| Address: Kolkata, West Bengal |
My Indane Distributer is Baranagar Gas Service, 44/51, B.T.Rd., Kolkata - 700 050, West Bengal having its Distributer Code 140376. I have booked LPG cylinder (vide booking no.704054 dated 15.01.15) against which cash memo generated vide no.[protected] dated 14.02.15 just one month later from the date of booking. On the date of 16.02.15, a message came to me to my designated mobile no.([protected]) that the desired cylinder has already been delivered against the same cash memo as above, but actually as a bonafide consumer, no cylinder has been delivered to me.Similar incident occurred prior to this, i.e., approx 3 months earlier. As soon as I informed the matter to my Indane Distributer as above mentioned, they left a deaf ear to my complaint. The gas delivery boy (named Bhola)used to sell such booked cylinder in the open market in higher rate and moreover when they actually come to the door of the consumer used to extract forcible money in excess of the actual price of the cylinder.This habits are going on under the umbrella of the registered gas service as mentioned.
Please look into the matter and resolved this asap.
Regards,
Panchu Thakur Sarma
144, Kalicharan Ghosh Rd.
Kolkata - 700 050.
Consumer No. - CX/3931249.
Ph.No. - [protected]
email address - [protected]@gmail.com
This is with reference to the non-delivery of my Gas. This is Mr.Sumit Kumar Bhowmick and my Consumer ID no. is 24326 and my Distributors Name is Ms. Hangsa Gas Agency.
I have booked my gas on 23rd January, 2015 and my Booking Reference No. is 3890.
Its already been 17 days and I have not received my gas till date inspite of repeated reminder to the agency.
Request you to look into the matter and expedite the delivery process.