IFB Industries Complaints & Reviews

i have senorita plus washing machine and under AMC with ifb paid 1500/-
very very poor response from service people. i have complaint for noise in side machine and thay attended and change bearing and bracket while changing bracket he (service person) damage my drum next day when i complained he simply told me that due to coin or any metal part inside colth and for this your drum damage so u have to pay the drum amount
after...

THE WATER HEATING SYSTEM US FAULTY AND WHEN PRESSED ON IT TRIPS THE MCB. WE HAD MADE A COMPLAINT AND THE ENGINEER CHECKED AND SAID THAT WIRE CONNECTION WAS LOOSE AND HE HAS SET IT RIGHT. HOWEVER IT IS STILL NOT WORKING AND WHEN WE CALL THE SERVICE CENTRE AND MAKE A COMPLAINT THEY ASSURE THAT ENGINEER WILL COME BUT FOR LAST 15 DAYS NOBODY IS COMING AND ALSO THE HELPLINE NUMBER[protected] IS NOT RESPONDING.
KINDLY LOOK IN TO THE MATTER...

I have been calling daily to IFB call centre and they give me new ticket nos.no service enginer is not come yet, i call them last 15 days. But to my surprise it is one of the worst appliance company i have come across. I called up thier Mumbai Office too but there was no response. Can some one help me....

I have IFB washing machine and it is under AMC. I had booked complaint for bad bearing and poor water intake in the machine at Bhathinda service center.The complaint is pending since 03/11/08. the complaint no. is 04.
Since than service engineer has visited twice but did nothing to repair the machine. Also he once came with a broken component to somehow adjust it to ensure correct water intake but could not do it. Even the service...

We have purchased this machine in 2003 . but since then it never performed up to mark and continuesly facing some problems de to failure of parts. Service of this co. is very expensive and rare. The cost of this SEnorita washing was Rs.16, 000/- and we have spent around Rs.10, 000minimum on spare parts as on today.list of probles is as follows--
1.machine vibrating and dancing 2. suspention went bad 3. door lock problem 4. valve problem...

I had purchased an IFB make Washing Machine, Model Executive Elite, Sl. No. WT Ex EL B 025295 in the month of May 2004.
Recently, a problem is being faced as the machine is vibrating vigorously and therefore it cannot beused.
Further, the Rubber Seal of the Door is twisted.

It is requested that the Complaint may please be attended urgently as the machine is out of operation. My present residential address is given...

We have purchsed this machine in 2003 but from day first this dancing washing machine never performed upto mark and has follong problems 1.Shock obsorber not functioning properly fom day first but their engineers waited till two year warranty is over and then we were asked to relace the same at cost of Rs.2000/.2.Moter burned during warranty period ( replaced with some nominal cost).3. door lock went bad 4. water leakage.5.water switching...

sir, i have ifb Washing machine i have so many complaints
(1) i dont have books and warranty card delear told me that this is new model so we have no book and card.
(2) in gandhinagar IFB service center not answer properly technician and Manager Mr. sunil not answe properly.
(3) i complained on 25th October 08 (25/10/08) and the machine parts availabe on 19th November 08 (19/11/08) nearly one month after so many phone...

While running a washing cycle, water started coming out from the bottom of the m/c. On complaint, the co rep informed that the water outlet pipe has been damaged by rats. It was rectified and it was also confirmed by co rep that while installing the m/c, the rat guard, supposed to be provided by IFB has not been placed by the commissioning engineer.
The same problem, again occurred the very next day but with all directions.
The...

That I took AMC of your company vide AMC No. WO/7819 dated 250.3.08 on Model No. T-2900DX in the name of Anil Bansal, 1037/1, Dandi Swami Chowk, Civil Lines, Ludhiana Ph. 2442914, M-[protected].
That I lodged a complaint regarding the above machine on your toll free number (Toll free no.[protected] on 06.10.2008 vide complaint no. 2263428 and also lodged a complaint at your Ludhiana office on similar date 2263428. It is regreted that...

Dear Sir
I have given compliant on 20 days vide complaint no 2362516 still the problem is not solved and there is poor service your end. and i also bring to your kind notice that i have purchased the machine just 2 months ago so kindly make arrangement to clear the problem immediately without fail.

Regards

rajesh B
63/6 chennai battaiah road
villivakkam
Chennai 600 049....

It s been just 3 Months that we have purchased IFB washing machine. The tech executive has visited our place to repair the washing machine for morethen 6 times.

Moreover they have not given us Warranty card neither the Gift hampper which has been committed as well.

While we call for the same we received very bad & wrong answers...

Hi,

I am having IFB washing machine, 5 months old...since 2 months i am not using machine, becuse of some reasons.
so how long i can keep like this...is there any effect on machine, if not use some other months......

I am complainting from last 2 months for my washing machine. the water was leaking from my machine, executive came and said my machine body had to be changed, I paid 5 thousand and got the same changed, then my machine started moving from its place the moment body was chaged, , executive asked to change the stand same done immediately and was paid for . still the problem remained the water was still leaking, again the complaint was logged...

Mr. HS Durga Prasad have purchased a Washing Machine, Model Number AW60-8062, Serial Number 80701791 from "Tilakam & Co. Ambattur Matrix Consultancy on 06 Oct 08.

16 Oct 08 : Machine was installed and a Demo was given by the
representative and fault occured as 'E3' on the first instance.

17 Oct 08 : Fault was rectified by the representative.

During the month of Oct...

IFB Washing machine T2900, for which an AMC has been signed with and is valid till Aug. 2009. Machine is rendered unusable due to burnt motor on Nov 4th. Mechanics replace the motor on Nov 7th. Sunday Nov 9th machine does not let the water out and is stuck with dirty clothes and loaded with water - right from Sunday 9th till today Nov 11th.

Contacted the call centre No.[protected], I am given an assurance of attendance,...

We bought a machine as IFB Washing Machine at Gurgaon (Delhi-NCR) in Feb 2008.
A 5KG Fully Automatice front loading.
A problen arrises on Oct. 28th 2008 and we have made a complaint on Oct. 29th 2008 to IFB vide their IFB CARe Tkt. No. 2359792.

After that we have made several calls to customer care and many e-mails too. But even after faulty promises by Customer care, no body has turned up.
No telephone...

I got my washing machine door damaged on 20th Oct and had lodged a complaint with the IFB customer care. there is no respons after that from them.. when I try to call them, they say they will fix it that day or the next day..Till now no body has bothered to call me or come to fix it..
I never expected such pathetic after sales service from a company like IFB. I think they dont have a strong service chain anywhere in India( my case...

RESPECTED SIR,
I HAVE BUYED WASHING MACHINE ON[protected] WITH GREAT HOPE OF IFB PRODUCTS.THE MACHINE WAS SHAKING AND SO MANY TIMES OF COMPLAINTS FROM STARTING DATE, THE SERVICER OF HYDERBAD WAS REPLACED SPRINGS IN THE MACHINE, AFTER TWO MONTHS THE PROBLEM WAS REPEATED.IAM NOT HAPPY AND IAM NOT BELEAVIG THE HYD.SERVICE .SO, IAM COMPLAINT TO YOU BY MAIL FOR BETTER .I HOPE U WILL BETTER, OTHER WISE I WILL GO CONSUMER COURT.THIS IS NOT...

I have bought a Top load washing machine 6 months ago. within weeks it happened not working correctly and i called service center more than 10 times and they attend the call after 15 days. He repaired it with a cardboard paper instead o[censored]sing original spare.

Now again complaint came and they are not servicing it. So I suggest to buy IFB washing machine only after consulting with existing customers about their service....