IFB Industries Complaints & Reviews

Last year November we bought a Ifb elite washing machine. Six months back, everytime the outlet water comes with bad drainage smell. we inform to service person. He came and he install a aqua instrument then he put a two packets of Descal powder and run the machine for one hour. After one week we have same problem....

I am facing problem with IFB elena 5 KG Machine.

I have logged complain 3 to 4 time.I have not got response from any body.I called IFB customer more than 8-10 times for follow up every time I got response Today our Sr Engineer will come and look into issue but no one has come.

I have logged complain three times for same problem. Actually It's not at all a problem, it's regarding the re-installation...

sir, i baught one IFB microwave 30SCI from SPENCERS HYPER LAST FEW MONTHS BACK, and sinc then i have been logging complaints with spencers to get it corrected . but till date no body cmae to attend the complaint, although it is still under warranty. ONE SPENDS THOUSANDS OF THEIR HARD EARNED RUPEES TO GIVE TO THESE DOCOITS. N THEIVES COMPANIES. HERE I WOULD ADD THAT I BOUGHT SEVERAL ELECTRONIC PRODUTS FROM SPENCERS GURGAON [ MEGA CITY MALL]...

Dear Sir,

Yesterday I sent one mail to your customer service centre which is mentioned in your AMC Bill. But no response.

I am one of your customer, using IFB Washing Machine - Executive Plus. I have the Annual Maintenance Contract with you. The AMC No.5934 & ICR No.7193 dt.08.04.2008. Now the machine is not working satisfactorily. While running the machine, heavy sound is coming and the load button is...

My complaint no. is 2083076 and it got registered on 17 Aug 08 and my machine is out of warranty. It suddenly stopped working, as per policy the TAT is with in 48 hrs despite repeated calls nobody has visited our site till date. Finally today in the morning we were given the Engineers no. I contacted him (Mr. Param Yadav - [protected]) and informed him about my complaint no. and he was not sure whether he will be there or somebody else.br...

I have IFB washing machine, Product might be good but service is lousy.

I made numerous call to the call center, first iw as told complain willbe attned in three workign days. then it became 48 workign hours. That is 6 days, to attend the complain!!! WOW what a great company

Then fortunately my complain was attnedd the third day, I was informed the door handle is required to be changed.

After removing...

I HAVE RECENTLY PURCHED A NEW DIGITAL 7KG MACHINE. DUE TO FLUCTUATIONS IN CURRENT I ASKED FOR A STABILIZER WHICH WAS BOUGHTAT MY HOME AND WRONGLY CONNECTED BY THE IFB TECHNICIAN. DUE TO THIS MY MACHINE WAS NOT WORKING PROPERLY IT USED TO TAKE 4 TO5 HOURS FOR ONE MACHINE TO WASH CLOTHES THE CLOTHES NEVER USED TO GET WASHED AND SPIN DRY. BUT MOST IMPORTANTLY I USED TO GET SHOCK IN MY FULL KITCHEN AREA BECAUSE THE STABILIZER WAS NOT CONNECTED...

The chennai centre of IFB does not respect its service contract . My machine is under AMC. Its more than 10 days and I have made several calls to them and also sent them emails but no one has the courtesy or decency to either reply or attend. On 4 occasions during these last 10 days, they have said that a service personnel would call on us but not respected this....

I had bought IFB Elena model on 27 Nov 2007 But since the day i bought this machine the dryong is not proper. There is good amount of water left behind even after its full cycle. I lodged the complaint which was attended also. Though it worked for initial few days but again the condition became same after sometime.Not only this even if i put a pinch of washing powder more than the reqd amount it again shows the same symptoms whereas this...

Dear Sir,

I am a very unfortunate buyer of IFB fully automatic washing machine. I bought the machine in January 2008 at a very high premium as compared to other brands thinking that quality and service will be good. However, I rudely shaken that within one monh there was a problem with the machine. However, the problem was sorted out. Now, again the machine stopped working totally on 29 July 08. I lodged a complaint on...

Dear sir/madam,
i purchased a washing machine model of 7k.g. digital.From the date of installation on 26th jan, 05 the machine doorlight not working.I find it very difficult to get their technician from the banglore service centre.Everytime I have to call centre and follow with local service centre. With frequent attempts I could manage to get the technician one times during the last 10 days, still they could...

Complaint ticket number 1992895 & 2031190 dated july 23rd & August 1st in Bangalore
Hi,

I am Raghu from Bangalore the user of IFB Automatic washing Machine, my machine is under AMC. From 23rd July on words when we switch on washing machine power trips off.

I lodged a complaint on 23rd July 08 in Bangalore IFB customer care the Complaint ticket number 1992895, I was told that service engineer...

Machine gives abnormal sound and instantly jumbing and going out of its original place....

IFB Senator 6 kg washing machine; it has manufacturing defects and also spoils your floor by oozing our detergent regularly and if everything goes fine its heater will break and damage the drum and cause great danger to the lives of your loved one’s. Please don’t buy this washing machine.

We bought IFB Senator 6 kg washing machine in May 2008 from Bajaj Electronics, Punjagutta showroom in Hyderabad. We purchased...

Hi,

I am Ramesh from Bangalore the user of IFB Automatic washing Machine Executive ELITE, my machine is under warrenty. From 12th July on words when we switch on washing machine power trips off, we made couple of attempt the result is same, our first approach was to call electrician and check the home power supply which was found normal and all lights and appliances are working fine.

I lodged a complaint...

I bought "Elena" Model of Washing Machine in the month of March 2008 and from day one it had problems...At spin stage it would Vibrate with a lot of noise and pressure and the machine would move forward and it has also fallen off the platform . After giving compaints and after being looked at by various technician...as senior technician came and repaired the same.

Again..Saturday onwards it again started vibrating...

I got this machine on Dec 31' 2007, Serial No .94086 Place: Chennai

We are having lot of problems- getting lot of sounds and the machine is jumping like frog and raised almost eight complaints in one month. Complaints # 1851865, 1903407

Nothing is working for us. Every time they are giving wrong information to us.. Very poor customer service. I asked the manager for replacement, he told me...

40 Days Back I purchased a IFB make 5KG Digital Washing Machine.From the 2nd day onwards it is giving lot of problems.The machine is stopping in between, It is not moving forward from 30 mins in quick wash mode.4 times i have given complaints regarding this. But till now my problems have not been rectified.Whoom do i contact?????I already spoke to Mr.Kamal Mitra & Steaven Augasteen.But there is no proper response.This is very very bad.I...

Before a month back I bought IFB washing machine but for last two weeks it is dead. I lodged a complain through costomer care but is not attended so far. Daily 5-6 times I am reminding, but I am getting assurance that it will be attended on priority bais. The matter is also taken up with the higher official but there is no diffence in any situation.

In single sentence, IFB running a very poor after sales service....

I purchased the IFB Washing machine (Executive plus) model around 6 yrs. back. After 3 yrs. of purchase the drier motor was
gone out of order & I had to spend around 4, 000/- for repairing by the IFB service men.
At present, the drum has lost its balance & is producing cracking sound while rotating & is not in a position to operate.
After lodging complaint through net, the service man attended on the very...