Indian Oil Corporation [IOC] Complaints & Reviews

the consumer no. is 02925 with Alok Gas Agency, Model Town Delhi-110009. The cyclinder was got booked on 25.1.15. today I enquired from customer care and it was informed that the cash memo generated no. was [protected] but the same is yet to be delivered at ours. Further it has been informed that gas booked upto 29.1.15 have already been delivered Please look into the matter so that I can reveive the cylinder to avoid any inconveninece. Thanks MyMobile [protected]

Sir, Last month I went to BP Agencies Trivandrum (Dealers of Indane Gas) for applying for a new connection. Eventough it is mentioned there that New connections will be across the counter they asked me to come only after 1 week. Due to some personal issues I couldn't visit agency till last Saturday. Last Saturday When I visited They told me that for every new connection it is mandatory to buy a Gas Stove from them. As I was in urgent need I asked them that you have shown here that its not mandatory to buy one. The reply was hilarious "They are asked us to sell these items too. So you must buy stove for new connection" and at last I agreed for the same. Then they asked me to pay Rs 4957/- for the same (I applied for 2 cylinders and they were issueing only 1) including those Stove, Lighter, Pipe and deposit and I paid. But as the are not ready to give invoices for those accessories I refused to buy and called IOC toll free no and as per their direction I given my phone to the Manager and after their conversation, Manager told me that the technician will come and verify the stove on Monday and after the same they will issue the cylinder. Yet now on Monday the 23rd of Feb 2015 I havent got any call from the Agencyregarding the same and they were not collected inspection fee as prescribed in the site. So its my request to you that please do the needful to issue 2 cylinders to me at the earliest possible. Else please guide me to what all the procedure I should take for getting new connection. The Consumer No. Allotted to me is 1435189

my consumer no is 01766 of m/s swagat gas service muzaffar nagar. IFSC code shown in your system is PUNB0244200 INSTEAD OF PUNB0033300. As a result of it subsidy is not being credited since las two bookings on[protected] and[protected] respectively. Kindly get it rectified and also arrange to get the subsidy transferred in my account no [protected] of PNB new mandi muzaffar nagar -251001 ( u p ) - chandra prakash talwar s/o sh dharm chand 60/182, laxman vihar muzaffar nagar -251001

I have booked refill cylinder on 19.01.15, booking id no. 552810. But till date I have not received the delivery. No proper response on phone after enquiring so many times on phone. As I am old age person, I can not go & collect the cylinder. I request you to take prompt & immediate action Indian Gas LPG Consumer no - cx10635460 Distributor- Caption Gas agency Ghaziabad Utter Pradesh..

I have booked refill cylinder on 31.01.15, booking id no. 205620. But till date I have not received the delievery. No proper response on phone after enquiring so many times on phone. As I am old age person, I can not go & collect the cylinder. I request you to take prompt & immediate action Indane Gas LPG ID[protected] Distributor- OHM VIOM INDANE, Kamothe

I have booked refill cylinder on 31.01.15, booking id no. 205620. But till date I have not received the delievery. No proper response on phone after enquiring so many times on phone. As I am old age person, I can not go & collect the cylinder. I request you to take prompt & immediate action.

My self, Mrinmoy chattopadhyay(con no-cx[protected] booked refill cylinder on almost 1 month ago but till now I do not received any cylinder.I asked several time to the distributor and they replied me it would deliver in the next week.on 17.02.2015, Distributor give me the number of delivery boy and also confirm me cylinder delivered on that day.After that I called the delivery boy (Mr Ram-[protected]) and he replied me cylinder delivered with in 2 hours.But it is almost 3 days over no cylinder received by me.on 21.02.2015, I again went to the distributor office for getting update and meet their manager he also confirm me that cylinder will deliver by today but till now I do not received nothing.my details given below Con no-CX10531092 Distributor name-Dumdum gas supply agency. Let me know is going any business with my cylinder.Request you kindly resolve the problem.

Hi... My consumer no is 09823 and my customer id is [protected]. Distributor name is Munikrupa Gas Agency. This is to bring in to notice that every time I received the gas bottle is not adequately sealed, if i am asking to the delivery boy then he is starting misbehaving and not respond to my question at all.Aditionally he never comes with the weighing machine and if i ask him to bring it then that weighing machine is also not proper..without hanging the bottle it shows some positive weight... when i ask the delivery boy regarding his details he streight away refuse to give his details...This is continuously going on for more than last six months...now i am totally tired... additionally please let me know that shall i receive unloked bottle or lekage bottle...if it occurs with the blast then who will be responsible. ...please you must answer my question... i am requesting you to please look in to this metter and take strict actions against that delivery boy...

I am indane, s lPG customer at Chennai (TN) having consumer no.35628 in the name of Chandrasekar A. My LPG distibutor is SABHA INDANE GAS SERVICE. I booked cylinder on 3 rd FEB booking no.802917cashmemo ([protected]) generated on 06/02/2015. I received SMS from indane on 6th feb that your cylinder has delivered. when I go to at my distibutor they said we cant able to deliver the cylinder they asking me to take cylinder from the go down its nearly 15 km from my place and also they using abusing words, immediately i have reached IOC customer care on 19 th FEB and talk with PADMAVATHI Distibutor Head she committed the cylinder will deliver on 20 th FEB . But still its not yet delivered . Kindly take necessary action against the distributor they not giving proper response to the customer they using local abused language in front of the customer & deliver my cylinder shortly...

I am indane, s lPG customer at Bah Agra UP having consumer no.6056 in the name of rajeev kumar . My LPG distibutor is RAJU INDANE GAS SERVICE. I booked cylinder on 29th jan booking no.261369 cashmemo ([protected]) generated on 08/02/2015. I recieved SMS from indane on 8th feb that your cylinder has deliverd. when I go to at my distibutor off they told me your booking have cancelled & his behaviour is very poor so pl take necessery action against my distibutor &deliver my cylinder shortly.

Dear Sir I have booked my LPG Cylinder by SMS on 09.01.2015, Booking No. 770201. I had already been received SMS on 18.02.2015 wherein stated cash memo [protected] generated for booking No.770201, shall be delivered shortly. However till date I have not received the Gas Cylinder from Sneha Gas Service, someone refil cylinder through booking and using my mobail number.i got msg. It is requested to you kindly take strick action and help me to get the cylinder at the earliest. Thanks & Regards Arup Mitra Consumer No. 224232 Address : 193/2 Ashokgarh, Kolkata 700108 Mobile: [protected]

Dir Sir, I am Amitabh Chandra Sharma from Sukhbir Nagar, Karala, Delhi, Consumer No."S26460". I booked a refill on 4th of this month, i.e., 4th Feb, 2015, but still my gas agency, which is Shilpa Gas Services", has not delivered the Gas cylinder yet. I am facing a lot of problems and trouble in cooking food for my family. Whenever I call them or talk to them directly they are just saying 2 days more or 3 days more. Kindly do the needful.

Its been a lot of times that we are getting incomplete gas amount in the cylinder and most of the time the cylinders are found with leakage problem. We have compliant to the related agency "Babarpur Gas Service Station Shahdara Delhi" a lot of times. Unfortunately no action is taken against it till now, and even when we try to call their numbers as[protected] &[protected], they don't even pick the call. We have visited the place a lot of times to ask them to look into it, and they simply neglect everything and doing nothing. I hope something must be done atleast from the top authorities who have given these kind of agencies the licence. We have already registered our complaint against the same with a complaint number 1903771 dated: 18 February, 2015 The Agency Details are as: Babarpur Gas Service C-3/4, gali No. 3, Babarpur Extn, Kabir Nagar, Delhi-110004 TIN No. - [protected] My Consumer Number is: [protected] Name: Naresh Kumar Sharma Mail ID: upvan.[protected]@gmail.com

Dear Sir I am a consumer of Indian oil LPG connection under the distributor of "JHALAK INDANE" Doranda, Ranchi, Jharkhand. My consumer no 2384. I have purchage a cylinder last week. Now after four days we find that cylinder has no LPG but that is full of water or other liquid. I have inform my distributor and the propritor Ms Aradhna Singh on their ph no [protected] and [protected]. She says that Jamshedpur bottling plant has sent the filled cylinder. How a bottling plant of Jamshedpur filled a cylinder through water instead of LPG. Pl look after the matter.Cylinder SN, 4879965 Batch no I-1147, tested date 07-14, net weight 14.2 KG. My ph no [protected] Pramod Kumar Sinha A/12, Anima Apartment South Office Para Doranda, Ranchi, Jharkhand

My consumer no is V3551 WITH ABHINAV GAS SECTOR 13 UE KARNAL 132001. MY ID NO IS [protected] MSSACHDEVA. I Booked LPG GAS ON [protected] VIDE NO GIVEN 222129 ON SMS CASH MEMO NO [protected] GIVEN BY SMS[protected]. DELIVERY ON VR NO [protected] DT[protected] WITH AMT PAYABLE RS 719/- WHICH I paid on DELIVERY.THE COST OF CYLINDER IS RS 419 .35- THIS SUBSIDY TO BE TRANSFERRED SHOULD HAVE BEEN Rs. 299.65. ON MY ENQUIRY FROM THE BANK AND FROM PASS BOOK I FOUND THAT AMT PAID IS RS195.68 ONLY LESS BY RS103.97.. I DONT KNW WHY THIS DIIFFERNCE. AGAIN EARLIER ON BOKING[protected] BOOKING VR NO[protected] DT [protected] I -PAID RS1143.50 ON [protected].THE CYLINDER WAS TO COST RS 314.75 AND SUBSIDY PAYABLE WAS Rs. 828.75 AS WAS MENTIONED IN THE VR BUT AMT TRANSFERRED WAS RS 675.-75 LESS BY RS153/- On my enquiry from the Abhinav gas Karnal, I was told that this amount is to be adjusted against Rs. 435/- deposited by IOC on 19-Feb-14, whereas on my enquiry from other consumers that no such ajdustment is to be made as confirmed from your advertisements also. Kindly arrange to let me have the difference as mentioned above. With Best Regards M.S.Sachdeva [protected]

I filled petrol in my pulsar bike from Sri Sharada Enterprises Indian oil petrol pump at Amruthahalli, bangalore urban for Rs 500 at 6:30 pm 20/02/2015. Person who was filling petrol in bike set the meter at Rs 500. When he was filling petrol, he was applied stopper button two times and stopped the meter at Rs501.50. I asked him why were you applied stopper button two times and why your meter was not stopped at Rs500. I also asked him that you measured petrol in same way and showed me. But he denied and called his colleague .they shouted on me and avoid to measure petrol in measuring cane. Please take necessary action on this indian oil petrol pump and checks its petrol measure meter. So that if any customer want Rs 500 petrol and measure it in measuring cane, Its meter stop at Rs 500 and same amount of petrol come in measuring cane.

Agency: UDAY DEEP GAS SERVICE, shop no 194, sec7 market, faridabad.ph-2240311. The delivery man delivering LPG cylinder in sector 55, faridabad, do not talk in proper tone and have rude behaviour.kindly see to this matter else if no change is seen during next delivery.I shall go to police station sec55 faridabad.

The Agency is not booked a Riffils with in the 21days of Last cylinder received & the cylinder is not distributed within time. My Last booking of cylinder by online vide Ref. no 900051 Dt. 17/02/2015. But the cylinder is not received yet, please help me. Agency address is : Choudhary Gas Service, Kalanaur Distt Rohtak (Haryana)

Sir my booking no is213771 on date 25 january2015 My silendar is empty from three days. I meet disributer daily but he does not silendar me. He made me fool saying that tomarrow silendar will bi send but i have not found yet please help me soon to sending silendar soon . My dairy no 10378 Name agency shamhu gas service baseri road Bari district dholpur rajasthan My mob no [protected]

Hi Sir, This is to inform you that i am customer in Indane Gas service for a long time but for few months back i am facing a great problems from your mentally harrasment, abusive languages, misbehaviour and very much problems from your one of the agencies employees . So kindly take a strict action against them .I am requesting them to transfer my connection to Unnao district but he is not doing so and using abusive language and from May 14 he is misbehaving and not transfering now today he used very much rude language(Abusive language) and finally said i will transfer your connection whatever you want to do do it in unprofessional language . Agency Name :Unique Gas Agency Agency Code :[protected] Customer Details; Rashmi Customer No. Ux6314