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India Infoline Finance [IIFL]

[Resolved]  India Infoline Finance [IIFL] — Regarding close of trading accounts

Address:Vuyyuru, Krishna District, Andhra Pradesh

Hello,
Actually i was having different types of Trading Accounts like Paytm money, Groww, INDmoney .
Due to personal and Financial problems I started closing accounts of all and i closed everything except IIFL and These IIFl people are very friendly to open accounts for people and No response to Close it.

Requesting that to Help close the IIFL accounts
Thanks and Regards
Phanindra Kumar
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May 11, 2023
Complaint marked as Resolved 
its really great website that who can express their problems and I found that, definitely overcome the issues. Thanks for the help.
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Complaint comments 
12 Comments

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Comments

Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
^Bijal
Reply
Dear Sir, we are keen to know more about this issue. Please share us your User ID and registered mobile number so we can help solve your concern. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
^ Bijal
Reply
Phanindra Kumar, Ponnaganti's [Complaint's author] reply, Apr 17, 2023
DP ID- 12044700 (CDSL)
BO ID- 1204470020256762

Phone number- 6303963699

Please close as soon as possible.
Please check here

Reply
Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
^Bijal
Reply
Dear Sir, as discussed kindly refer https://help.indiainfoline.com/portal/en/kb/articles/how-to-activate-...⇄ activate dormant account and refer https://help.indiainfoline.com/portal/en/kb/articles/how-can-i-sell-s...⇄ sell stock. Further, once sold the shares kindly send email for closure after 2 days. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
^ Bijal
Reply
Phanindra Kumar, Ponnaganti's [Complaint's author] reply, Apr 23, 2023
I just done activation and it is in progress
But i need help for sellling stocks from my account, i am not getting
Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
^Bijal
Reply
Dear Sir, as checked FATCA has been accepted remove the dormancy, It will take 48 hours to activate the account. Kindly check after 48 hours. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
^ Bijal
Reply
Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 2, 2023
please reply
again new thing asking like segment, pl check and tell me

Reply
Phanindra Kumar, Ponnaganti's [Complaint's author] reply, Apr 30, 2023
please do this needful.
Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
^Bijal
Reply
Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 5, 2023
Please clarify and close account soonly...
Dear Sir, we tried reaching out to you, but were not able to connect. Kindly refer https://help.indiainfoline.com/portal/en/kb/articles/how-can-i-sell-stocks-witho...⇄ to sell stock. Also, there is auto debit of Rs. 100/- . Kindly clear the same. We request you to refer https://help.indiainfoline.com/portal/en/kb/articles/i-am-having-debit-in-my-acc...⇄ You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
^ Bijal
Reply
Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 6, 2023
Hello actually i reverted call but it doesn't connect,
In the process of (How can I sell stocks without POA?) for me Enable Selling is not showing.
Requesting to IIFL Team that, please guide the steps for closing as soon as possible.
Thanks.
Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
^Bijal
Reply
Dear Sir, we understand our official Mr. Rajanikant has spoken to you, taken system on remote and needful has been done. Do reach out to us in case you need any further assistance. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
^ Bijal
Reply
Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 11, 2023
Thanks for responding.

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