11th May 2008 model no. (AW60-9021) and since then I am regretting my decision. I was informed by the dealer to contact IFB customer service for a demo which I did but after delay of some days finally an executive along with his assistance arrived at my home at about 8:30 PM at night and was already...
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VENKATESH
from Chandigarh, Chandigarh
May 3, 2008
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No Service person Attended

Dear Sir,

On last 26th April 2008, I bought an IFB Senorita Dlx Washing Machine in
Thirumurugan Enterprises-Chennai. Request raised dates for Demo as follows:

26/4/08 - 11.00am - Informed by Mr. Selvan - Thirumurugan Enterprises
29/4/08 - 11.10am - Informed by Mr. Selvan - Thirumurugan Enterprises
29/4/08 - 02.30pm - Informed by Self
30/4/08 - 10.00am - Informed by Self. IFB commited,...
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Nimisha Tripathi
from Mumbai, Maharashtra
Apr 18, 2008
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Repair problem

All,

I bought IFB machine one year back from Delhi and since then I have been complaining to Customer call center for Noise, Banging and Rattling sounds from the machine.

The machine was in One year default Warranty period and no one attended it, thereby the one year default period expired. As a precaution I had also taken a extended warranty for next 2 years for proper service but that is of no use because...
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G
Gopakumar Krishnan
from Ernakulam, Kerala
Apr 17, 2008
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Water not draining out during spin cycle

Although the machine is carrying out the spin Cycle, the water is not draining out of the drum and clothes are coming out sogging wet.
The machine was purchased on 24/01/2007. We had purchased "Extended Warranty" upto 23/01/2011. The serial No. of the machine is 098686

Repeated calls to the Service Centre in Cochin, only results in a mechanic coming to see the machine, looking at it and stating that everything...
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A
a.p. varghese
from Gurgaon, Haryana
Apr 4, 2008
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WASHING MACHINE SERVICE VERY POOR

I got ifb top loading washing machine model no: aw60-806, serial no: 70600424, on 24/10/07, from bharath electronics appliances(BEA)coimbatore. Ever since we started using it i've been experiencing problems with it!!
The service centre was on time only for the installation, after that we have called them thrice, they have turned up only once, that too after almost a month of complaining!
The last time, the technician came,...
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V
Vivekananda Ghosh
from Mumbai, Maharashtra
Mar 25, 2008
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Washing Machine- Not working

The washing machine was repaired by company engineers in the first week of March-08 and since the same was not in warranty, the engineers suggested to take AMC of Rs 1685. The AMC was taken.

The machine stopped working again and a complaint was registered on 21st March( Complaint no 1644448). Till date the problem has not been addressed and repeated calls to their call centres is not yielding any result. The call centre gave...
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shalini haldia
from Lucknow, Uttar Pradesh
Mar 11, 2008
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not providing protector powder

i've order protector powder dt.march 4th 2008.they told that it will be delivered within 48 hrs.but with daily reminder also has not been able to delivered the powder. powder is important as it has to be mixed with regular detergent to avoid descaling etc. i've it's expensive model which costs me around 20k bugs.it has been purchased on july 05.since i ordered only powder, do not have any complaint so they are not interested...
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Avina Mohnot
from Ahmedabad, Gujarat
Mar 3, 2008
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Fraud committed

Hi !,
IFB in my opinion is, one of the worst companies to deal with. It offers bad products, poor service and the staff is completely negligent towards consumer complaints. I as a consumer have experienced fraudulent practices by the company.

I bought the IFB ELENA/ ELENA EX (washing machine) on 6/ 11/2007 After using the machine we encountered a problem that the drying capacity of the machine was very poor. The clothes...
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vaidyanathan
from Bengaluru, Karnataka
Feb 28, 2008
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Horrible Service

I bought a IFB Microwave oven in august 2007 and unfortuantely it got repaired in october. I raised a complaint and the company sent the executive. The executive on inspection informed that the motor is out of order and will require 3 weeks since the spare part was out of stock. Since then neither i am able to trace the executive nor any response from call centre is futile. Finally i was shocked last week that my complaint has been closed...
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Rahul P Kulkarni
from Mumbai, Maharashtra
Feb 23, 2008
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Vibration during spinning

I have purchased this machine just 8 months back. It has just one issue that it vibrates a lot during spinning. At times we have to hold it tight when the machine is spinning. We have made the required complaints to the company on customer care as well as to the person from where we have bought it. Despite the efforts and time we have spent for the same the problem has still not been solved. As per the company officials the machines has the...
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thankuamal
from Chandigarh, Chandigarh
Feb 20, 2008
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Service persons not attending

My IFB washing machine is under AMC and I am in chennai.In spite of the repeated request to the help line no service persons are attending the machine,The manager at Chennai is not even attending the calls.I am not able to under stand the reasons for this casual attitude.No higher officials telephone numbers are available for the redresal....
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SOURENDRA NATH GOSWAMI
from Pune, Maharashtra
Feb 19, 2008
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Poor service quality

In spite of lodging several complaints, company was unable to repair the machine properly. The warranty period is not yet expired. Ill response from the service centre today. Did not send a service personnel although commited to do so at 10 am and compelling me to take leave from my ofice. No one cares for the customer. No number of the higher officials are available anywhere. Demending immediate redressal....
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A
ALKA TIWARI
from Jabalpur, Madhya Pradesh
Feb 13, 2008
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NON ATTENDING COMPLAINT IN WARRANTY PERIOD

The unserviceble washing machine has not been repaired since 22 Jan 2008, (complaint no 1496621).
The call to Mr Dutta , their manager at Pune has also not evoked any respose. We are forced to wash clothes by hand in this winter season since last 3 weeks.
Pl help....
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G
G.Ravi
from Chennai, Tamil Nadu
Jan 30, 2008
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Awaiting for installation Demo

sir,
I purchased the washing machine in November 2007 at NEXT show room Thiruvallur. But till date no one has attended for the initial orientation demo making me wonder how you will take care of after sales service if the demo is itself taking such a long time. I would like to know the reason for this no-show while i look forward to your early attendance. NEXT show room's Call reg. no.1503843....
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Ranajit Kumar Mishra
from Agra, Uttar Pradesh
Jan 23, 2008
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Service below Standard

I had purchased IFB-Eleena washing Machine about one and half years ago. The motor of the machine gave away and the service engineer sent by the Company replaced it. However, the machine did not work and I complained again about it. No body attends to teh Machine though it has been over two months. It is a harassing experience.

My latest complaint no.is 1464634. I would never ever purchase a IFB Product nor suggest anyone to...
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Parveen Kumar
from New Delhi, Delhi
Dec 26, 2007
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Repair of Microwave under Warranty

We had purchased a 30L Microwave + Grill + Convection from IFB in early 2007. The microwave stopped working in Oct 2007 and was repaired.

Again the Microwave has stopped working in Dec 2007. A complaint was registered with IFB (Complaint No. 1382426) on 9 Dec 07 but as yet the microwave is not repaired by IFB.

This is very poor service from such a renowned brand in India.
WHY ARE INDIAN CONSUMERS ALWAYS...
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JV
from Jamshedpur, Jharkhand
Dec 11, 2007
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Fraud in Home 18 india online shopping

Hi all
Pleas do not purchase any thing from Home 18, it's a big unproffessional and unmanaged online shopping which does not delever the order products. Only god nows when you can get a product ... I have order a IFB microwave oven ..its almost a month now that i haven't received my order....more over the call centers ladies/gents are really fools don't know to give a update on the order that we ask.

Please...
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